I've ordered here 4 or 5 times since I've been here in Tucson and the steaks or prime rib are either not what I ordered as far as what I ask for, either under cooked or over cooked never what I asked for. So if want to try this place out here in Tucson , I hope you food will be prepared better than mine. read more

Ordered a chicken critter salad for takeout. Friend picked it up with a chicken Ceasar and whatever she ordered as well. Roommate gets her chicken Ceasar with chicken on the side and I got a box of lettuce and croutons with chicken and bacon bits on the side. No other veggies or egg or anything else listed on the salad. Called and was told they would e-mail a coupon. That was Saturday and it's Monday. No coupon, so I paid over $13.00 for a small, Styrofoam box of lettuce and a side of chicken. Super. read more

Texas Roadhouse - "Chicken Critter Salad". - Barbeque Near Me - Tucson, Arizona

Had a very enjoyable experience. Went about 3:45 - 4:00 and got seated right away. I got the pulled pork dinner it was quite enjoyable as well as the Chilli for my side. Trevor who was my server was very quick and friendly. read more

Somehow they turn a top sirloin into a prime cut. I'd like to order the combo with a sirloin and a rack of ribs with a loaded potato. It comes out perfect every time. The wait at the Oceanside location is always a crazy long time so I have to add myself to the remote wait list before I leave my house (in Orange County) if you're looking to eat here over the weekend I suggest putting your name in several hours early. read more

Not to happy with our dinner this evening. I have never had to complain about a dinner to a manager ever! When I told him my food was cold, he came back with attitude. Our "cactus blossom" wasn't cooked fully thru. Our food didn't come out together 3 people got their food 10 minutes before the last 4. I am so sorry we didn't take our business elsewhere. read more

Thank you Texas Roadhouse! Today was a long day. We are out-of-towners . We had a two hour drive for a drs appointment, some shopping to do, looking for our hotel and now it's time for dinner. So many choices for us country bumpkins. Two sisters tired and hungry. We walked in and were seated right away, with yummy warm bread. Our waitress was right there asking what we'd like to drink. Brought us thirsty girls large glasses of water with lots of lemon. We ordered the cactus blossom for a starter. My sister had the sirloin, baked sweet potato and green beans. I has the chicken fried chicken topped with cream gravy, mashed potatoes and cream gravy and house salad with yummy ranch dressing. I got my salad in just a few minutes, shortly there after the cactus blossom arrived and soon came our meals. Talk about great comfort food, service and hospitality by our waitress. Thank you. I feel bad I don't remember her name and the only thing on the receipt is "PM BAR". Regardless we were treated well in every way. Again thank you for a much need yummy dinner and great service and wonderful hospitality. I did my "yummy happy dance" as I ate. That's how good it was. read more

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Very accommodating to my severe anaphylactic milk allergies, they were very knowledgeable of their menu, knew that the steaks would be difficult to accommodate with and offered the ribs which were safe. They were delicious and fall off the bone. Highly recommend if you have allergies or any other concerns! read more

Just left Texas Roadhouse. What a disappointment. We went for an early dinner birthday for my husband. So it wasn't busy. Hadn't been there in awhile due to the last time we went. Not sure why they couldn't get our orders right. First off, my brother in law ask for a beer he never got. My husband asked for roasted grill chills on his steak and he didn't get them. I asked formy steak to be well done and it wasn't. They took my steak back and it took forever to get it back. My sides were cold. When it was returned it was still pink. I asked the waitress just to take it off the bill at this point. She said ok and asked if I wanted to take it home. I said ok, my husband can just eat it. Then said she would be taking off other items off the bill but made no mention of my steak. I asked her, you're taking my steak off right? She said no, your husband is going to eat it. In order to take it off my bill she said I had to leave it. So I said, fine I'll leave it. She literally took it out of my hands. I didn't get to eat dinner and the waitress didn't even apologize. I go to other steakhouses and don't have this problem. I don't mind sending it back if it's not right the first time. But customer is EVERYTHING! At this point I'd rather drive across town to have a streak than to go down the street. read more

So I'm at this place right now. It sucks. The food is bad, and service sucks. Thier taps were broken. Like really??? I will never go back. read more

Follow up on my tip issue. Manager Sidney blew smoke up my ass for two weeks blaming it on corporate. Called and talked to Josh assistant manager, (seems to be a good guy), he gave me corporates number. I called Kentucky and customer service refunded what was stolen. Shame that Sidney couldn't figure it out, by the way the server who stole my money still works there....hide your credit/debit cards read more

This is one of my favorite restaurants in Tucson Great food great environment the bread and butter is outstanding! Always love coming here keep up the good work read more

Only saving grace was that our server Gerald was very friendly & got our order correct the first time! I ordered the 10oz prime rib medium. It was very dry & I believe it was cooked more towards medium well :( Also, my Fiance' ordered a steak sandwhich & his was over cooked as well! This is weird cuz most of the time the steaks are pretty good but tonight was way off & not good at all! Very disappointed read more

We usually love Texas Roadhouse, but we ordered for pick up to take back to our hotel and we specifically asked for utensils and there was none to be found, not one napkin or wipes to be found even though we ordered ribs and we didn't get honey cinnamon butter for my sweet potatoes so kind of sour. We love them so we are giving them 3 stars and will get over it and forgive them. Maybe Valentines rush got them off their game. read more

Piss poor service, our food took forever to come out, when it did it was incomplete and when we asked about the rest , the girl said they had run out of potatoes. I said the food was going to get cold, with a shitty attitude she says I can order a different side if o don't like it, the manager never came out when we asked for her . When she finally came she didn't give us the time of day. So I won't be going back to Texas Roadhouse anytime in the near future and I will tell my friends about our experience read more

I went here for Easter dinner with the fam and it was pretty busy. The wait wasn't too long though. The filet mignon was cooked perfectly but had too much salt on it. I love their salad with ranch and baked potato. I hated the chicken fried steak with white gravy. Wasn't a fan of the T-bone or sirloin but I prefer filet's anyway. Didn't like the sweet potato. read more

Staff was friendly from the minute we walked in the door to the very end of our visit. While we were there, they were out of the baked potato side as well as the sweet potato side, which is the only reason I am giving four stars. Food was delicious however, as it always is. Drinks were always topped off and our server, Eli, made sure she stopped by and ensured that we had everything that we needed. read more

After a rough exhausting week at work, I brought my wife here for a Valentine's dinner, because we dropped our kids off at the movies nearby. An expected 2-hour wait was only one hour. By the time we're seated, I was tense and agitated because of the rudeness of other clients in the waiting room. BRIANNA, our server, recognized I was not having a good evening. She immediately stated, "I'm sorry your evening started out like this, I'm going to do everything I can to make sure you have a better evening.". She was amazing, attentive, funny, & as sweet as could be. She made our evening so much better. If you go to Texas Roadhouse on Irvington, ask to be seated in Brianna's area. She will brighten up your evening. Seriously. She wasn't just doing her job tonight. She was an absolute breath of fresh air. I've come here many times, & she was the best ever. Aim High Brianna! read more

The one reason that we don't eat at TRH is because everything is always so salty. Soooooooo salty.

Ordered take out tonight. We asked for steaks Medium/medium well and they were dry and overcooked. Ordered loaded mashed potatoes and loaded baked potato, there was only one sour cream and cheese. The pick up online said to pick up at 7:15. I got there at that time and was told it wasn't ready and that I would receive a text when it was ready. I sat outside the to-go window at the bench. I never received a text. I got up to ask at 7:45 and had to say excuse me 3 times before the young lady working there took notice since she was chatting and laughing with another employee. The bag of our food was sitting there. Again, never got a text. Who knows how long the food sat there, getting cold. I've been to this location several times and have never had service this bad. I hope this gets fixed. read more

Steak prepared to perfection and seasoned nicely. Servers are zipping here and there yet pause to see if everything is good. Busy. Noisy

Food was good, no coffee available or the staff didn't know how to use the coffee machine. Too many tables and not enough staff when they are busy. Overall, atmosphere was okay. Not my favorite location. read more

OK, someone talked me into going back there again; big mistake! How in hell do these guys stay in business? I did the "call in and get on the wait list" thing, which is really stupid, instead of just making reservations! Anyway, yeah, it didn't help and it didn't even work! Still took an hour to get in and then only after a lot of going through a bunch of hell showing them how they had texted me yadda yadda yadda. Tonight the service was pure crap and the food was only so so. NO!!!!!!!!!!!! I promise, I'm not going back, ever. It just isn't worth it! I think the reason its such a long wait is because the service is so dang bad. The food sure isn't worth waiting for. read more

Have been to variety of T. Roadhouse. Steaks still outstanding. Early Bird Special-Great Value. Had Nicole as waitress. One of Best ever had. Great suggestions. Very Personable, Attentive but not overboard. Meal came out Perfect. 6oz Sirloin cut with fork-perfect Med-rare. Ribs -fall off bone. Do Good. 5 Star. Thanks Nicole!!!!!! Just wish they honored App. To reserve ahead or Wait Time ahead. Casa Grande T. R works Great read more

I like how you couldn't do call ahead waiting we didn't wait much to get that they were about to close the full service wasn't at its finest but it was still good! Would definitely go back! read more

Wow! Came up to host desk outside asked for paper menu young lady said they didn't have any and she suggested I call it in. Called placed the order for 3 items the girl said about 45 minutes, I did let her know that I was using a gift certificate she said ok. Came back in 45 minutes and once again they could not find my order! I couldn't believe this because it happened before! That's why I was using a gift certificate from the mix up! Finally got my order one hour and half later! To top it off it was missing some items! You guys really need to work on your phone service and to go orders, really could use some improvement. I'll go elsewhere. read more

My son got the kids steak, it was super well done and was like beef jerky. I got the chicken fried steak with fries and green beans. The fries were raw and the gravy was so intensely salty. I had two bites and that was it. My husband got a burger with Fries. The bacon on his burger was so weird. It was like fake bacon and was super old. The burger a was so salty!! Omg.. I died laughing because whoever the cook is must be jamming to music in the back just pouring salt in everything. And yes, his fries were raw also It was so bad.. I could have gotten better food from food city ‍ read more

Texas Road House is what it is... decent food decent service. Every time we've gone it's always been a minimum of 30 minute plus wait. Not an issue for us we expect it. read more

As usual the atmosphere of Texas Roadhouse is great but the food is what everyone comes for. No surprise the food was great!! You have to try the steak kabobs!! The fresh muffins are so delicious, bring a basket home for later. read more

I love the good country feel to this restaurant. Free peanuts at the front (be prepared for some mess from the shells here). The waitress/waiters line dance which adds to the fun. The bread rolls that are complimentary to the table come with this fantastic cinnamon butter, it's delicious! The steaks are fresh and just like any steakhouse cooked to order, but at least here when you say medium well it's SLIGHTLY pink and not the equivalent to medium. Sauce isn't necessary because the steaks pack flavor. As a side I suggest the mashed potatoes with all the toppings, it's super tasty. read more

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Placed an order online for pick up on 4/24/20 4:14pm the website i would rate as below avg. no comment section to make special request. My wife wanted extra rolls. I called restaurant and requested extra rolls the roadhouse employee looked up my order and said no problem. My wife arrived to pick up the food at 5pm . Around 5:11pm the food came out and my wife asked the roadhouse employee did you include extra rolls the employee stated yes. My wife drove home opened the bag and we had no extra rolls. : { We also noticed rolls we received actually did not taste like their fresh baked rolls they tasted like a store bought rolls. I called the restaurant told the ee you did not include extra rolls in our order her response was "oh" i also asked are these rolls freshly baked the taste like store bought and she stated they are freshly baked. read more

One star cause I have to give one. The worst experience I have ever had at a restaurant. Name calling by the hostesses. Seriously. They need to be replaced. We waited and waited and waited. We were told several times they were cleaning our table then seated another group instead. We continued to wait until the name calling happened. Will never return which is a shame as we had hoped to have a nice extended family dinner and yes, we are a large group even when not everyone comes but it's their loss because we spend big and tip big. Went to another restaurant that was happy to accommodate our group and the service was friendly. read more

I used to have Their prime rib, but today I just had their bbq roasted chicken, and I was so impressed. The chicken was so tender and juicy. btw, their free bread is a must try. read more

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our first visit, which will be our only visit to Texas Roadhouse in Tucson, AZ OR ANYWHERE else in search of really good filet mignon. The place was too noisy to enjoy the meal & the filet mignon was substandard. Compared to Longhorn Steakhouse Texas Roadhouse is a real loser. It might be OK for people who don't care to have a conversation, don't care about ambiance or don't want professional Service personnel. It wasn't a "dining experience" it was simply a way to get fed in a noisy, uncomfortable place when you are hungry, nothing more. read more

Covid19 service is A++++. The process this location has is absolutely perfect. I especially appreciate communication and food given via the passenger side window. Ordering online was easy. Food was perfect and nicely package. Staff we're well protected and considerate. Thank you for taking this situation seriously and making the best efforts to keep customers safe. read more

Oh my gosh this place WOW'd us! We have never tried Texas Roadhouse before, but now this will be our go to spot! This spot was packed, people lined up outside waiting to be seated. Luckily you can call ahead and reserve a spot then they give you a conformation code, super easy and simple. We were sat immediately. The first thing we noticed was how nice the staff was the were polite and listened to what we requested. We had got an amazing waitress, I wish I remembered her name. She had a nice smile and was quick to service our requested. I had a Jamaican cowboy margarita and it was delicious! The bread was worm and sweet. I had a 6 oz steak and my man had a 8 oz steak with ribs. Which was more than enough food but then we still got two side on top of that. It was enough food and good prices. Everything you expect a restaurant to be like IT was! Hats off to the managers, and the staff! read more

This has been the first time I have had to write a bad review. If we could get someone to double check out the order beforehand this review wouldn't have to be written. The order was shorted Tea Drinks and Dessert. We were looking forward to the tea and the Brownie with. Ice Cream. So you overcharged my account I would like to notify you that I will be calling soon. You better know what i'm talking about Mr. Manager! read more

It's horrible I went here the other day and they didn't seat me rite away they said 15 20 mins and I ended up waiting at least and hour or more food was horrible cold and I asked for a medium rare steak and the gave to me raw plus they the service was horrible overall and they charged me for something I didn't order and they were very rude never going back read more

Basically a notch up from Chili's. Nothing too special, but ok in a pinch and in my case it was. Bright spots: - Caesar salad was fresh with a decent dressing. - Warm rolls right when you sit down are nice, not great, but decent. - Baked potato was really good and nicely salted. Weak spots: - Ribs were bland, tasteless and dry. Fall off the bone, but without taste unfortunately which is pretty disappointing. read more

So I've had bad experiences at the Texas roadhouse on wilmot this one it could be better if the hostess girls had a better attitude I would love to give it five stars but based on their attitudes and knocks it down to three stars but therefore you can never go wrong with their food nor with their bread and I love the fact that you can get food to go that's a plus read more

Texas Roadhouse - Chicken... - Barbeque Near Me - Tucson, Arizona

Ordered food online and it took 2 hours for them to get it ready. It's Mother's Day so I was willing to just accept it but the food I received was so disappointing. Bacon and cheese fries were cold, mashed potatoes had no additions even though I ordered them loaded. Amount was very small. I requested utensils and none were provided. Very poor experience! I really want my money back! read more