I've consistently gotten Starbucks weekly for 20 years and if there's one thing I've learned, it's that I favor a coffeeshop that has a group of personalities, convenience, consistency, efficient and prompt service. I appreciate everyone from Grace, Lo, San Diego dude, Naruto-tatto, etc. that works there in the morning that takes care of me. And let me tell you, I don't know too many who likes working the window but anyone from the morning shift that has to do it, is professional lol. Overall, I enjoy coming here because of the customer service, I love the inside with how spacious, and where it's located. read more

Very new location and also so pretty. This might be the only Starbucks I can sit in and enjoy my beverage. It's comfortable and filled with a lot of natural light. The baristas are great and very friendly. My drink was just as I remembered it and it's been a long time since I had Starbucks. I plan on bringing my sister to this location since she loves Starbucks. read more

One of the best Starbuck experiences I've had in a while. Excellent customer service. Parking lot was maneuverable and spaces were available when I visited around lunchtime on a weekend. Warm tones, faux leather and wood decor. Relaxed ambiance. Air conditioning was working really good. Busy, and there was music playing over the sound system, so it was a rather lively scene. This would be the first time I noticed an offer for free refills for dine in café customers (see store for details). Bonus, the ice is chewable. Nice! read more

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A few days ago, the new Starbucks opened in Downtown Summerlin adjacent to the new Whole Foods store. I decided to check it out today. I did my order on the Starbucks app. It was a short drive as this new store is only 1/4 mile from home--walking distance if I wanted to. The parking lot was very crowded. As it is adjacent to the new Whole Foods, and it was Sunday, parking was almost full. There are reserved spots for EV vehicles and there are some charging stations for parking. After finding a spot, I went in. The entarnce is on the partking lot side of the building toward the left rear. There was a line to order. The app proved valuable. In a short time, my name was called and I left with my iced espresso. Many of the seats were used in the large seating area. The newness will wear off and it will be a quick stop on my way home. There is a drive thru for those who like to sit in lines. Welcome to the neighborhood! read more

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This is a spacious Starbucks with plenty of seating. I like the electronic board off to the side from where you order that shows whose order was received, then in progress, and ready. There really wasn't a good spot to stand and wait without getting in the way of people coming in though, but really that's not a huge deal in my opinion. People will figure it out. The baristas are all so nice and accommodating, and very friendly and genuine. I like the little cheerful messages they write on the cups. I know it only takes a few extra seconds but if they do that for every cup, I find it meaningful. One of the more spacious and nicer Starbucks I've been in, even though my order was to go, it has a nice vibe inside. read more

What a nice location! Not sure when this opened but it's so new and spacious, even has some outdoor seating & plenty of parking. The store inside is so clean and the staff are very friendly. I ordered 4 drinks and they were made so fast! I was surprised given how busy it was inside. Great team work executing the drink orders quickly! read more

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We've been here several times since they opened and they consistently have great customer service and a pleasant atmosphere! I feel like Norm from Cheers here! Barista Mike is THE BEST! He always greets me by name as soon as I approach the counter. Give him a raise because he is the main reason I come to THIS Starbucks!! read more

This Starbucks is the closest location to Summerlin Hospital, and as someone who works in the medical field -- saving lives, dealing with emergencies, and facing unimaginable stress every single day -- my small daily joy is simply getting my usual coffee made correctly. It may sound simple, but when you work in a world where people are dying and families are breaking, that six-dollar drink means more than people realize. To put this in perspective: I order the same drink every day, five days a week -- a tall mocha, no room, light whip, light foam. That adds up fast. Around $30 a week, roughly $900 a month, and over $10,000 a year spent on this one Starbucks alone. I say that not to brag, but to show that my money and loyalty are real, and all I'm asking for is a correctly made drink with basic respect. Now, let me be very clear -- most of the staff here is absolutely incredible. There's one girl in particular whose coffee-making skills are phenomenal. She knows who you are the second you pull up to the drive-thru. There's also a young, thin blonde girl who works early mornings who is genuinely one of the sweetest, kindest people I've met in my 53 years. And the tall, skinny guy who works there also wonderful -- polite, pleasant, and consistently friendly. These employees make this location worth coming to, and they truly shine. But unfortunately, not everyone matches that level of professionalism. There is one employee who rolled her eyes and gave visible attitude simply because the coffee was made incorrectly. There was absolutely no reason for that kind of behavior -- it was unprovoked, unnecessary, and honestly disrespectful. If you don't want to deal with customers or can't handle the basics of customer service, then maybe this isn't the right job. Everyone has bad days, and I'm sure she's a nice person at heart, but that kind of attitude doesn't belong in a customer-facing role. I want to emphasize: I still recommend this location. It is one of the cleanest, nicest Starbucks stores I've visited in a long time. The majority of the staff is outstanding and deserves recognition. But customers should be aware that there can occasionally be a little attitude from certain employees. I will update this review with the names of the two amazing girls who always get the order right -- because they deserve the praise. At the end of the day, it's just coffee -- but respect goes a long way. read more

Starbucks - Attitude, roller head and eyes I had to ask her not to be so we're doing that - Coffee & Tea Near Me - Las Vegas, Nevada

Now open! Friendly service and easy use of app. The sausage, cheddar and egg breakfast sandwich and the double smoked bacon cheddar and egg sandwich were good on the way to hiking. Plenty of seating both inside and out. Lots goodies to try and of course they might have some coffee. Wil enjoy the cheese Danish of vanilla bean custard danish my next visit. Tip: You can get FREE refills of brewed coffee or tea, restrictions apply so check inside. read more

I've been coming here since they opened (usually in the morning) about 3-4 times/week. Today I went in the afternoon and when I went to get a refill I was told by Amanda very rudly that she would not refill it because I didn't remain in the store. In the last 10 years that I have had this app I've maybe refilled my coffee less than a handful of times and never drank my coffee in the store. This 1 star is not for the rest of the staff because they are all amazing. This one star is for Amanda who not only didn't accommodate, but was rude in doing so. I'll still go to this store but I want upper management to know there is a better way to treat long standing customers. Also, in hopes of traing her a little more. Disappointed customer... read more

Staff is friendly, but they have to be bc they are ALWAYS behind on mobile orders, drinks done foods not, foods done drinks not, can't tell you how many time I ordered and left with nothing bc they are so far behind. Just wasting my money, sad thing is I can walk here from my house, but it's just not worth the aggravation. Then you ask them about your order and they say "we can make it now "or "it's next" -- well the order was placed 20-25 min ago just horrible. read more

Very nice upscale location and building. Roomy interior with some comfortable chairs which is rather unusual. Outdoor east facing patio and a drive thru. Good service. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

How can this place not have 5 stars????? This Starbucks is amazing. I swear they feed their employees happy pills. Everything runs smoothly especially considering they just opened. The patio is gorgeous. The inside is comfortable. Summerlin needed a Starbucks like this one!!!! read more

Service is absolutely the best ever besides the great coffee and ambiance. I had the pleasure to meet the best batista ever, maricella. She was polite,knowledgeable,great to talk to and an absolute joy to meet. What a gem. Keep finding employees like this. read more

They messed up my order twice in a row and were too busy messing around to be paying attention to anything which is probably why this happened. I ordered a Trenta Strawberry Açaí Refresher with lemonade and light ice. I can't even tell you what happened the first time. It was like it was 90% water with only a few drops of the lemonade and juice. If you know what this drink looks like, it's a pretty bright and distinct pink. This was such a light tone of pink that clearly it had been watered down since it didn't even taste like lemonade either. Another problem was that they failed to give me a receipt and spent so much time just in the back chatting with each other. So I went back through the drive through where we had to wait for a long time since they also messed up the order of the person in front of us. Then, they finally got the drink to me and I was so concerned with tasting it to see if it was right that I didn't even notice they gave me the wrong size - a Venti. They weren't rude or anything, but they just were so clearly lacking any ability to pay attention to their jobs. Won't be coming back. read more

Great service from staff and short wait times. I have no complaints. Great Starbucks to frequent.

Came into this Starbucks to grab some ice water (as I'm doing contract work for a business next door and it's in the hot Vegas heat). Cashier sternly informs me that Starbucks no longer gives out ice water. I offer to pay for it, he says I'm not allowed to pay for it. I'm confused, why can't I pay for the water/cup as I've never had an issue at any other Starbucks? He says they don't allow people to get water without making a purchase. I'm offering to purchase something, so what is the issue? Out of principle, I'm not purchasing a second $8 coffee for the day, I already purchased a shaken espresso earlier. I ask to speak to the manager, and she says Starbucks changed their policy at the beginning of the year so rather than using her discretion & keeping me as a customer, she was totally okay with me walking out pissed off instead. So cool, I'll add this to the growing list of reasons why I should give up Starbucks all together. read more