acabo de ir a pedir un caramel machiato a las 2:40 le pedi a la muchacha poco caramelo, venti y en hielo, me lo dieron caliente, había 3 muchachas sin gente tardaron 10 minutos en darme la orden cuando me lo dieron me lo entregaron caliente les mencioné que era frío y me dijeron "oh aquí dice caliente pero te lo vuelvo a hacer" lo único que hicieron fue hechar en un vaso vielo y vertir mi bebida caliente en el recipiente con hielo y así me lo entregaron NO LO REALIZARON DE NUEVO, y fue error de ellas no el mio, jamás volveria a ir. I just went to order a caramel macchiato at 2:40 I asked the girl for a little caramel, venti and in ice, they gave it to me hot, there were 3 girls without people it took 10 minutes to give me the order when they gave it to me they gave it to me hot I mentioned that it was cold and they told me "oh here it says hot but I'll do it for you again" the only thing they did was put it in a glass and pour my hot drink in the container with ice and so they gave it to me THEY DIDN'T DO IT AGAIN, and it was their mistake not mine, I would never go again read more

Their site says open until 6 but they walked through at 5:29 trying to rush everyone out before our drink was even ready. They're always on weird vibes honestly read more

This is an excellent Starbucks location that is relatively spacious, not too busy but with enough people to feel the energy and conveniently located to many other shops and restaurants in the Del Mar Highlands Center. Also has all the coffee and food offerings of any other Starbucks. Finally, I believe it has been around since I was in high school so has been in the same location for more than 20 years. Check it out. read more

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Located in the heart of Carmel Valley This Starbucks is located in a nice hoity-toity part of San Diego in the Del Mar Highlands Town Center. The interior is very spacious with regular and high tables and a long table. I ordered my usual Mocha Cookie Crumble and hubby shifted from his regular drink and had the Pumpkin Spice Frappe. Service was fast and employees were friendly. When the store is not busy a team member should come out and wipe down the tables, though. You will need a code if you want to use the bathroom. Ask a barista. Review #3216 read more

Starbucks - 10.28.23 Pumpkin Spice Frappe and my San Diego Starbucks gift card for my collection - Coffee & Tea Near Me - San Diego, California

The worst. Long nightmare story as short as I can make it. Friend picked up my drink. When he brought to me, I saw it was made wrong. I went into to the location, went inside to ask them to remake it. The boy at the counter refused to look at the cup, take the cup, read the cup or even ask the reason it needed remade. He blatantly refused to remake it saying I needed a receipt. I told him my friend didn't think to ask for a receipt and one was not offered to him. I asked for a manager, her said he was the manager, I asked the his name, he refused to give his name. I asked if he was in charge of the store, he said no, I asked who was? He said she's on a break. I ask him to ask her if someone could please remake my drink. He went to the back, came back out and said she will be on her break for 10 more minutes and I can wait to ask her myself. I asked him her name he reluctantly gave it as Kyla. (Not sure how to spell) I told him I would be calling corporate to find out what the remake policy was since he refused to do it. I told him I needed his name because I'm sure they're going to ask who I talked to. He basically whispered his name and said Alex. I don't even know if he gave me a fake name. I left the store, threw the drink in the trash, called corporate, told them the story. They apologized saying he was in the wrong. I now go to Black Rock or Better Buzz. Starbucks SUCKS, especially that location. read more

The place was crowded early morning surprisingly! The baristas worked at good pace and got orders out in a timely manner. They had a huge area at the end of the bar with mobile orders that were just melting away, haha. How tragic for those people. The lady that took my order was really sweet, she informed me how many pumps go into the cafe latte and I ordered one less pump. I could have just went with one pump rather than two. They usually do three pumps for tall caffe latte. // iced cafe latte with two pump hazelnut syrup. It was overwhelmingly sweet and too milky for me. I'd never get this again. Lol, I don't know if they look at me and think I'm a child but for a while now the drinks keep coming out REALLLYY milky. I have a card so I came in, but next time I rather go to Philz nearby or Blue Bottle across the street. read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - San Diego, California

Had actually come here to meet someone but ended up getting a coffee because I had a gift card to use. Went for that new Cinnamon Caramel Cold Brew and it was lovely. Did modify it a little to make it healthy - two pumps of cinnamon caramel syrup, pump of sugar-free vanilla, splash of half and half. Really refreshing. Could have had it all in one go, and gone for a second one as well! read more

Starbucks - Cinnamon Caramel Cold Brew - Coffee & Tea Near Me - San Diego, California

Blonde working tonight parked so awkwardly... and displayed such a sour "work-face." Speaking of awkward, the staff was ridiculously loud when talking about their butterfly tattoos and making sure to follow each other on Snapchat. Several tables had trash and crumbs on them. Closing warning was 2 minutes from 7. Well done crew, try again tomorrow... Do yourself a favor, Yelpers, go to the Ralph's Starbucks. read more

Hey guys! Great news! If you order any drink with no ice at this place, they will fill your drink only to 3/4 of your cups! I ordered two venti today with no ice and they told me they had a new manager that tell them it's the new policy that request no ice will no longer be filled up but a size like grande. Be aware that even if you didn't order venti but other size, it's the same when you request no ice. Other Starbucks that I've been go to always serve fill even without ice. Idk what's wrong with the new manager, but I'll definitely let people visit other Starbucks And don't get me wrong, I paid the the venti size amount and it doesn't matter if I want ice or no. The size venti should be fill up. The ingredients itself of how they make it was cheap and I don't get way it's so hard fill it up‍ read more

Starbucks - Coffee & Tea Near Me - San Diego, California

This has to be one of the worst run stores I've ever been to. The four employees just weren't in sequence when it came to placing the order and getting them out in time. The girl in front of me in the very short line got frustrated and walked out and my Venti iced coffee ended up being a tall not to my surprise. My drink was fixed and it tasted good despite the awkward service. read more

Starbucks - Venti iced coffee 2022 - Coffee & Tea Near Me - San Diego, California

I placed a pick up order to get on my lunch break. I came in and my drink was not made while the employees were just standing there talking. They didn't realize my pick up order had came through and apologized and said they'll make it right then. I understand mistakes happen as I work in customer service as well so i said no worries im going to get a few things while im here in Ralph's. I come back and my drink still wasn't made and people that were ordering at the counter were getting their drink before me. There was a guy taking some orders at the register while there was a girl who was supposed to be making the drinks talking and flirting to another customer instead of making my drink. I'm standing there for 20 mins past the time my drink said it'd be ready. Finally when the guy was done taking an order at the register and got the girl's attention to finish making the drink. Then they're whispering about something and finally go "did you want whip?" when my drink clearly says NO whip bc i am lactose intolerant. Wasted majority of my lunch break waiting for a drink that i placed a pick up order in advance. read more

I had a wonderful Medicine ball tea at Starbucks today. It's just what the doctor ordered. When you got the sniffles you have to get ahead of it otherwise poof you're dead for a week. read more

This is the closest Starbucks near my cycle studio ! Surprisingly, I've only been here a few times. Location/ambiance: In the heart of Del Mar Highlands and near other businesses that I visit often such as Ralph's, Jimbo's, and Rite Aid. There are many restaurants and shops nearby so it's a great one stop shop for people. Parking is never an issue for me as it's at a shopping strip where parking is plentiful. It's also less hectic coming in and out of this shopping strip compared to the location in Pacific Highlands on Carmel Valley. Interior is quite small compared to other locations. They have a pick-up window for your orders and a station for napkins/straws. There is also seating indoors and outdoors. Customer service/ordering process: For some reason they no longer take mobile orders, which is annoying. That feature is usually easier for me and saves me time on my morning commute. The few times they did accept mobile orders I was able to get my drink within minutes at the pick-up window. I'm assuming they don't have enough staff to handle the orders. The few employees I met were friendly and nice. I didn't get any greeting though, but I'm assuming they were busy with orders. I will say it makes a difference when you are greeted. I worked in customer service and it's always a pleasant experience when you greet someone. It literally takes a few seconds. Unsure if they will continue to not accept mobile app orders, which is a bummer. I'm usually on the go in the morning and I may have to come in extra early just to save time. It is less busy than the other location I frequent so it's a second option for me. All in all, my order has always been right so I can't complain too much. 3.5 stars! I'd bump it up to 4 stars when they start accepting mobile orders again. read more

Thanks to Andres and Mel, they accommodated my requests and made the perfect drink...quickly and efficiently. If you want excellent customer service with a smile, come to this location! Also love their outdoor seating with large umbrellas. Don't know how often they clean but it's always been immaculately clean when I visit -even the bathroom. Great job, Starbucks, for keeping a loyal customer returning! Not every location is as nice as this one. Bravo! read more

This Starbucks is located in the Del Mar Highlands right at the end of the main driveway off of DM Heights. It's a fairly good sized place with plenty of seating inside and a patio just outside the door with a couple of furniture sets. It's always busy with students, being across the street from Torrey Pines High School and down the street from Cathedral Catholic. There's a fairly consistent line whether by day or night. It has one of the later closing times for coffee in the area. The staff are all great here. I know it typically seems to be a revolving door of staff, but the quality doesn't drop off if your fav barista isn't in the house that day. They're all open to taking preferences on your drink order, so don't be shy! Keep on Yelp'n! read more

Starbucks - Coffee & Tea Near Me - San Diego, California

This is a nice Starbucks, but I was a little bummed because they could no make me a Blonde Espresso on the account the espresso machine was busted or something, so I opt for a cafe misto with 2% milk and a toasted multi grain bagel with butter only. The misto was alright but it did have an unpleasant harshness towards the end. It was a medium roast via Pike's Place. It's usually pretty smooth when used in a misto but not today as much. The multi grain bagel was very nice. It was toast just enough to allow the Kerrygold natural butter to melt into the bagel. The bagel had a good crisp exterior and soft moist chewy inside. Good stuff. The staff were nice and upbeat and capable of handling large crowds as I observed. read more

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Good service Thank you for choosing us it's a pleasure to work with you! We available for you anytime. read more

Starbucks - Thank you so much for choosing us it's a pleasure to work with you - Coffee & Tea Near Me - San Diego, California

This is such a busy store. In the Highlands and they staff it accordingly, usually! I rarely have a problem here, sometimes it can be a bit of a wait while they make my drink, but usually its pretty good. I have had a time or two where I thought, WTF? where is all the staff for as busy as it gets here but that is also a sign of the times and lately, they seems to be well staffed. read more

Finally, a fast and friendly Starbucks that knows how to get your order right. I can get frustrated a lot of the time when Starbucks have a drive-through because they place their priority on people in the drive-through which often leaves me waiting for coffee for almost 30 minutes. I love this location because there is no drive-through which forces everyone to get out of their car and also means that no one is a priority over the other person. Upon ordering, the staff was very helpful in making recommendations on something new to try and the barista made an effort to say my name correctly which never happens. I really wish I lived closer to this location because it would be the only one that I would go to, so Lucky you if you have the spot close by. Also have luxury seating outside almost cabana style, definitely recommend making some time to come hang out here. read more

Starbucks - Art work - Coffee & Tea Near Me - San Diego, California

This Starbucks stands out from the rest for their excellent service. The very friendly staff is very fast and gets you in and out quick. Well done guys!! read more

This location is in the Del Mar Highland complex. It's next to Domino's. The coffee shop is overall clean, spacious and provides good customer service. They are usually open later than other locations in the area. But beware, this location is often busy not only with the line but seating can be hard to find at times. Lots of people studying or chatting. In addition, parking can be a nightmare if you come on the weekends and during peak lunch and dinner hours. An interesting take: this location offers the Starbucks evenings menu in addition to their coffee and tea selections. This menu includes different types of wine and craft beer along with small plates (truffle Mac and cheese, flatbread, meatballs, chicken skewers) ranging from $3-7. read more

Starbucks - Evening Starbucks small plate menu - Coffee & Tea Near Me - San Diego, California

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Worst service. On April 7th, I ordered a non-fat latte through mobile order but received a latte with chai syrup. On April 8th, I went back to the store to tell what had happened. The cashier responded, "what do you want me to do?" Oh well, I am not here to answer your question. However, I got to get another cup with no charge. This time, the size got mess up. Would rather to drive 0.3 miles further to the Starbucks on Valley Center Drive in the same neighborhood. Much more professional in all aspects there. read more

This place is in a super busy location and parking can be a nightmare. But what this store does fantastic is service. They are always really friendly, super efficient, and consistent in the drinks. Even though the lines are usually really long, they continue to move people through and maintain a good attitude. I like that this place has a ton of outdoor seating, including a few couches. Def a good place to come hang out while watching all of the lovely Carmel Valley folks. (people watching at it's finest) read more

Starbucks - Happy thanksgiving!! - Coffee & Tea Near Me - San Diego, California

Came into Starbucks to escape the rain and have a cup of coffee,and lucky for me not too crowded. I was able to get a seat with a table,close to the bathroom, but it was fine. There's only one bathroom bathroom for everyone to use, which isn't very convenient when you're drinking coffee. Everyone in this Starbucks was real friendly, including the staff. read more

Starbucks - Waiting for my Creme Brûlée Latte - Coffee & Tea Near Me - San Diego, California

They have the friendliest staff I've ever encountered! I always get a Nitro cold brew through their mobile app and they don't pour it until I get into the building. They told me that Nitro cold brew is really good when it's fresh. I know that they are extremely busy and for them to look out for their guests takes hospitality to the next level. Another great experience is when they ran out of the food item that I wanted and they refunded and gave me a gift card so I can get the item when I come back. There are a lot of coffee places around the area but I always decide to visit this location. read more

Starbucks - Entrance - Coffee & Tea Near Me - San Diego, California

This Starbucks was closed more than any other location in the area during early covid days and still may be randomly closed or closing early if you stop by. Order ahead is never available at this location either for some reason and it seems like teenagers run this place. Between these problems and the parking lot always being terrible I see no reason to go to this location. read more

4 stars b/c despite how BUSY and crowded it is here, seemingly every minute, the guys working here try to be efficient and non-confrontational (or maybe I'm just describing *me* on a good day?). It DOES indeed get packed so good luck getting ANY table inside or outside. I've noticed the ppl that stay here to drink coffee, work, study, etc tend to stay a LONG time. I secretly wish they woud put money-meters by the tables to 1) give others a chance to sit at tables and 2) kick out the cheapskates that stay there all freakin' day. The line has been to the door on busy days. But when you actually order, most of the guys are really cool. Sometimes they won't charge for extra too (soy milk, heavy cream, etc) which *definitely* calms the tempers of impatient customers like yours truly. Would I come here to sit and catch up with a friend? Probably not. But I would order coffee here and then take it outside to find a seat somewhere in this renovated strip mall. read more

This is great meeting place for work and friends - oh, and it serves great Starbucks items as well! Kidding aside, this is a well staffed and well stocked store that serves up its wares quickly and correctly. The location plays to the business crowd that wants to avoid the 5-805 split/merge traffic early or late in the day. For North County folks, it's far enough south that you feel like you are "splitting the distance " with your Mission Valley and Downtown colleagues...you're not, but it's close enough and beats the UTC area. Again - great classic Starbucks with lots and lots of indoor and outdoor seating - perfect for meetings and get-togethers over McStarbucks bevvies, baked goods, sandwiches and such. read more

It's just like any other Starbucks really, the coffee is consistent of course so the only other thing to talk about would be the customer service and location. The customer service has been great each time I've gone. The lines tend to be longer at this location but in my experience they've move fast which is a plus. Per usual, the drinks are made in the order they are received and it usually takes anywhere from 3-5+ minutes before they are ready. I haven't had any mistakes with my drinks....then again, I don't usually request complicated drinks lol. The interior looks like any other Starbucks, they have their condiments table, their wall display with their mugs and coffee near the line, and food/pastries near the register. There are a few tables and chairs inside: sip on your Starbucks and people watch. read more

Shoutout to Mr. Smith and Joe for helping me out with my special iced tea order today! They really went above and beyond with their creativity to meet my needs. I really appreciate their excellent customer service! read more

I came in this location and I had the nicest Barista her name is Cuppy ..... she is my favorite server that I ever had at any of the Starbucks locations that I've been to in the United States..... and I very much respect whoever hired her because usually they hire people that are just too young and then don't really care about people and customers and giving good service so it's nice to see that they Expand and hire people of All Ages as they should, anyway my favorite are the Iced Teas pumpkin spice latte s'mores Frappuccino green tea latte, I highly recommend never using milk in any of your drinks always use almond milk or *Coconut milk because it's so much healthier and more Nutritious..... I hope they expand their iced tea selection..... besides that this is my favorite location in all of San Diego! read more

Starbucks - Coffee & Tea Near Me - San Diego, California

Like most other Starbucks but probably a little busier.... but it also has more seats. There are seats in the back that provide a little more privacy (if there is such a thing at Starbucks). Plenty of outlets in the front but not many in the back. There is also a lot of outdoor seating so doesn't get quite as crowded inside. Free wifi as always. read more

Great customer service. Friendly employees, especially Monique, she explained in detail the new rewards program and the value of each point purchase. I wish all Starbucks had such knowledgeable and friendly employees. read more

I get good friendly service during the week here but on a Sunday at 4p was told, after I ordered, that they would be closing early (typically close at 7p) because they are short staffed yet there were enough to handle the 5 customers in there. Is this the new norm, Starbucks, that your staff decides they want to go home so they come up with an excuse to close early? Lame. read more

Wow the reviews looked amazing stood in line had no greeting, ordered a drink it was out of stock no apology ordered my drink it was too hot to drink for about 10 minutes, by that time i was well on my way to where I was going, took a sip and omg AWFUL. it was dark bitter and just off tasting If i was closer I would have certainly gone back and demanded them to remake it but a caramel Mac. is one of their speciality drinks it wasnt a crazy order..... read more

I meant to do this yesterday I placed a mobile order and was it a lovely experience. I walked in early in the morning and my order was ready to go with a cute friendly note and the women who treated me I didn't catch her name (wish I did) was so sweet and caring. She said my name and asked me if I needed anything else, I love that caring customer service where you can feel cared for and not uncomfortable to ask for anything extra. That is what customer service should be anywhere! Her smile and the great energy she put out was very refreshing way to start my day. My boyfriend told me it was the friendliest Starbucks he ever has been to and he wasn't wrong when I went in. Thank you for the great service keep up the great work! During this time and holiday season we know this is sensitive time where people need extra kindness and love. :) read more

Okay, I think that this is officially my favorite Starbucks...it took a really long while, but I found you. You are going to see me a lot... prepare yourself for me as I search for my precious... I mean coffee... (LOTR) ...I love observing, people watching if you will. I saw the staff of baristas smiling, remembering names, asking them - the usual? ... I felt like I was in a coffee Cheers bar. This location has the clover coffee brewer- let's say a reverse French press if you will... Anyway I ordered the Columbia el Penol reserve... That &^*% will put hair on your chest. ***Great service and even better coffee. There is only a slim chance that you will find these reserves at every Starbucks, call ahead before you drive over. This location was blessed to get this delicious coffee ... I will be back read more

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A pretty decent Starbucks location. This is probably one of the more popular ones since it is located in the Highlands Shopping Plaza. Parking may be a slight struggle at certain times of the day since this lot is shared with Ralph's and other various stores located in the upper part of the plaza. The drinks here are typical Starbucks quality drinks, but it's the staff that makes this place better than other places. Everyone is very friendly and kind and attentive! However, be aware because if you're coming here to study or chill, it may be difficult to find a table since this is a popular location! read more

love it even more now that the construction is done and there is an awesome patio...looking forward to lounging there this summer. free wifi...walking distance from my house ...quick service,....and $1 cocoa for my kids...what more can i ask for? thank you starbucks for keeping me going. read more

Always very busy and there is always a line, yet the staff is efficient and pleasant, the line generally moves quickly. This Starbucks is located inside the Del Mar Highlands Town Center. There is a nice little patio right outside of the coffee shop with a few chairs and tables. read more