an employee who has blonde hair, paola i believe her name was made my whole experience very negative. i heard her raising her voice not only at employees but also customers. i don't know why this establishment has someone working for them if they give out negative energy to their coworkers and customers. (food was 10/10 customer service needs to be worked on.) read more

Eating Pollo Campero will forever feel like home Born in El Salvador and spending five of my childhood years in Guatemala, this isn't just a meal -- it's nostalgia, family, and pure joy all in one bite. The crispy fried chicken, yuca fries, papitas, and sweet plátanos... it's everything! The staff were friendly, the place looked clean, the food was amazing. We will definitely be back. read more

People say this spot has some of the best fast food fried chicken. So let's see if they're pretty good eh or ew. I got their 4 piece meal with half fried and roasted chicken, beans, plantains, and tortillas. Yall know im a bean fiend and these beans were smooth, savory, and flavorful. The plantains were sweet, soft, caramalized, and a bit tart? Not really for me. The roasted chicken was super savory, flavorful, juicy, and actually really yummy. The fried chicken was perfectly crispity crunchy and just as flavorful and juicy. Pro tip is to make a taco using the corn tortilla with all the yummy ingredients. This place is actually pretty good. 4 pc meal $16.30 before tax read more

Pollo Campero - Instagram/YouTube/TikTok/Yelp/Google Maps: @AC9MOO - Chicken Shop Near Me - El Monte, California

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Best pollo asada in AZ--and yes, I said it. The chicken is always full of flavor and stays moist every time. When you order the 10- or 15-piece, it's not full breasts or wings--it's chopped pieces. I've seen some reviews complain about that, but honestly, that's part of what makes it so good and flavorful. The pricing is solid for the quality and portions you get. It's a small spot, so if you show up on a busy day, expect a line. That said, they usually move fast, and it's quick and easy most of the time. Definitely worth the stop. read more

First time ever trying pollo campero it was really good easily better than the other chicken chains.

Ugh, terrible experience with online order. This is my first pollo campero. Saw it opened and had long crazy line day after day, so I figured I'll try it once the hype died down. Placed order on the website online. It said food would be ready in 10 minutes. Cool, or so I thought. Went there to pickup and they didn't even start making the order yet. Then 15 minutes later they told us the chicken breast wasn't available and asked if they could substitute with thigh, or we thought maybe that's what the guy said. They couldn't speak English and we couldn't speak Spanish. Go figure. Food was out 20 minutes after that. Seriously, I could've gotten something else that's not fast food and probably better for my arteries, within that time. What intrueged me was the yucca fries. I liked it but it lacked crunch, compared so some that I've had. Fries, omg probably the saddest, driest, limpiest, fries I've ever had. Even my toddler didn't like it (and he normally gobble up fries). The spicy chicken sandwich and grilled chicken were good. Crispy chicken on the fried + nice seasoning on the grilled. The chicken is the only reason I'm not giving this place a 1 or 2 stars. read more

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First and last time ever trying this place! First of all, I went after work on a Thursday. The place was empty. However, waiting for my order took roughly 25 minutes. Staff didn't look like they had a clue of what they were doing. The person on the cash register was an angel, but it was the people working the drive thru and in the back that were the issue Staff waited around, talked amongst themselves, and were blatantly scrolling on their phones. After staring at the staff who were behind the counter playing with their phones, they finally decided to do their jobs. After a 25 minute wait, I finally got my order. They actually gave me a free order of yuca fries as a form of compensation for my hassle. I thought maybe the food was worth the mediocre service, but somehow, it was actually more disappointing. I will say, ordering a 4 piece chicken and a spicy chicken sandwich totaled to around $24 which wasn't bad. The food, however, was terrible. The fries were cold and greasy. The chicken? Just as bad. Please, save yourself the trip and skip this place. If you really want to order from here, then I suggest drive thru. read more

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Wow wow wow, it's been almost a week since the grand opening and there is still a line out the door. The anticipation is getting to me. I got the chicken classic sandwhich, 9pc nugget meal, 3pcs fried meal and a drink ( sold separately not included with the meals) The chicken sandwich and nuggets were pretty dry. The campero sauce is pretty much the chick fila / McDonald's gold sauce. The 3pc chicken meal was pretty good, dark meat goodness. Good flavor very juicy. 3 stars - super dry white meats ( stick to the dark meats) - forgot our 2 of our sides - after I got my 2 missing sides, I feel like they were only checking up my my table. (Like "how are we doing, anything I can get you?) The same person, I didn't see her on checking on any other tables I'll try this out again in a month or so and revisit this review. On that visit I think I'll get the 3pc chicken meal with rice and beans as sides with a regular drink. I think this is the best of what they have to offer after looking at what everyone else ordered. read more

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Fresh and Seasoned Chicken. Pollo Campero is a solid Fried Chicken Joint. I went in the morning, right when they opened and the cashier was extremely helpful. I thoroughly enjoyed the fried chicken! read more

Came here on a Wednesday afternoon for lunch and everything came out great. They let you mix and match the chicken. The fried chicken is sorta like KFC where it's a thin layer of crispness and the roasted one is seasoned with herbs. read more

Pollo Campero - Chicken Shop Near Me - El Monte, California

Glad I got to try this at least once, I've seen it before at the other location but wasn't sure if it'll be good. I went for dinner and my gosh the drive thru cars were sort of blocking the parking lot but luckily a staff came out. They helped direct cars and get us a spot! But mainly someone was leaving so we got lucky because it was packed. When we entered there's plenty of seating, the colors are bright, it looked like a very cleanable chain fast food restaurant and so many workers that day the kitchen was packed! There was a pretty long line, staff spoke both Spanish and English so they can help everyone with complex questions! Someone's if the line is too long another staff will step in with a tablet and take orders in the line. We ordered the 3 piece meal fried with fries, coleslaw and dinner roll, campero chicken sandwich by itself ($7.90), and the 9 piece nugget meal with yuca fries and dinner rolls. You can choose tortilla or rolls. We also ordered a drink because the meals don't come with it! But they have other drink selections other than soda such as horchata and jimaica. It's table side service if you dine in, they give you a number placard and you sit down and a staff will bring you a tray of the food. Unfortunately they forgot the rolls and our ranch so we had to go back up and ask for them. The fried chicken (leg and thighs) were so crispy, juicy, and tender. It was so good, better than the chicken meat from the nuggets and sandwich which were a bit dry. The fries were good but the tuna fries were thick and starchy so definitely a chewy dense experience that works well with ranch and campero sauce. We made our own sandwiches with the rolls and nuggets. The campero sauce is like other chicken dipping sauce which is good but similar to Chick-fil-A flavor than raising canes. I would say the table service is great, the staff will help clean your table and ask if everything is ok and if we need anything. There is only one small hole for a trash can near the drink fountain, I didn't see others so you need to have staff clear your tray for you. Restrooms need a code but it's clean, unisex, and individual rooms. Overall pretty good, I would come again for the fried chicken legs and thighs. They have a rewards app as well, but not sure when I'll come back but this is a nice place to try once especially the fried chicken! read more

The roasted chicken was salty but tender. It did look a bit unappetizing in the box. The spicy chicken sandwich was alright. For some reason, I tasted cinnamon in the sandwich which was a bit odd. Both the French fries and yuca fries were good. However, the rice was nothing special. I would come back just for their empanadas. It was very flavorful, crunchy, and steaming hot. I was surprised that by the time I finished ordering at the drive-thru, everything was already packed in a bag. What I ordered: * 3-piece meal - fried/roasted (2 drumsticks, 1 thigh) with one side and a dinner roll * Spicy chicken sandwich meal * Empanada trio * Sides we got: French fries, yuca fries, rice, and beans. They forgot the beans. The sauce tasted similar to Chick-fi-la's. read more

El Pollo Loco WHO??!!??!!?? We found our new favorite chicken spot!!! We tried this place out of curiosity and fell in love with it! Love, the fact that they offer fried and charbroiled, both are delicious! Love the variety of sides, the beans are my favorite! This is our first time at this location in El Monte, the service is outstanding! Best of all, I love that they offer Agua Fresca, in different flavors, mango is my favorite! So happy for this new location, it's closer to our home and we will definitely be back!!! read more

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Spicy chicken sandwich is very good! The chicken tasted fresh and I enjoyed the sweet pickles and spicy sauce on it. I chose regular fries for my side and they were very stale, i'm thinking from the night before. My husband got the 3 piece combo with fried and grilled chicken with rice and beans on the side and had zero complaints. My only complaint would be that the combos do not come with drinks which defeats the whole purpose of a combo. The service was very nice! read more

This was my first time visiting this Pollo Campero location, and I was really impressed. The restaurant was clean and well-maintained. As soon as I walked in, I was greeted by Carolina, who was very attentive and friendly. She took the time to explain the deals and menu options, which I really appreciated as a first-time customer. Jesus shift manager very professional brought me the food. The food was delicious, fresh, and met my expectations. Overall, great service and a positive experience. I will definitely be returning! read more

Pollo Campero - Cup and number - Chicken Shop Near Me - El Monte, California

Came to the new location in the city and I was impressed by how delicious the chicken was! The food came out very quickly and ordering was very easy. The restaurant is very well kept and clean. Overall a great experience and my cashier Lucero was beyond friendly and attentive. read more

Waited 40 minutes when I asked about our order she said she told me it would take a little longer. The chicken came under cooked. Had out sides out for over 15 minutes with no chicken at all. We were super excited for nothing. Super disappointing and sad. read more

Pollo Campero - Sides with no chicken. - Chicken Shop Near Me - El Monte, California

The food here is a hit or miss. Each time we come there always seems to be a problem. Last time they ran out of chicken and told us to go around and wait at the parking lot for 15 minute. Last nite we ordered a 4 pc and 3 pc and got only 2 3 pc. Tried calling but no live operator. Been here already 4 times and all the sides are trash. Best side is the plantains and already tired of them. read more

The chicken was delicious! We ordered 12 piece Chicken only, and we had at least 3 huge breasts, 2 wings, 2 legs, and the rest thighs. We were very impressed with the size of these portions. Definitely will come back. Nice to have you in El Monte. read more

The chicken is genuinely excellent -- crackling skin, juicy meat, and seasoning that actually goes all the way through. Sides hold up too; the mac has real cheese pull and the fries are crunchy. Yes, it's expensive for takeout (family meal = ~$50), and they don't throw in extras. But orders are hot, accurate, and ready pretty fast. Move it from "every week" to "treat yourself" status, and it lands perfectly. Only dinging one star for price read more

Everything I ordered was cold! The chicken nuggets, the three peace chicken, fries, and empanada. So disappointed. I've been wanting to try this place out.. read more

Got the 4 piece combo. Half and half. Grilled chicken, very dry and the chicken pieces very tiny. Fried ones is lukewarm warm. The sides potion are tiny. It comes with two tiny pieces of tortilla. Good for one person only. It's expensive and this is going to be my first and last. read more

Great addition to the local community! We got the 12 piece family meal with sides, it was absolutely amazing! The chicken was juicy and just right. We got half fried half grilled, I personally enjoyed the grilled more, but both were outstanding! The sides were a LOT larger than I expected and they were delicious. The shift manager was really friendly (honestly all of the employees were friendly) and always checked up on us to see if we needed anything. The restaurant is really clean and spacious, I would definitely come back again in the future. read more

The food was horrible. The french fries were stale the chicken didn't look cooked all the way. but I ate it anyway hoping and praying I don't get sick. had to try this place for the first time read more

We ordered the spicy chicken sandwiches, we're so disappointed everything was so cold and stale. The sandwiches didn't have any sauce.... read more

Pollo Campero - cold fries - Chicken Shop Near Me - El Monte, California

I don't know if I came at an off time but like some reviews say my food was cold and stale. My fries looked like they been cooked multiple times and it came out cold and stale and salty. Really ironic as I saw them cooking fresh fries after my order. Chicken is salty as well. Would not recommend this, really strange as they just opened not too long ago. read more

It's so good and there is good service the food is so bomb like I mean more than you think of

pollo crudo me salí no me dieron buen servicio. el ambiente estaba ok. lobby estaba sucio