The service was great and the food was wonderful. it was fresh and came out in reasonable timing. the vibes in there were wonderful and the cashier Yarelli was really kind and helpful. The store was also really clean. I will for sure be coming back soon. read more

Lunch deal alert. We came to The Habit Burger Grill for the $10 Gotta Habit Meal Deal, and honestly, it's a solid little combo. You get: 1/2 Santa Barbara Char 5 crispy chicken bites Regular drink Tempura green beans The Habit is known for fresh, cooked to order chargrilled burgers, sandwiches, salads, fries, shakes, and sides. That open flame flavor really makes a difference. The Santa Barbara Char was tasty, the chicken bites were crispy, and those tempura green beans are always a fun side. Great quick lunch when you want a little bit of everything. read more

I had a great first experience at Habit Burger! The Santa Barbara Char was super tasty, though the bun did get a little soggy toward the end. That said, their side game is elite--the tempura green beans are a must-try and the onion rings are actually crispy. 4/5 stars and I'm definitely going back for round two! read more

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I ordered charburger meal and they forget yo add my cheese Im very dissapointed.The service was slow read more

This location is always is always quick and clean. Kids love the food, tempura green beans are great.

Me and family had really good experiences in there, we received fresh food all the time. read more

The Habit Burger Grill - Burgers Near Me - Phoenix, Arizona

Was extremely disappointing. There was another customer that complain that their food was raw. Before me then I asked if I can get mine well done to the cashier and she say yes. I received my food and it was the complete opposite. RAW WILL NOT BE COMING HORRIBLE CUSTOMER SERVICE!! read more

The Habit Burger Grill - Burgers Near Me - Phoenix, Arizona

I place my order at 7:20pm and I don't get it until almost 8:00pm. This place was not busy and other people were getting their orders before mine. When I got my food my fries were soggy and cold. I unwrap my burger to find it's completely wrong. I asked for no onion, I'm allergic, yet they were there. The patty was also crumbling in my hands whilst holding it. It was too late to ask for another because I already drove off furious I had to wait 40 minutes in my car. I walked in at about 7:40 to see what was up. I was in there for about 7 minutes and was not helped. The employee gave me my food with no smile on his face. read more

Better than five guys, fresh burgers out there, it's way better more choices, people are very friendly, very clean, pretty busat times but thankfully I came here at a good time 1:24pm read more

The Habit Burger Grill - A double char burger - Burgers Near Me - Phoenix, Arizona

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Can't wait to go back! Food was awesome! Service was wonderful and it's located walking distance from my sister's house in Phoenix! Highly recommend! And it's cute inside! read more

Super amazing customer service. They made sure my order was correct and complete without any issues and took care of it with a huge smile and genuine kindness. I'm originally from Santa Barbara therefore store's commitment to above and beyond service add massive value to my life. Thank you. read more

My mom and I came here for the first time very pleasant experience loved the santa barb my personal favorite, good food and good service!

Double Char(No Cheese), Fried Tempura Green Beans(No Salt), Fries(No Salt). I love the two self-service kiosks for faster service! I love how they cook their burgers(medium rare to medium) which is so good. One of the best things here is their fried tempura green beans which you cannot find anywhere. It's good with ranch dressing. I've order from them in the past and they are very consistent with how they do things. One guy asked for cheese on his double char and the cooks made it after there was no cheese on his burger. I love the interior of The Habit. It's a great place for a cheap date without breaking bank! read more

The Habit Burger Grill - Double Char, Tempura Green Beans, French Fries - Burgers Near Me - Phoenix, Arizona

I went in and put my order electronically. Once I got home, the burgers were room temperature. I live 5 minutes away. We finished our meal of 2 charburgers, tempura green beans/fries combo & fries/onion ring combo. The buns did not taste fresh and a little dry, the meat was dry and flat, like they were pressed down to remove any liquid and overcooked. Was not impressed with the fries and onion rings but not terrible. The tempura green beans were awesome. My wife loved those. read more

I have only visited The Habit once before (this same location) and it was for a lunch with coworkers/boss. I don't recall being impressed but it's been a year or two and it's close to my current work so I decided to give them another try instead of visiting the other overpriced burger place across the way. Didn't disappoint! First, I'm a totally fry person and I loved the fries!!! Nice and crisp! Burger was good as well, it really hit the spot. Nice and cheesy, soft warm bun and not greasy! I'm a plain burger kinda girl and I only add mustard. I also got an order of the chicken bites and I didn't care for those at all. Really just tasted like frozen-nothing-special kinda chicken. Definitely skip those! Not even sauce could help them. I ordered my meal online and chose the curbside time specific pick up. Ordering was easy and they send txt alerts that let you know where your order is at. Was super easy to check in and let them know I was waiting outside. Wait was minimal for them to bring it out. Just an fyi: this location during lunch time is not really ideal, parking lot is a bit small and does fill up! And it's kinda hard to get out of lot, especially since I have to cross traffic cause I need to head east to get back to work. But they do provide accurate timely service so you can't have it all, lol! read more

The Habit Burger Grill - #1 Original Charburger - Burgers Near Me - Phoenix, Arizona

I come here regularly and I am honestly surprised by how fast these workers move ! Despite it being full during lunch they always greet and are polite when ordering at the register. Love the meal deals they have and the food here is always just sooo good. The store always seems to have such a lively atmosphere because of all the people talking read more

There was no menu at the drive thru, when I asked about it I was told I had to scan the QR code to down load the menu, I'm driving, my grandson had my phone, no was should I be forced to use my personal device to read a menu. The drive thru is supposed to be fast service and I'm sure this will slow things down as well, I didn't order, went down the street and got food elsewhere. read more

Update, they done left me on delivered when they reached out to me asking for my email. I have since been to the newer location off the 202 and baseline which provided a much more enjoyable experience. read more

The Habit Burger Grill - Burgers Near Me - Phoenix, Arizona

Food always so bomb. No complaints. Service at this location is alwaaaays good. Staff is kind and quiet. No extras just good service. Ambiance is great. Sit down don't have to worry about being too loud but don't have to whisper either lol a nice vibe read more

Habit Burger Grill 530 W McDowell Rd Phoenix, AZ 85003 September 27, 2022 Tuesday Drink: 5/5 Food: 5/5 Service: 3/5 Portion size: 4/5 Visit description: Came for dinner wanted to try 'Habit Burger Grill' for the first time and was overall not disappointed. Drink: 'Strawberry limeade' was very good taste fresh loved this drink will get this again next time! Food: I got the BBQ Bacon Burger and my wife got the original burger and we got our daughter the chicken tender kids meal was a very fresh meal. Service: Customer service wasn't great but I get it, can see it all over the workers face they hate it there were only 2 workers other than that the bathrooms were dirty I think due to short staff. read more

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Shitty service. I had a pick up order that I told 1 worker I was waiting on. She said it'll be 5 minutes. 15 minutes pass I look and there's no cooks on the grill so I ask again for my order and it had been waiting getting cold. This is the 3rd time this happened. Workers are miserable and are always on their phones! Clearly not giving a fuck. read more

First time at a habit burger and didn't know what to expect. Slightly elevated fast food, like the chipotle of burgers. Food was decent quality, fries and onion rings were fresh and crispy but no old oil taste and veggie burger tasted great, they were generous with the avocado. My partner got the bbq bacon burger and loved it. Whole restaurant was immaculate and food came quickly. Had a dinner feel. Side portions are huge, we could barely finish one. We don't eat fast food often, but when the craving hits this is where we will be! read more

Employees allowing people to walk around and try to sell you things while you try and eat lunch had multiple people coming up attempting to sell me candy and various other things while trying to eat my lunch. Shouldn't have to spend my lunch break being harassed to buy things after already paying for my lunch read more

The quality of the food at this location has dropped. Burgers are very undercooked, and the fries are often cold. I would avoid this place.

The girl who is a cashier had an attitude and looked annoyed because I was ordering for STUDENTS who don't speak English. 0 stars if you don't like your job simply get another one read more

We stopped by with 5 of our students to habit after a field trip. 2 of our students do not speak English therefore I translated for them. Mary the cashier rude when taking our orders but we just let it slide. When I received my food I realized that I did not receive my ranch that I ordered and went to ask Mary for one. She rolled her eyes at me and told me in A snarky tone "next time you need to tell me when you're ordering or I am going to charge you" i replied "it was on the receipt, you do not have to be rude" and she again very rudely said "okaaayyy" I have never experienced something like this. I asked another employee for the managers contact info before leaving and they guided me to fill out the survey on the bottom of the receipt which I did, they were helpful. I would not be returning to this location nor taking our students there anymore. They were shocked about this experience. Regardless if ranch wasn't ordered when ordering she does not need to speak to customers like that. read more

The Habit Burger Grill - Receipt of the proof that ranch was ordered. - Burgers Near Me - Phoenix, Arizona

Excellent location! Clean, friendly staff, attentive to new customers coming through door who do not use self-order kiosk. Excellent food, service, and experience at this location! read more

Great fresh food, friendly employees and a clean restaurant! What more can you ask for?

Food is already expensive and now they charge for ranch... are you serious? Okay so I'm not coming back. Thanks!

We ordered burgers and salads for an office lunch and were pleasantly surprised. The online ordering works really easy and you get text messages regarding your order's progress. There are three reserved spots to park close to the entrance and pick up your meal. As soon a the order was done, I got a text. The order was packaged well and the people were friendly. Back at the office, everyone loved their burger or salad. The quality is way better than fast food, but the price is comparable or just a little higher. My only issue was that the sandwiches were not marked, so we had to open them up to see whose was whose. Other than that, the experience was pretty good. read more

Little hidden gem west coast burger chain I found while visiting Scottsdale. Really liked that they have a veggie burger option and it was tasty , nice that you can choose you bun and customize toppings and add cheese if you like too. Very made to order and taste great! I got the veggie burger on ciabatta with all the toppings it was amazing an led their house made sauces are great! Also got a side order of onion rings which were also delicious! The inside was a nice coastal pier vibe and modern looking and the staff was friendly. Overall neat place and affordable! Check them out, quick and tasty! read more

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My boyfriend and i came to have lunch at the habit which I think is in a nice area in central Phoenix. We ordered through the self order machine which is honestly kinda nice because you don't feel rushed when ordering up front. My char burger was really good, i love the grilled onions that came on it. However, my boyfriend got a jalapeño burger they have out right now.. we couldn't tell if the accidentally gave us a different patty or if it was just kind of odd looking. The patty was very flat and didn't look like your typical burger patty. It also had very little toppings, which I know you can customize but the picture made it look like there was going to be a lot of flavor and things on it. We probably would not recommend getting the jalapeño burger, if you want something with a kick maybe get some peppers offered at the condiment bar. His onion rings were really good though! read more

Burger was yummy, quick service. Nice clean tables, atmosphere, I hope to return soon!

I don't know who told these genius's that a buzzer is efficient, personable, or hospitable. It is not. Especially not in 2021. I hate beepers. Think about the last time you even used that term. Have you EVER used that term? So antiquated. And, worse, it gives the folks working the line an open excuse for not expediting because they're relying on the beepers. Let me give you an example: knowing the buzzer was about to ring and my when it does I'd already be two minutes behind, so I approached the line BEFORE the beeper sounded: sure enough, sitting on the line were both my fries AND burger, 2 different locations on the line, both waiting...but for what? Beeper still not ringing. And the burger is not better 2 minutes later. A burger is not a steak, does NOT need to rest... Now, on what planet do the burger and fries get better as they sit there waiting for the buzzer to alert me? (Again, my buzzer had not yet rung and yet I'm seeing my order sitting there. !!!!!!!!!!!!!!!!!!!!!!!!!!!!wtf!!!!!!!!!!!!!!!!! Other thoughts: * only Mayo? No standard condiments on the burger? Maybe they could ask me about classic American standards, you know, like mustard and ketchup? The taste? Good. Not really good. Just good. So, throw in the the beeper stuff with a mediocre mayo burger...for $12+...sheesh. Last week I had a double cheeseburger delivered from Denny's, 3am. About the same price and a MUCH BETTER, LARGER burger. A double burger from Jack in the Box, also delivered, was about the same quality as The Habit. About half the price. Note: I have previously eaten their tuna sandwich and it is delicious. Doesn't need to be heat-hot like a burger. Bottom line is, I want to like The Habit more than I'm able. They aim high, I got 5 burger places better. Order the tuna. read more

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Whatever happened to good customer service? This place is terrible!! I ordered a teriyaki burger, got to my car checked my burger and they forgot the pineapple! I went back into the restaurant and they forgot to tell me that they ran out of pineapple!! Common courtesy would tell you to at least say something before the order is placed. They had the audacity to charge me anyway for a teriyaki burger and the worst thing I gave them a tip!! Biggest rip off and total DISHONESTY!! The most incompetent people work at this place and I will never go back to this place ever again!!! read more

The Habit is excellent and delicious if u want to be bad. The burger or chicken on grilled sourdough would be hard to beat! Their fries are good and they have fresh strawberry lemonade and different fresh juice drinks and teas. The Habit is also pretty good if u want to be good. I chose to go to the Habit when I need to eat out but do t want to go off the rails on my diet. They have a great garden salad that I typically add the sushi grade ahi tuna steak served medium to. It's very satisfying and I don't feel guilty walking out the door. Their Caesar salad is delish as well. There is always middle ground options like chicken breast on wheat bun. read more

The Habit Burger Grill - Garden salad with ahi - Burgers Near Me - Phoenix, Arizona

Love the lettuce wrapped burger. I won't bother with sides anymore. The fries are eh. These parm fries were on a pjcture at the register and came out nothing like the picture. Literally, just theor reg fries with a few strands of cheese on them. Don't bother. I also got tempura green beans...over cooked, maybe even frozen. Staff is nice. Place is clean. read more

The Habit Burger Grill - Garlic parm fries. 3.99 and it's just fries with cheese thrown at it. - Burgers Near Me - Phoenix, Arizona

First time in two years, had their double cheese burger, it was a rainy night , the burger was half pound with two slices of cheese . It had a charcoal grilled flavor , the burger seemed a little greasy but did not need any toppings it was tasty with a large amount of lettuce and tomatoes. The price was reasonable ,the same price as a big mac but much fresher , only drawback it took 15 minutes to get our food . read more

The Santa Cruz burger was very good. Nice crew there as well

Burgers are good. I even like the French fries. I have to take off at least half a star for disappointing onion rings. Excellent service and clean dining area. read more

The Habit Burger Grill - Burgers Near Me - Phoenix, Arizona

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