It was tough staying for dinner at this restaurant after reading the other reviews posted here. This turned out to be an enjoyable experience. Contrary to the other reviews, the service was outstanding. When my party of 10 people arrived we were told that it would take 45 minutes to get seated. Turns out it only took 30 minutes. The manager called another Red Lobster 15 minutes away to see if they had faster seating but they were busy also. The servers were excellent and took very good care of us. Fresh biscuits and drinks were provided in a timely manner. Two waiters worked together to take our orders which really expedited things and reduced the time we had to wait for our food. Once the food did arrive, it was freshly prepared and piping hot. Overall the experience was wonderful and I recommend you give the place a try if you've had a bad experience here before. read more

I normally don't take the time to leave a review, because most of the time I receive fairly decent service at any/all of the area restaurant's...but not at this particular location. I will never return. I had a 20min wait, for just me, and the capacity of the restaurant was at best 20% occupied. The biscuits were over cooked. There was no utensils at the table and I had to eventually ask for them. There was no salt/pepper at the table, and the server disappeared for so long that I ended up grabbing some from a nearby table myself. When my dinner arrived, the orzo that I ordered as a side was plated with what looked like "globs", all stuck together, so I guess it was scraped from the bottom of the pan. All the service staff seemed to be very busy, but little seemed to be getting accomplished, except for the 2 "managers" who were overseeing but not directing their employees to provide even subpar service. The food quality was at best, edible. Probably only because I had really been craving seafood and had made up my mind to choose this restaurant. Do yourself a favor and pass by this location for a different one. read more

Friendly people here, but this location tends to have a funky smell when you walk in. I didn't notice it once we were seated, so that's good. Service was great. Tried the Endless Shrimp special for $16.99 with shrimp scampi, habanero pineapple coconut shrimp bites, teriyaki shrimp, and breaded shrimp. As always, the salads and cheddar biscuits are good. read more

This is the strangest RL I've ever been too. Had a job fair to work until 8 p.m. and was starving. This RL was close enough to the hotel per Yelp so I headed here before the hotel for take out. The bar was a mess. There was a shrimp tail just sitting on the bar. The bar really needed to be wiped down. The bartender seemed annoyed or maybe he just had a curt personality. He warmed up a bit before I left. I'm curious as to whether this is in a bad part of town. This is the first RL I've been to with a security guard/rent a cop. The street it's on had some typical retail including Target and Kohl's. Didn't seem like a scary part of town but they had a guard nonetheless. Either the bartender took a weed break or the couple just seated in one of the booths did because there was a definite scent of pot that arrived while I was waiting for my food. Didn't look into the main dining room. read more

Red Lobster has been a hit or miss with the food, but the service and atmosphere is nice. My parents got some prawns and steak while I got a Lobster Tail. Parents food turned out okay, but my lobster tail was a little over cooked. I still ate it and it still tasted all right. read more

This definitely isn't the nicest Red Lobster in the area. It's a tad run down and it is ALWAYS crowded. Always. I went on a week night and there was still a 20 minute late. Frustrating part was that there was an entire empty dining room and apparently not enough staff to handle it. Endless shrimp is always my favorite promotion, and a great deal to boot. First round of shrimp took probably 20 minutes to show up but subsequent rounds were much quicker. No hassles about asking for a to-go box after I accidentally ordered too much. Wait staff was super friendly this time, I sat in the bar. Everyone chipped in with refills and clearing empty plates. read more

So I saw a lot of negative reviews at this location and at first I thought people were being picky but nope... I eat out at Red Lobster a lot and get the same meal every time if they have it, the Lobster lovers dream or something close to it if their lobster fest is over. I also get the stuffed mushrooms as an app. The service was ok not bad, the waitress was Brittni and she was awesome.. not busy and the services was fast. Maybe because it's Wednesday afternoon. So I ate out at a lot of Red Lobsters around the St. Louis and St Charles area and this one here is the worst. The food isn't prepared the same way. It didn't taste the same and wasn't that great.. don't know what else to say except the food didn't look like it was prepared the same because the stuffed mushrooms were runny :-/ the lobster even tasted different as if it wasn't cooked the same way... I don't usually put bad reviews or listen to bad reviews because people are picky but they are right... read more

80% of the staff were wearing their masks under their noses. They were out of regular salad and the cheddar rolls were stale as if they were a batch from yesterday. read more

Reluctantly came here for lunch with my Mom she enjoyed her clam chowder. Now for the entree under and over cooked. The biscuits aren't even good anymore!!!Awfully disappointing to have lunch with my Mom's ruined with bad food. Thanks alot. read more

I used to hear people complaining about this Reb Lobster. I don't know if they changed or what but I've loved every experience I've had there. One time we barely saw our waiter but that's only because we got our food so fast we ordered and ate in thirty minutes. All the servers are incredibly nice as well as hosts. Food is always amazing. It's a great place for me and my boyfriend to go to because we usually guy a twenty dollar dish and share it (makes it cheap!) and it's usually enough food for both of us. Don't even get me started on those wonderful cheddar bay biscuits. read more

to day me and my family went to red lobster for my moma birthday the waitress was slow the food took almost a hour to get here and don't even get me started on the bacon burger was horrible it was flavorless and i needed salt ketchup and mayo just for it to edible the bred was wonderful tho. read more

This has got to be my last time in ANY Red Lobster for the rest of my natural life! The quality of the food at this location is below that of a Long John Silver. In fact, I'd eat at a Long John Silver before this Red Lobster crap! Where do I even begin with my final experience. Some business clients asked me to grab take out for their office. The food was 30 mins late thus causing my meeting with my clients to be late. The shrimp are ALL apparently popcorn shrimp these days, including the so-called jumbo shrimp. It was all undercooked. I still feel sick from the lunch there. I can't give zero stars because there's no option but I would for sure if I could. Avoid all Red Lobsters, especially this one unless you need a good colonoscopy prep! Eat at your own risk! read more

We (party of 2) checked in online and arrived around 1:15PM on a Saturday. The vestibule was empty, there was no wait. Told the hostess we were checked in online. She then proceeded to answer phones for a bit before even bothering to say anything, then asked if we would mind a half booth/half table. We said whatever because at this point we just wanted to be seated. So we were seated in a back corner. Cool, whatever. We then wait ~10 minutes for a server who never came. The hostess comes back and asks us if we can move? We move with the caveat we get served. Server came and was very unfriendly. We ordered because at this point we knew what we wanted. It took over 10 minutes for her to come back with our drinks. In that time I had gone to ask to speak to the manager because this is out of control for a place that isn't even busy. Drinks and salads arrive. Greg, the GM, comes over. We explain the situation (and that the over-table lamps are caked in dust. He wanted to comp us a dessert or something, we declined. He promised our service would be great from here on out. Wrong. It still took forever for refills, the waitress was still very short with us. The table across the way from us had the same issues. They ended up leaving without paying. Greg gave us free appetizer vouchers, but in reality we won't be coming back to this location. Why was the service so bad? Because they were preparing for a large party of 22 to come in at 2:00PM (hence we were asked to move). I didn't realize that impending large parties meant you could treat other parties that are already seated like we were all treated. Really unfortunate experience. read more

I love Red Lobsters and their free delicious biscuits are wonderful. This isn't the busiest location but I love the quite atmosphere. We usually go to the one in Boone crossing in Chesterfield but that one is always so busy. So we try to come to this one because we feel we get more personal attention. read more

Red Lobster - Ceasars salad and a Cheddar biscuit - Seafood Near Me - Bridgeton, Missouri

1st time eating here in a while. I had the lobster bay bowl it was good, bit i thought i need more flavor. The service was extremely good, our waitress made true our drinks where never empty. Overall i would say i had a good experience and would recommend trying red lobster if you haven't been in a while like me. read more

We went to Saturday night dinner with my daughter and grandkids. Wait time was about 15 mins which was great. Table was good, server was good, drinks were good and dessert was free! Needless to say we enjoyed ourselves. Will return when budget allows. read more

Well I tried to order carry out. After being hung up on, placed on hold, and calls cut off after waiting almost 10 minutes, I'll be taking my business elsewhere. I couldn't even get someone to answer a question before they slapped me on hold and never answered again. I was on the phone trying to get through or for someone to at least listen for more than 15. Poor customer service, and I'd guess that no, they don't do phone orders. read more

Poor excuse for service on Tuesday night. 40 minute wait with 20% of seating in use. Obviously very understaffed. Once seated it became obvious that the employees were new and could not handle multiple tables with ease. Appetizer of Fried Green Beans was poorly prepared. Soup and salad were actually quite good. Drink refills were nonexistent unless begged for. Entree took an abnormal amount of time to arrive at the table. This would definately not be a place I would return to. Staff overheard arguing with each other in galley (easy ear shot of customers) re: how long they were willing to work. read more

Seriously the worst food I've had in a long time. I stopped coming to red lobster... due to the fact you can go to ANY steak & seafood restaurant... and they will charge you the same price for FRESH DELICIOUS FOOD! This was just sad!!!! Our bill was 110$ for 2 people and it was horrible. I didn't order broccoli... but the servers had a large birthday party... so I really felt like they just rushed when with us. I hate broccoli. When she brought out the food which was steak Nd a lobster tail.. she brought out my medium well steak that was cooked all the way thru. It was dry and flavorless. And the lobster tail was tough, dry and just gross. I asked her for some ranch , butter; and lemon. So I could drown my food. Considering it was near closing I didn't want to ask for anything to be remade... however they could have offered us something off the bill. By the time she came back with the sauce I asked for at least 10 mins had passed. My lobster was cold to the touch. Oh on top of they didn't serve my mash potatoes until 10 mins after my entree. For 10 mins my dry food sat on the table and got cold because it was disgusting and dry! It was still nasty after I drown it in sauce. All I ate was the rice(that I had to ask for after she brought out the dry old looking broccoli) and the mash potatoes. Which we paid more for lobster Mac but was brought out the smallest portion I've ever seen. I've ordered it before and never gotten a portion this Small. I'm also PRETTY POSITIVE Our meal came with a salad. Matter fact I KNOW. Because we've ordered the same thing before. They never even brought us OUR SALAD! Seriously i will never step foot in this place AGAIN! Ohh and Everytime I come in here either the manager is arguing with employees. Or a customer is arguing with the wait staff for their bad service. read more

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I was not happy with my to go order. Meal was missing a side item and I ordered the brownie dessert, when I went to eat it the brownie was super hard like it was old and when you cut into it it would crumble. For the price it should have been much better. read more

We had a wonderful dinner and terrific, efficient service. Thank you Tracy for making our 44th Anniversary Dinner Celebration a pleasant and memorable experience read more

I saw that they had new management and decided to give them a try. To go order: the server told me she will take care of everything and that all my silverware was in the bag when the order came up. My fault, I did not check the bag, but for business travelers, we don't have silver where in our hotel room. I called and told them that I didn't get any silverware and they told me that I should have checked and "too bad". Will it go back... customer lost read more

My family and I were there on Sat. Oct. 22nd, 2011. The restaurant looked old. The servers needed to be wearing there uniforms with shirts tucked in and clean. They all looked dirty. They should be more accurate with times they tell you how long you have to wait. They told us 10 minutes which turned into 30 minutes. The back of the restaurant where we sat was empty on the other side while a lot of people where kept waiting for over an hour. When I wrote Red Lobster the first time I told them what I knew. Then my Mom was so sick she went to the doctor and he told her she had Food Poisoning. Since we all went out to eat we figured it was the Shrimp on the stick that was BBQ'd. Its made just like Shrimp Cocktail. Put on a stick and just slightly put on the BBQ. She was the only one who had that. My dad and I had the same dish and my son had a pasta dish with alfredo sauce. My mom was the one with the BBQ shrimp on them and if fish isn't cooked right for these fish you can make people sick. Its a shame when you go out as a family and first you are put up with sloppy looking waitior service and told a time that was a lie. Put up with sloppy looking people who don't take pride in there job or what they look like. So now my mom is sick from the bad Shrimp and it was all to celebrate my son's great 1Quarter st Report Card. He picked that place. He wanted to go out to eat. What a way to bring down a celebration. That place needs to update. Really put in a waiting area. Get rid of that Lobster Tank. It looks like its stuck in the 70's. The people they have working there need to want to work there and take pride in what they wear and how they wear there uniforms. If the shirts are to be white because that night if that was white then I am color blind. Even my mom said there shirts were dirty looking. Just take pride in what you do. Make sure the food you serve is fresh and OK to be served to the public without them getting sick. It just needs some work to get this place back to being a real great place to go to eat and not feel like you are in a a kids hang out but in a comfy place to take your family out to eat. read more

LOVE LOVE LOVE LOVE THE LOBSTERS, Can't resist it. Ummmm and they're best was the meat land and sea order

Waited for over two hours after hearing the wait would be about an hour. After an hour passed they told us it would be about twenty minutes. It was definitely not twenty minutes. We waited for over two hours. We eventually found an empty table with dishes still on it and one girl slowly cleaning the table. We actually helped the young lady clean the table so that we could eat. The food took forever, wasn't cooked right and was a horrible experience. I don't know why/how they are still open. I would've been better off eating a cold bologna sandwich. read more

We went here and my mom and I Ordered a feast and added asparagus to my order instead of broccoli..she brought me broccoli instead of asparagus so had to wait for the asparagus to cook and it was hard and chewy then noticed mom got rice and I didn't it was practically the same meal but I ordered asparagus instead....then they only gave us 3 skinny little crab legs and 1 small lobster which was hard on the bottom and the butter wasn't melted...not a good place to eat. read more

Skip this location and head to St. Charles. Your wait will be far less and your experience will be much better. This location simply has too much business and not enough staff. I also read something about a funky smell, and that's true as well, but it is seafood after all. :) read more

Disgusting. The parking lot was covered in litter, right up to the front door. Inside,was not much better. Carpet was gross. We were quoted a 2 1/2 hour wait at 5:45 on a Thursday for a 10 top. Couples and 4 tops were being quoted an hour. The majority of the dining room was closed down. They had maybe 8 tables they were seating. I asked hostesses what was up and they said majority of staff called in sick. GROSS. Time to close for the night and let everyone get healthy and DEEP CLEAN and disinfect the entire restaurant!!!! So, then we headed to the St. Charles location. Our experience there was pretty bad too, but that's a whole other story! read more

The food was pretty good the service was excellent but the men's room was horrific. For the cost I would recommend finding some other place to dine. read more

Service was great food Not so great for the price. Potato was the size of a plum and very disappointed in the stuffed flounder.

If you have a few hours to spare for lunch, then this might be the place for you. We were sat at a dirty table, then waited for 20 min before we even had an opportunity to order beverages, from the hostess, because we still had not seen our server. Then drinks were wrong. We are now 45 min into our hour lunch break. Our server finally came, we placed our orders. 10 min later the salad came. Another 15 and we got our biscuits. Another 18 minutes and we finally got our food. The lobster tail, as well as the shrimp was rock hard and clearly sat under the heat lamp for entirely too long. Our server checked on us as soon as our food was dropped and then she vanished. We had to get the hostess to find her so we could pay. And we are now extremely late for work and completely disappointed. read more

This expeiernce was better than the last time, we actually had a waitress that waited on us and was concerned about her tables! Food was good and atmosphere was happy! read more

Food was Great! Just know that you will have to wait......Our wait was 45 minutes but the service and Food was Great! Service and staff were very friendly and very attentive! I would recommend this restaurant for groups when you have time to spare. read more

Food was decent, waitress was nice but all in all, service was crappy. I'll attend a different restaurant for next years birthday festivities! read more

I'm done with Red Lobster. This location totally ruined a birthday dinner for my parents. The food was under or over cooked and they were out of many items. The worst part was the manager's indifference to the problems. How does a kitchen send out rice that's hard as a rock? If you like Red Lobster, stay away from this location. read more

I haven't been to a Red Lobster in years. I went with coworkers as we were traveling through this town. Fried calamari and vegetables were terrible and 3 different pasta dishes my coworkers ordered were marginal at best and with terrible presentation. I ordered the lobster tacos which were newer to the menu. Chewy claw and knuckle meat in the tacos but the flavorful sauce in the tacos actually made the lobster taco fair. Service was slow and not very attentive. read more

I had a really good time at the restaurant. It is the first time I have been to Missouri and people have been very friendly with me so far. The service at the restaurant was delightful and the food was on point. If you are looking for good sea food, I would strongly recommend this place. The only bad thing is that if you do not have reservation, it could take some time until you are received. Overall I had a great experience and would definitely come back. read more

Great food. Great price. Very friendly service. Only to be ruined by dirty table ware. Check those forks and knives wrapped in table napkins. Foreign material sticking to them. Makes you wonder how they clean them read more

Terrible manager...I am from Chicago and the manager Would not let me change order within 3 mins even though it hadnt even come out yet... at home they would let me but manager tried to force me to buy food I didn't want want and when I asked for her to come a second time she didn't even come to the table...luckily, my server and people in the back ended up helping me more than management, I still tipped the waitress since it wasn't her fault...the manager was an older lady grey hair and glasses read more

Food was delicious as always. The cajun chicken linguini was so creamy and well seasoned. Our server was extremely attentive and it was like she could read my mind. read more