Went at an off time, before dinner rush but after typical lunchtime. Family of 4, with two early teenagers that are very familiar with proper etiquette and restaurant eating. We ordered a mix of dishes to share. Meatballs, bruschetta, penne vodka, buffalo mozzarella pizza and the Brussel sprouts salad. The penne was perfectly Al dente which is nice to see in a chain Italian spot. Pizza was surprisingly very good. Fresh sauce and crispy bottom. That salad is excellent with a refreshing lemon dressing. Meatballs and bruschetta were solid. Was easy to get a table and worth the stop in for a good meal that wasn't crazy overpriced, but it is still manhattan so $25 Neapolitan pizza is to be expected. Service was ample but not over the top, a bit more relaxed but attentive enough. read more

Good food - Chicken Milanese was fantastic, great service, nice clean place. Been here twice now and both times were consistent.

This place is so good!!!! I had the vodka alla penne and it was to die for. I tried a glass of their moscato and really enjoyed it. My mom and I were in and out of there super quickly! I also loved the interior and decorations. Can't wait to come here again! read more

Ordered a to go tiramsau $14 bucks so small and tasteless!! Not happy with the size/, the taste and the PRICE!!!

The food was rather tasty. The ambiance was lovely. The service was good, although maybe overwhelmed at the end of the day. read more

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We came here for drinks and the staff were super kind and accommodating for my mom who uses a cane. They seated us at a table even though we only wanted drinks. The wine list is great. We would definitely come back here for food because we loved the overall ambiance. read more

Serafina - Madison 38th - Italian Near Me - New York, New York

It's Serafina. Pretty nice for a date night, chill enough for a quick drink at the bar. Love the ambience, good service, great food. read more

First, I'll start with the positives: this restaurant allowed for our table of six people to be seated last-minute. On a busy day for the New York City Marathon, the restaurant was full, but they were still open to working with us on the reservation time plus total size number. The ambience was chic mix with classic as demonstrated by their open and spacious bar plus round tables tables marked by red velvet colored booth seating. Unfortunately on the flipside, the food wasn't particularly noteworthy. With so many Italian restaurants, restaurants available for competitive purposes in the New York City area, I was not blown away by their pizza quality (a bit soggy with the cheese) nor salads (small portion sizes). We waited for about 40 minutes for the food to be ready which also felt longer than most. Overall I would advise keeping this restaurant on your radar for last-minute reservations but would not plan ahead for months just to eat at Serafina. read more

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Met a friend here for lunch. The interior was warm and inviting. I had the Serafina chicken salad which was very good, well balanced. My friend had one of the pizzas. She told me that she will order the pizza from here often. That's a good recommendation!!! read more

Came here for dinner on my first evening ever in NY! I had the Caesar salad with chicken. Best Caesar salad I've had yet and I've had a lot of Caesar salads. It was creamy and flavorful, well coated with dressing, not too acidic and not too zesty. Very good. Service and ambience were ok. read more

Serafina - Madison 38th - Caesar salad with chicken - Italian Near Me - New York, New York

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This restaurant was in my hotel. After a very long day at work, my table for one with a perfect glass of pinot Grigio and my gluten free pasta dish was the perfect oasis. The service was amazing. The restaurant was vibrant and alive, but not too loud. I stay at this hotel for work periodically, so I look forward to my return and another beautiful meal at Serafina's. read more

Serafina - Madison 38th - Italian Near Me - New York, New York

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Everything including the service, the food and atmosphere were great. We had a local family dinner out and this location was fabulous. Above everything we loved the Branzino the most. read more

Serafina always holds a special place in my heart. The food and the atmosphere are always so great and enjoyable, and I didn't miss a beat when I was able to sway a working lunch to head to this location. We were treated to a private dining experience in the lower floor which was clearly a sophisticated event space. The food was just as expected- excellent. The staff was very attentive and accommodating. Overall a great experience. read more

I have been to this location many times, as our offices are close by, but this was the first time I walked out with my guests due to the hostess's (platinum blonde) extremely rude and unprofessional behavior. I had a reservation for two, and a colleague decided to join last minute. I called ahead to let them know we were two blocks away, and upon arrival I informed the hostess that we would be three instead of two. Her entire expression changed and she responded sharply: "No, you made a reservation for two!" Her tone was unnecessarily rude and defiant. I felt so insulted that I immediately suggested to my guests that we go to the French restaurant across the street -- which, by the way, was amazing. I'm not sure who trained this hostess, but if it were my restaurant, I would ensure she was taught to say something like, "Let me see how I can accommodate you," or "There may be a short wait -- would that be okay?" There are countless ways to handle this situation without losing a loyal customer who has been coming to this location since it opened. read more

The restaurant it's very unassuming from the outside. It is actually quiet large with a vintage yet elegant setting. Love the accent canary yellow. There is seating outdoors with faux bush wall for privacy. Our server, Carmelo, was very helpful and attentive. The bathrooms are clean. The women's stall doors are excellent!!! No gaps on the sides of the doors. There are restrooms upstairs and downstairs. So ladies no need to wait. They have a meeting area with a fireplace below the stairs. It is Italian cuisine. We dined on Bruschetta, Caprese Salad, Calamari, Spicy Penne alla Vodka, Chicken Milanese, and Meat Lasagna. The food presentation was on par. The taste of the food was good and fresh. All things I expect, but nothing to write home about. As always, I end with, "would I return"? Perhaps, but it would not be my go to. I would return for the atmosphere and some drinks, but not necessarily a meal. read more

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I've heard many good things about Serafina & I was very excited to try it out. The food was good, nothing outstanding, but it was good. The pasta was cooked just right & was pretty big portions. The ambience is adorable. Very cute romantic restaurant. I would have given 4 stars but I'm giving it 3 stars because of the service. After we got our food, suddenly our waiter just disappeared. Not just ours, but no waiters were to be found. We wanted to order dessert but after waiting 25 minutes of waiting, I decided to go up to the hostess & just ask for the check since it was getting late. When the check comes we get a $9 charge for water? Still water? Unheard of. Absurd to charge so much for water, this isn't Europe. They ended up taking the water charge off which was nice. My friend also got gum from under the table on her new jeans and they helped us clean it. Overall, food was good. Service was very very very slow. Just beware of the water charge. read more

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Nice wine list to compliment a wonderful dinner. Loved the mushroom ravioli and want to return to try other items read more

Serafina - Madison 38th - Spaghetti Squash - Italian Near Me - New York, New York

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Mid and felt expensive for the quality. If it was priced a bit lower I'd give it 4-stars but the price for quality makes this take a negative hit. The calamari was really tender but not fried enough. I wouldn't recommend. The pasta was really good and home made. I got the Spaghetti Al Limone and I would definitely get it again. read more

Serafina - Madison 38th - Spaghetti al Limone - Italian Near Me - New York, New York

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Okay but not over the top. Waiter tried very hard but they could not convert a well done Brussel Sprout in 4 tries.

Table invested with small flying black bugs ...requests to move declined; music was tinny; lighting no atmosphere. Comments shared maître d' - received no interest read more

Serafina Midtown is a disgrace -- the food made me violently ill, the service was nonexistent, and the staff couldn't have cared less. I found this restaurant through inKind. I came between lunch and dinner, ordered the bufala mozzarella pizza, an apple juice for my son, and an amaretto sour. After a few bites of the pizza, I ended up with diarrhea and vomiting in their bathroom -- with my young son witnessing the entire thing. Neither the apple juice nor the amaretto sour ever arrived. I had to flag down in the hostess myself just to complain. The waiter finally showed up to bring the check and rattled off some irrelevant excuse about being "between services," as if that absolves them of basic competency. If you're open, you're responsible -- period. He tried to spin it like a favor by "removing" the drinks I never received, which only added insult to injury. I didn't even bother taking the disgusting pizza home. We only ate two slices, that too, the dough was raw and not cooked throughout for pizza. When we walked out, the staff didn't so much as acknowledge us. No apology. No goodbye. Nothing. I did not tip. This was by far the worst restaurant experience I've ever had, and it speaks volumes about how little Serafina Midtown respects its customers. read more

Serafina was great! Costumer service was excellent! Food was delicious! Dessert was good but next time I would try something different. read more

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The food was good, not great. Everything else was unsatisfactory. Very poor service. With so many good Italian restaurants nearby, wish we would have gone somewhere else. read more

Service and drinks are amazing but when you're in NYC the standards for pasta are incredibly high. This place has decent pasta but I did really enjoy the drinks and the quick service. When I'm looking for a standard Italian, Serafina is usually the place I think of. Good food and really great vibes! read more

Serafina - Madison 38th - Spaghetti al Limone Penne alla Vodka - Italian Near Me - New York, New York

We ate at this restaurant yesterday before our show. We were seated right away. We loved the look and feel of the restaurant. Our waiter was very attentive. The food was delicious and our pepperoni pizza was exceptional, the pepperoni were very, very tasty. Would definitely go back. read more

Serafina - Madison 38th - Pizza Peperoni, deliciosa - Italian Near Me - New York, New York

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To start, I think the overall score of 3.5 is pretty fair. Since there aren't half star options, I did go with four stars as both the hostess and the bartender were excellent. We walked in without reservations on a Friday night around 7:45. We had a reservation elsewhere but it was cancelled a few hours earlier due to flooding. So we had some ideas in mind, but decided to wander Murray Hill and see if anything jumped out. The flowers around the outdoor seating and entry along with the lit up bottles of wine in the windows sucked us in. I knew of Serafina before dining there, and tend to be super critical of Italian food after eating way too much subpar Italian food in the States and having spent a lot of time in Italy, so I wasn't sure what we were getting into. We started with calamari and then both went with pasta dishes bolognese and alla'amatriciana. Very pleased with everything we ordered. The calamari was very flavorful, perhaps a touch overdone, but we still enjoyed it. Both pastas were cooked Al dente and the sauces were exactly what we wanted. You could taste the fresh flavors in both. I wouldn't have minded my alla'amatriciana to have a little more spice, but for most people I think it's probably perfect. Overall, it's definitely a solid choice in the area. As stated above, we didn't have a reservation, but the hostess was incredibly nice about it and offered us either two seats at the end of the bar or at the pizza bar. We opted for the regular bar and were seated at the end, which ended up feeling just as private as our own table. We were immediately greeted by the bartender and he was wonderful throughout the evening. Typically eating at a bar can feel rushed, but we never felt that way, he allowed us to peruse the drink menu, take our time with that and an appetizer before ordering our entrees. He made sitting at the bar feel like an actual dining experience, which was incredibly appreciated after losing our intended reservation that night. read more

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The newest restaurant to the Serafina chain. This location has only been open 6 months and is still working on their liquor license. The atmosphere in this place is intoxicating. With rose bottles filling all the windows, it is a perfect spot for a photo ops. The music they play also sets the perfect atmosphere. The food came out fast and was really good. I got the Rigatoni Alla Bolognese which was very good. I would rate this place a 5/5 based on the atmosphere and food. I can't speak for the cocktails just yet, but based on how the drinks are at the other locations, I will anticipate that they will be good here too. This place read more

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I had just finished coming back from a business leadership course in the city, and I was extremely hungry after. This place was empty when I got there, so the waiting time for food was pretty prompt. I had ordered the risotto tartufo & prosecco with black truffle, with a classic chocolate lava for dessert and a jalapeno margarita bc that's how your girl likes it. The waiter was so sweet and made sure I was satisfied with the solo dining experience. I wasn't disappointed at all. The interior design of the place was gorgeous with beautiful candles and lighting everywhere. read more

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We visit Serafina often, both for take away as well as to dine-in. Service in the restaurant is always friendly and food is delicious. I especially love the spaghetti squash and rosemary potatoes. Here's the problem though: prices are already pretty high but they still sneak in random charges. For example: you want to order for take away on the phone? No problem but we'll charge you 20% to put the order together. You want to celebrate a birthday? No problem but we'll charge you $14 for a subpar fruit tart, even though you've already ordered another dessert and $250 worth of food and drinks. I don't know...maybe I'm expecting too much here. I won't stop going because I do love the food but I've learned to order through GrubHub to avoid the mandatory 20% fee, and I certainly won't celebrate any birthdays here going forward. read more

I picked this restaurant for a casual dinner with colleagues who were not local and it did not disappoint. I actually went to this location before and another serafina location so I knew it would be delicious and all around great experience. Love the ambiance, waiters are attentive, food outstanding*** I really cannot recommend the eggplant parm and artichoke/burrata app enough. If I could eat these two things forever I would be happy. Love the jalapeño margarita and for a sweet the tiramisu was so perfect but literally anything you order there is gold. Yes I will be returning. read more

Food, service and ambiance at this restaurant was great. I was surprised for my birthday and we had a delicious chocolate cake with ice cream and the workers sang for me. The pasta I had was delicious, although I can't remember the name. If I'm in NYC again, I'd definitely come back here read more

Serafina - Madison 38th - Italian Near Me - New York, New York

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We stumbled upon Serafina after our thwarted attempt to visit the Morgan Library. Needless to say, we were bummed and in need of a win. We tucked in after scoping out the lovely patio, and the vast menu. From the patio, we could watch the busy pedestrian traffic and street, while we were nice and cosy. I enjoyed a glass of Chianti with the bread and table oil they brought, while we perused the menu, which offers salads, pastas, other plates and pizzas. I settled on the Ravioli alla Salvia and my daughter had the Penne alla Vodka. We ended our meal with a couple delicious coffees. Overall, the vibe is higher-end, energetic and with authentic Italian spirit. The food quality is superb- I recommend you check it out! read more

Serafina - Madison 38th - Penne alla Vodka - Italian Near Me - New York, New York

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Amazing time. Food is always great. So filling & delicious, great vibes overall. I will definitely go back. read more

Serafina - Madison 38th - Wall of restaurant - Italian Near Me - New York, New York

Beware of the bill or lack thereof. When we asked for the bill our server presented the payment machine with the price. No print receipt with items listed. We paid but it seemed oddly high so we asked for the printed receipt to see and they had added an entree we didn't order. They may do this to unaware customers and when we pointed their mistake they didn't even bat an eye. The food is decent but the sketchy service and questionable billing is a serious problem at this establishment. Make sure to ask for the printed bill. read more

Worst experience ever at a Serafína, the wait staff took 20 mins to come to the table and get our drink over. We had to flag them down. The food portions are tiny for what you pay. When the food finally came out of the kitchen 34 mins after they took our order. The waiter was apologizing for the delay that the kitchen was backed up but the restaurant was empty. Only 6 tables had people. When the food arrived it was cold. So I don't understand what the heck happened. I will never come back to this location. read more

I had a decent bowl of pasta here at lunchtime while on my way to the Morgan Library and Museum next door. The pasta was hot and tasty. The sauce was a little thick and not the best sauce I've ever had. I was bummed they made me sit at the bar. I think because I was only a party of one they would only offer me outside (it was like 100 degrees out!) or the bar, even though they had tables and it felt a bit past the height of the lunch crowd arrival. I would have liked to look at some aspect of the restaurant or out the window--so this left me with a slightly less happy opinion--... rather than watch the bar staff continuously wash and put away glassware while serving me and the couple other people with similar fates....stuck at the bar...oh well. I'd probably say pass. Plenty of Italian places in NYC. read more

Serafina - Madison 38th - Paglia E Fieno - Italian Near Me - New York, New York

I got food poisoning.... this place is so gross. glorified olive garden always so empty. they closed the one that used to be on 58 & 7 i hope they do the same for this one read more

Food was fresh and tasty. Gnocchi and Halibut was had with bruschetta and Caesar salad to begin with. Server attentive without hovering. Nice, clean decor. Not to loud a as and comfortable. Price was very reasonable. read more

The food was excellent although portions were on the smaller side. The service. ABYSMAL. Our waiter could not have cared less about ANYTHING. We had to ask for bread. It came cold with rock hard butter packets. When I asked our waiter if he recommended the lasagna his answer was "...it's made with 100% pure beef..." that's it. We couldn't get his attention to save our life when bill time came. Anyhow - Great food but lousy service with a personality dead server. I'm sure you can do better. read more

Serafina - Madison 38th - The Lasagna. Not a big portion but hella good. - Italian Near Me - New York, New York

Visited Serafina on a Tuesday night when a prior restaurant failed our reservation. So we popped into Serafina and were seated immediately. Which was nice! The service was spectacular and the food was ok. Good not great. Had a filet a tad over cooked. That being said, we will give Serafina another try. read more