Early dinner on a Sunday afternoon with a group. Typical Ruth Chris. Nice. Quiet. Had a petite fillet. Others in the group had various options. Good all around. Service was excellent. I still can't understand why it's so expensive though. By the time you get a steak and a single side you're spending $45 before tip and no dessert. That's just too high in my book for what you get. read more

I love the staff. They know me and what I like to order...my own Cheers spot. Even the staff members who are not attending to me still take the time to personally greet me. It may be the smallest Ruth Chris branch in the triangle, I personally think it's the best since I've tried them all multiple times. read more

We have previously ordered takeout from Ruth's Chris in Durham (during COVID) and the food was good. Today, the food tasted as if it had been prepared earlier in the day and perhaps was just reheated (steak had no flavor, lobster Mac and cheese and calamari were dry). We immediately called and spoke with the manager about this and they simply apologized and replaced the items that I said were not fresh (not any other item in the order although all were likely prepared at the same time). I was a bit surprised that they didn't offer any additional concessions considering the size of our order ($200+) and the fact that my husband had to drive all the way back to their location to pick up the food. This is the last time that we will be ordering takeout from Ruth's Chris. read more

I have been to the bar for cocktails and appetizers twice and so far so good! The first time in I ordered the prix fixed menu. I had a harvest salad, which is just on the menu under that dinner selection. It is outstanding! I ordered a medium rare steak and it came out on the rare side, but after resting on the sizzling platter it worked its way to medium rare. I ordered green beans as my side and they were definitely undercooked. Sent them back and they still were not to my liking. Passed on a third try so the waitress talked to the manager and they upgraded my desert and gave my wife a cappuccino. Very nice touch! We shared the chocolate sin cake (unreal with Shiraz). Second time in we went with out of town guests and worked the appetizer menu over pretty hard. Kobe sliders were spot on, stuffed mushrooms were great, ahi tuna was very good and presentation was cool. Again, we all had a harvest salad and since it wasn't on the prix fixed it was regular size and worth every bite. The manager stopped by our table and recommended the seared scallops as his favorite, and they didn't disappoint! The french onion soup is above average. Although it maybe a little expensive in the main dining room, you can dine in the bar on select appetizers and cocktails for $5 each Sunday thru Friday. Very personable and friendly staff completes the experience. We will continue to make this one of our local choices. read more

They seem to have good procedures during the peak of the pandemic summer 2020. I liked how me and my family were seated far away from other families because other restaurants fail to distance but Ruth Chris did a good job. This was my first time eating here and the food ok. I will be trying something different next time I go. The lobster bisque was little bland but the filet and shrimp made up for it. I am a fan of seafood and the shrimp was delicious. The customer service was great and the waiter did a great job serving us. He even made special accommodations for my meal. read more

I had the prime rib burger with sweet potato fries. The burger was cooked rare+ with Swiss cheese. Absolutely delicious is all that I can say. The burger was juicy and the sweet potato fries were cooked perfect and not overly sweet like you find at other restaurants that drizzle them in honey or whatever. I will definitely be back next time I am in town. read more

Good food but not much help navigating the menu. Bill was higher than expected after paying $23 more to go from a 6oz steak to an 8oz steak.

Service was amazing everyone was very nice and I love how the food is hot! Food was good but not the best. I had the scallops for an appetizer and the salmon as an entree. The bread was SO good!!! I personally think it is way too overpriced because I would rank the food I had as a 6.5 -7 /10. I have had salmon at nicer restaurants that tasted so much better and was cheaper than the one at Ruth Chris's. The restaurant is good but a little overrated. read more

Ruth's Chris Steak House - Steakhouses Near Me - Durham, North Carolina

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I visited this restaurant yesterday with two of my coworkers for our quarterly dinner. We had an enjoyable evening and the service was delightful until it came time for the bill. B/c I had stepped away briefly, upon my return it was brought to my attention that the restaurant no longer splits checks, which is np, but it would've been nice to be advised of the new policy, beforehand since there was an odd number of guests. One of my coworkers asked to speak with the manager to understand the "policy" and from then the service from our waiter John took a turn for the worst. My coworker was simply trying to understand why the policy changed but clearly John made an improper assumption and became very rude in the way he spoke to us and responded when asking him for simple things. Our issue is NOT about money but more so how a server will treat you when you challenge a "so called" rule. This treatment really put a damper on what started as a great experience which was extremely unnecessary but it def really revealed the character of the server vs his confidence in his level of service. read more

They catered a last minute thanksgiving meal for our soccer team for 43 people and it was amazing! Lisa, the catering manager, went above and beyond to make this happen (including coming in on the holiday to deliver our meal). Feeding a group this large on such a busy day was no small feat and we were all very impressed with the quality of food and exceptional service! read more

This place was great. The waitstaff very nice but not clingy. The food was wonderful. Don't miss out going here. We would highly recommend it. read more

Gone down hill. Used to go for happy hour but their service is off, prices are up, and food quality is in the pits. Been going there for some time but gradually it has declined. So long Ruth Chris read more

The food was really great. However, we wanted to buy a cowboy ribeye steak from the menu and also get some things from the happy hour menu. It was our wedding anniversary night, and the manager told us that because we wanted items off the happy hour menu, that we would have to sit in the bar area despite us buying something from the regular menu. I have worked in the food/customer service industry, and I was surprised at his lack of tact. The proper etiquette is to say something like "We normally don't do that, but we will let you this time, especially since it is your anniversary night." Instead of, "We can't do that because it will open up a whole new can of worms" like the manager said.(I wish i jotted down the name of the manager- He was a white guy who worked on July 20, 2016 between 5pm- 7pm.) He made us move to the bar area and gave my husband a white napkin despite him wearing black clothing. The original waiter did a great job in giving my husband a black napkin. (I've been to Ruth Chris' many times before, so I know their routine). After we were seated again, we were amazed at how the bar staff and waiters congregated around the hostess stand and made a ruckus throughout our dinner time. I was really surprised at how loud they were, and how long they were standing there and socializing (basically during our entire dinner meal). I was surprised the manager didn't stop them as he passed them many times. The ambience of Ruth Chris was definitely not there. I'm disappointed because the Ruth Chris in Greensboro set a high expectation for customer service, and I felt like I was at an Applebees with 10 times the price. Also, during our meal, our waitress changed to another waiter, as we saw our waitress hanging out and talking to other waiters at the bar. Yes, the food was good, but when I'm dropping $90 a meal, I expect better service than what this restaurant in Durham provided. Very disappointed! My husband and I normally do not post reviews about customer service. We even debated about putting up this review, but when we are spending a lot of money at a restaurant, part of the expectation is that there is refined customer service, with which this place clearly lacks! Please save your money and go somewhere else especially for special occasions ! read more

The service was horrible an because we were a party of eight the server still ended up with an 18 percent gratuity. The manager came by an ask us if everything was ok an we told him our food was cold... read more

We went to Ruth's Chris for New Year's Eve. We had an 8:30 reservation. We were told that there was a little bit of a wait and that we could wait in the lounge. My husband ordered a drink from the bar in the lounge that he never received. They sat us 45 minutes later (still no drink). Our waiter was like watching paint dry. Personality aside, the service was incredibly slow. I thought we were going to starve to death. My husband waited another 15 minutes for a glass of wine at the table, then just ordered a bottle so at least he could be assured of having wine with his main course. (I'm pregnant, so I stuck with water.) We were supposed to have two waiters - one plus a support person, but we never saw the support person until he brought the dessert menu at the end of the meal. The meal was subpar. On the whole, I'd rate my salad an 8 out of 10 and my meal a 6 out of 10. The filet was good, but not great, and the sides (garlic mashed potatoes and broccoli au gratin) were passable. My husband hated his meal. He thought that he had been served a lesser cut of meat. (I find it interesting that another yelper claims to have had a similar experience.) When the final bill came, our meals were listed with the prices and underneath of each plate there was a $19 charge with the words *New Year's Eve as the explanation. Let me be clear, I do not in any way mind paying a surcharge to eat a good meal on a holiday, but we expect excellent service and excellent food. The service was terrible, and the meal was "Meh." No excuse for poor service when you are charging a premium. When all was said and done, we paid $220 for two meals (which included a salad, bread, and one side dish) and a $60 bottle of wine. It was definitely not worth the time nor the money. read more

Rarely have I taken the time to write a restaurant review. However, I'm particularly compelled to share my thoughts of the experience I had this past weekend at the Ruth's Chris Durham location. We were a party of eight whom had reservations at 5:30pm to which we arrived on time and were all seated by 5:45p. We were apparently waited on by a server in training that was anticipating receiving assistance from another team member, which never happened. Needless to say, the service was subpar, beverages and bread were served several minutes after we had been seated at least 20 minutes afterwards; we witnessed several other patrons that were seated after our group receiving their entree's ahead of us. As we continued to wait patiently yet frustrated while sizzling plates of aromatic beef whizzed over our heads. We were utterly appalled to learn an hour later that our steaks and side dishes were ice cold when they arrived. Seriously, Luke warm at best, the server was assigned to three other tables so we had to flag him down to get water refills let alone order more spirited selections from the bar. This was our first visit as well as first impression of Ruth's Chris and I must say we were NOT impressed. I expected a lot better from a restaurant at this price point. I'm a simple man that is typically satisfied if my Beer is cold and my steak is hot. I've received much better service and just as good of steak from a worthy competitor at half the price. read more

Service was very slow and not top notch as has been at other Ruth's Chris. Took about 10 minutes to get drinks. Got the scallops and the stuffed mushrooms for appetizers and they were very good. Three of the four entrees came out together with the sides. Took about 5 minutes for the crab cakes to finally come out. All 3 sides were cooler than room temperature. Told the waiter and his only comment was ok well I'll take care of those for you, which was not the point nor the issue. Finally the manager came by the table so we told him that the sides were cold and he did not seem to want to really hear what we had to say. He said he would take care of it for us, which again was not the issue. Drinks, appetizers, entrees and the company were the best parts. Not a great dining experience for Ruth's Chris. Expected better. read more

We went to celebrate my promotion and it was awesome! My husbands steak was melt in your mouth good! I had never eaten so much food! It was amazing! Also if you go request Mark Adkinson because he was an awesome host and server to our first Ruths Chris experience! read more

I've eaten at Ruth's Cris before in 2 different states and have had much better food and service there than at this location. We should have known something was wrong when we were informed a moment after being seated, that our waiter was serving other guests and would be by our table shortly...Little did we know that "shortly" meant about 15 minutes. We ordered our steaks (filet) and, to their credit, our food did arrive within 15-20 minutes, however, the steaks were not as buttery or as tender as I remember them being in the past. Our waiter checked on us once, about 5 minutes after our food was delivered (by a different person, I might add) and he didn't return to our table for at least 40-50 minutes, and that was after I had to ask another waiter to find him so we could get our check. During the 20-30 minutes we spent waiting for him to return to our table we saw him multiple times checking on his other tables and even chatting with the hostess, but we were unable to get his attention because he never glanced our way. He did "take care of dessert" for us, but at that point we were so irritated and anxious to relieve our babysitter that it was too little, too late. I usually consider myself a pretty tolerant person, but when I am paying well over $100 on dinner I expect the service to be excellent and the food to be amazing. read more

The food was very nice, but we were rushed out of there, and this location (Durham, NC) was not even packed there were only two other guests out of 20 tables. Also, we weren''t even done with our food and the server was already asking if we were going to be taking food home. After we answered that question she asked if we were going to be having dessert. 20 seconds later the check was on our table by our first waiter and wishing us a good evening. This was our first time and very last time there. read more

Had a great experience tonight here. Our waiter Thomas was attentive and accommodated our special requests with friendliness and efficiency, and made the evening perfect. Steak was cooked properly. BBQ shrimp app and veal ravioli was quite good. Would come back again easily and hope for Thomas as our server. read more

Stupidly bad experience...given the money we spent. We had reservations for valentines day...were promptly seated next to the kitchen where we could hear orders being called, etc...ordered stuffed mushroom caps and a couple of steaks...asparagus and something else I can't remember...took the server's suggestion for wine choices and that alone is the one star I am affording this restaurant. Our server forgot to put our appetizer order in so our entrees came out at the same time. Not a huge deal...but my steak...a petite filet...was so tough I could barely cut it. My asparagus was bland with a gloopy mess masquerading as hollandaise sauce on the side. My honey had prime rib and only ate half of it....and this is a meat-eating man! Neither one of us said anything and I was certainly going to remain silent because this was a surprise for me on valentine's day. The ambience was very 1970s steakhouse. Time to hitch your horses to the 21st century, guys. I felt robbed. Server was nice. Wine was good. Period. The end. SAVE YOUR MONEY! read more

Overrated and overpriced. Went during restaurant week and got a 3-course meal for $30 and even then I still found it over priced. The fillet was ok, didn't think it was anything special. I really liked the spinach though, but I don't think I should prefer the spinach over the steakhouse. I thought the plating was sloppy so I was biased against it before I even tasted it. The service was pretty crappy. We had a late reservation, were the last ppl in the restaurant, I think that might relate to the crappy service. But I feel that if you're not willing to give good service late, then don't allow late reservations. read more

Walked in this evening at 8:30 after being told our reservations at another restaurant was lost... greeted by two very sweet hostesses who after some negotiating, sat us in the dining room. Dinner was fabulous! But what truly made the night was our waiter Jon! Our salads took a little longer than what he was expecting and they ran out of the dessert we wanted, so he bought us bananas foster! Flambeed at our table, it was the perfect ending to our evening! read more

There's nothing trendy about this place but they have not disappointed us yet. Consistently friendly service and very good food. I stick to the price fix menu which keeps the price around $40. read more

This is my fourth visit or more to this location. I have given Ruth Chris Durham four more chances. No improvement to their quality if food. I have also visited Ruth Chris in Cary, NC. No comparison in service or food quality. My visit was Nov 1 around 8pm. Two hours before closing. When I arrived my table was reserved. My host was pleasant and explained shortly after I ordered my appetizer that the bread was delayed. After my guest arrived we still did not have bread. We moved over to a booth and at 9pm our bread arrived. It was waxy and small slices. The raisin bread was the same. I requested new bread. We ordered the veggie entrie. After our main course arrived the sweet potatoes casserole did not fill the dish. It was cold and the brown sugar showed no signs of melting.. I repeat...cold. This was my guest first visit. My spinach casserole was like warm. I was really disappointed. My lobster mac and cheese was hot however the lobster was in large chunks and spongy. I ate my meal anyway. I requested to see the manager when my food arrived however he came to our table after I paid my check. The Cary location manager walks around to every table and ask how is your neal. I never received that courtesy here but once. I also placed a to-go order for my husband. When the food arrived it too was luke warm and the dessert was missing from the bag. I was glad I checked. My hostess was lovely, Ashley. She kept apologizing but I told her she had nothing to do with the chef. At departure I ask for the manager again. He finally arrived and listen to my concerns. He apologized. He took off the two items I enjoyed, the wine and the appetizer. So sad. Not worth the money! My husbands steak look great. read more

If I could give no stars I would!!! This may be my 2nd or 3rd review I have left ever about a business. I usually just chuck it up and say "Well I'll never go back" but this time I felt compelled to leave a review. Our experience at Ruth Chris in Durham was terrible. This was my first time ever at an Ruth Chris. We were a party of 8 and our friends had been to the Ruth Chris in Cary, loved it and HIGHLY recommended we all have a date night there. We arrived on time and were seated. Our server AJ initially seemed like he would have it together. Gave us the history of Ruth Chris and then he was off. After that we placed our drink orders.... after 20 minutes we waited waved AJ to the table asked him if they's be bringing bread out he said "Yes it's right behind me" Well needless to say..... we had to ask for bread 2 more times and got the same answer. We began to get a bit concerned as we had not placed our food order and other tables seated after us were already placing orders, receiving their appetizers and we had not even received the bread yet. Now let's fast forward because you get the drift of what happened here. Our friend that made the reservation got up to speak to the Manager, Mr. Kirk, she got no where with him, he apologized. We did finally receive our bread. Food arrived shortly after and was cold, as if just sitting somewhere waiting for AJ to pick it up and bring it to the table.....an hour ago. It was not anything I expected from a restaurant of this tier. Ruth Chris prides themselves for their amazing atmosphere, food, and service. They failed on this day with both food and service. I am extremely disappointed my husband paid $170 for us and more than half the food was left on the table. AJ brings the checks and we had to ask for the dessert we ordered because he obviously forgot that. He said "Well you all are rushing because you have to leave so I didn't think you wanted it." Yes sir we paid for it we want our dessert. It's called "to go" We will not be back to Ruth Chris and unfortunately I wouldn't recommend anyone to go sit and pay prices at this caliber and receive mediocre service. Unexceptionable!!!!! read more

Had my dad's Birthday at Ruth Chris and it was fantastic! Not only are the steaks great but the seafood is delicious as well. Make sure you don't fill up, so you can taste their awesome deserts (i.e. cheesecake). This a great place for celebrations or date nights. Don't be shocked when you receive the bill, it is pricy. Also appropriate attire should be worn. The staff is great and they do well with big parties. read more

We visited Ruth's Chris in Durham for the second time on July 4. Let me just say up front that this chain of steak houses is the best in the USA! So I expected a wonderful dining experience and was not disappointed. My steak was perfect and so were the lamb chops my wife ordered. My daughter's steak was overcooked, but the waitress (Tawni, she was terrific) brought another steak that was perfectly cooked. The wine list is extensive and has some good values. We tried a French Bordeaux Medoc which was great and a Molly Dooker Blue Eyed Boy Shirah which was even better. The desserts were also tremendous. This restaurant is the best in Durham! read more

This location has gone downhill. Waiter was pushy selling extras and side dishes were bland. There was 6 of us and they only thing we agreed on was the steaks were excellent. We ordered 2 orders of bananas foster which was terrible. Bananas were not glazed and liqueur not cooked off. Very disappointing as last Items we dined there the bananas foster was to die for. Will stick to another location. So sad this was a favorite.....not any longer. read more

This is my 2nd time at this Ruth's Chris and I brought my visiting family of 6 people. The server was attempting to upsell EVERYTHING from more drinks and bottles of wine to one side per person! The steaks were good but not Ruth's quality that we have experienced before. Then, we order our favorite dessert... Bannas foster... and it was terrible and the banana's were not even carmelized as they should be! The liquor was not even cooked off ! This will be my last time spending my hard earned money here. Very sad to see the decline. read more

I've been to several different Ruth's Chris locations and the food is always quite good. The Durham, NC location was no exception. When placing my reservation online I requested a quiet table off to the side and when arrived I was seated at just that. Our server was pleasant and attentive, and while she was unfamiliar with the beer options (my date was a beer fanatic) she took the time to seek out a complete list. I wish there were more options for by the glass wines, but mine was actually quite good. My salad was a little on the dry side, but my steak was cooked to perfection as always. The brussels sprouts were fabulous, and I am quite picky about brussels. I follow the paleo diet and they were happy to provide me with a huge bowl of berries as dessert. So yes, I would definitely revisit. Ruth's Chris is always great for a dependably wonderful steak. read more

I was so looking forward to coming in after work and I wasn't disappointed. I sat at the bar and was attentively waited on by Kevin. I had the scallops for my appetizer and they were sublime. I had the petite rib eye with asparagus and both were prepared perfectly and tasted similarly. Kevin made a mean Gray Goose martini with bleu cheese stuffed olives that was amazing and hit the spot! read more