Very quick, good food with a nice atmosphere. The counter staff are very friendly and make suggestions to keep customer costs down. The free wi-fi helps. I happen to think that the house blend coffee is the best restaurant coffee available. When it's hot outside, it's nice and cool inside. read more

I love panera bread the staff is so nice. I remember coming for the first time and didn't know what to order or how to order and they helped me out. It is so clean I highly recommend this location read more

The place your own order system was not working. I got all the way thru ordering and the credit card swiper not operating correctly. Wasted time as I then had to wait in line to place my order. read more

First time eating here..food was good. I didn't care for my Mediterranean chicken sandwich but that's just me. Hardly any chicken and i didn't like the hummus or sauce. That's what i get for trying something different. Other than that it was good. read more

Spacious with plenty of comfy sitting areas. Wether I come in for a quick breakfast or a lengthy study session, their tea and pastries make for a pleasant experience. Staff is helpful and friendly. Avoid long lines by using the new kiosks; orders are delivered promptly to your table! read more

3/14/19 around 7pm. It had to be at least 25 minutes to get order. Order was wrong they gave us bread instead of chips. Asked attendant twice for correct items (chips) and never returned with them. Wife had to finally go up and talk to somebody. Never had this issue before. read more

Food is always good but this is the dirtiest place I've ever seen! Tables and floor are always dirty, yet they have plenty of people working there. I don't think I've ever seen this place clean, even when there's hardly any customers. read more

So I had a reward for a free sandwich and came in to redeem it. It was 8:00 at night so the employees are starting their nightly routine even though the place is open until 10:00. She asked me my phone number and I tell her and she tells me I don't have a reward. I show her the email with the reward. She asks me my number and I tell her again and she tells me nope. So there's a link to order the sandwiches online in the email. I order the sandwich and a drink. It not only accepts my reward but when I'm paying, it pulled up the same number I had given her. I really think she just didn't want to deal with me so she could get through her shift. read more

Very slow service order one bagel and it took 15 minutes to toast and was not very hot when I got it

Why offer a free bagel when you run out of everything by 9am?? The lady at the counter was really nice but come on! That's ridiculous.

I love coming here in the morning and having a bagel with some hazelnut coffee. The atmosphere is great. Real earthy colors with either classical or jazz playing in the background. All the staff I've interacted with is friendly and the food is delicious. There's also a small bakery on the side. I usually get my sandwich and toast breads from here and I'm completely satisfied. A friend and I ate a whole loaf unaccompanied by anything else; it was that good. Couldn't give it the 5 stars because there's no "wow" factor. It's a great place to eat and relax after a long day or before school or work, but it doesn't necessarily make your jaw drop. read more

Free wifi but no outlet to plug into. Excellent. Yelp just notified me that my review was on the short side. I need to add more I guess. Here: The soups are good. Not worth the trip unless I'm able to use wifi so I'm taking this location off my list. read more

first time to Panera Bread and it was YUMMY! i had french onion soup, chicken salad sandwich & white cheddar mac&cheese. the guy giving us our food gave us the wrong order a few times which was irritating to me & to my pregnant friend..lol. other than that, i'd eat here again. read more

Had a horrible experience. First, my son ordered a "you pick 2" with chicken tortellini, and the cheddar broccoli. Well apparently they don't offer the tortellini in the "you pick 2" paid $9 for a small side of tortellini. The plate wasn't even half way full! Second I ordered the chicken Greek. Simple right? Greek salad add some chicken and done, well apparently it isn't that easy, while I was waiting to get my food, another customer walked up and said she ordered the chicken Greek last time she was there, and there was no chicken. I thought oh wow, that sucks but there is no way they will make the same mistake twice right? Oh boy was I wrong! Got home, started taking all the food out. And guess who didn't get chicken in their "chicken Greek salad" looked at the receipt. And I paid for the chicken, but didn't get it. Don't think I'll be going here again. Oh and the baguettes were ROCK hard. Shame on this location, every other location I visit is way better. This one just sucks! read more

Food is great, always busy at this location but for the most part they are speedy at getting your food out. I'm giving this location 2 stars because the associate JACKY was EXTREMELY RUDE and needs to learn proper customer service skills. I was in a rush ordering and right off the bat she needed me to speak at an unrealistically slow pace in order to properly get my order down. When i gave the slightest indication that I did not have time to speak slow enough she cut me off in the middle of my sentence and said in an agitated tone of voice that she would get the manager for me when I had not even asked for one. She didn't apologize for the rude interruption and simply walked away. Later when I asked another associate for her name the associate immediately asked "why was she rude to you because she was all mad in the back about something" the fact that Jacky doesn't know how to deal with in a rush customers shows her POOR customer service abilities. Do better at hiring capable associates Panera! read more

When we walked in, the first hostess was pleasant but when we went to find a place to sit all the tables were dirty. When we asked the 2nd hostess to clean one she rolled her eyes n had an attitude. When we asked for a second plate because we were sharing a sandwich, she said ok but never brought one. When we left the first hostess was about to say have a nice day, but when she noticed it was us she never finished her sentence. These employees are rude, and there should be no reason for them to get mad because a customer asks for a clean table. read more

Really great food. This locatin is freeway close with very fast service.

It's always a pleasure to come to Panera on Summit when Donna is working. She's so nice and helpful and always provides an enjoyable experience. :) We look forward to seeing her every time we grab dinner. This is definitely my favorite Panera! read more

I was in the area and wanted to try their new flatbreads. Girl at the counter was very nice and patient with me as I was undecided as to what to get. Ended up with the Mediterranean and a Fuji Apple Salad; it didn't take that long either until my food was ready. Lunched at the nearby park down the street. The Mediterranean Flatbed was really good and the Fuji Apple salad was unique and delicious. I'd definitely come back but probably not too often, they're pretty pricey for their portions. read more

Awful service never will I ever go back to this panera..manager Cathy is ridiculous does not any customer service skills.. had to call three times to place an order because their website was not working and was not helped just placed on hold DONT GO HERE!!! read more

They constantly mess up on my orders. Using the app to order is a nightmare because it is never accurate on what they have in stock. I frequently arrive only to have to make changes. Save yourself the hassle and go somewhere else. read more

The food is good, but I have never been there without having to wait in line, sometimes for what seems like an unreasonable time.

Ok soups and sandwiches, the only problem I have is the cost. In my opinion their prices are a bit steep for the quality. I mean come on! Sure it tastes pretty good, but it's not like it's fresh, made from scratch, or even organic!! It is a better alternative to fast food. read more

New big kids grilled cheese is amazing along with the chicken and rice soup!

called ahead, everything was ready. totally would've been 5 stars, but they assumed i knew the menu when i called. i don't. read more

Great customer service. It's always clean and the bagels are fresh! I enjoy using Wifi and watching traffic while doing homework and eating a Frontega Panini. read more

First time here. Pretty good, came for breakfast, got a sausage and egg sandwich, the serving was kinda small but it held me over for the day.coffee was great and service with a smile. read more

We had never been to Panera Bread, with all the advertising lately we decided to try it. Very disappointing. We will never go back. We walked up to the counter half hour before they were closing thinking we had enough time to eat. We explained to the cashier we had never been there before and if she would explain the menu to us and the pricing. She did not know how to explain and told us it depended on what we ordered, she left us more or less to figure it out. She did not give us our beverage glass when we ordered and did not explain that water cups were with the beverage bar. When the girl that delivered the food came to the table we had to ask for the beverage glasses after calling her back to the table and she then looked at our receipt to see what we ordered. There was a man on the computer who kept getting up and down from his table until it became evident he was a part of management or corporate management. The service was horrible and slow food delivery, even though there were only three customers in the restaurant. The food was over priced for the portion size you receive. We went to the counter upon leaving to take home some desserts and they informed us they were closed. There was no mention from the "waiter" or the counter person they would be closing soon if we wanted to consider any other selections before they closed. I would not have considered them "fast food" but after trying them, they have poorer customer service than many fast food restaurants. Should have read the reviews before we wasted our money. read more

Food is delicious! Ordered via Rapid pick up online. When we arrived we were told that the bread I ordered was not available so I requested a refund for that part of my order and was told that is not an option since the order was prepaid online. After some debate I had to choose an alternative bread that I did not want. When the order was all packaged we asked "are the 2 breakfast sandwiches in here" and were assured the order was complete. Once we arrived home we discovered that one sandwich was missing. After a 15 minute phone call (on hold twice) we should now be seeing a refund of $4.19. It is unfortunate that the orders are often messed up here as the food is really good! read more

The food was good per usual. The service was ok. The cashier was nice, but the girl bringing out our food was given the wrong plates for most of us and when we corrected her she did have a bit of an attitude. This was likely directed to the expediter, but was very present on her face at the table. read more

Love The convenience of ordering online or at the kiosk if it's busy. Only problem you have to check your order because it's always incorrect. They either short you something or totally give you the incorrect item. Asked for a baguette as a side but they totally forgot it and had to wait got my drink even after my order was up. Both a large baguette and asked for it to be sliced but they totally missed that. Also I no longer see the option on customization to add spinach to my salad. They used to cola at 8 but now close later so that really helps. Staff is usually pretty friendly and food is good wish they used other greens besides romaine. Place clean, parking a problem when they are busy. read more

First time here and My Husband and I were very disappointed. I had Corn Chowder and a Chipotle Chicken Avocado Melt...... Soup was okay, but Sandwich was Horrible. Husband had Chicken Noodle Soup and Turkey Bacon Avocado Club...... Hardly anything in Soup.... Sandwich was SoSo. Watermelon Strawberry Lemonade left much to be desired. Restaurant was Clean and Nice Atmosphere..... But you need a Meal to enjoy. Price is high for what you get. Will not return. read more

Panera doesn't get it, after waiting in line with one person ahead of me the employee taking orders leaves. She said as something but did not understand. Had to wait for another employee. WTF was so important that she left and someone else had to take over. They don't get customer service. CUSTOMER SERVICE!!! get it now panera read more

Made me pay $2.99 for a muffin bread it was almost time to close and there was a lady hanging around acting kind of weird you know what they did they gave her about 150 pieces of bread for free and they made me pay $2.99 can you believe that shit read more

Everyone at this PB is really nice and the customer service is stellar. In fact, I've never had a poor experience at a PB. My guilty please: the orange scone. read more

I love Panera, I often get the sandwich and soup duo. The French onion is delicious, and everything is so fresh. I love that my Panera card gets me a free coffee in the month of May, and I can get a dollar pastry. The staff is always so lovely, nice, helpful. I attempted to give a woman who served me my food a tip, but she kindly declined it. She seemed really happy about her job, and looked like she got paid enough. This says a lot about the management, and how well they treat their staff. The only bad thing I can say is that the pastries are not thar good, they are often not flavorful enough and sort of dry. But I'm never one to complain about the small stuff. It's just great to go in, get a coffee, and a four cheese soufflé and eat. read more

I put a hand over my heart every time I drive by a Panera. Whether it's a Cinnamon Crunch Bagel with hazelnut spread for breakfast or one of their ridiculously delicious soup and sandwich combos, you just win. I have nothing negative to say about Panera. It's the perfect dining experience for a date night out or the entire family. read more

Best mac and cheese EVER!! The staff is always friendly. And the app is pretty cool, the rewards come in handy with all the money I spend here. read more

Ordering on line service for a rapid pick up is really good.In this store when you do that make sure you check your order inside the bag cause most of the time some items are missing. So never again!!!! Without checking. You thought the staff who works there are trust worthy. It happened to my friend and to me. Lessons learned. I wouldn't drive back just to pick up the missing items.. duhhhh! By the way this one is located in Summit FONTANA read more

Worst service ever ! I waited 40 minutes for my food and ended up asking for a refund because I had to go back to work. One of the employees was rolling her eyes & shaking her head because I asked for a refund. It's not my fault you guys are slow and have terrible service. When I asked for a refund the manager said her "computer was down" so she could not issue me a refund at the moment but to wait until the end of the day & it should be credited back to my account. read more