I came here for the first time and have got to say it was a pretty great experience! There is a parking garage and there is also street parking across the restaurant. The waiters were attentive with refilling our water and wine and serving the food. I got a rare steak that was made well. I was happy with the quality of food and service! read more

The Palm - Boston - Seafood Near Me - Boston, Massachusetts

Came here for an event, it was a great space and the service was incredible but the food was just alright. I loved the chicken meatballs, truly addicting. However after the first bite of the beef skewers, I didn't need another and apparently neither did anyone else because they remained untouched. They were just over cooked. I don't have a picture of the scallops wrapped in bacon but while they were good the scallops were quiet small. While I glad to join them for the event, I probably wont visit on my own. read more

The Palm - Boston - Beef skewers - Seafood Near Me - Boston, Massachusetts

Five star service from Stephanie. Came in for Easter lunch with friends and family with five kids. Food was great but the service was even better! The entire family had an amazing time! read more

I cannot for the life of my understand how this place stays open. It's never crowded, and the service and food is always terrible. Most recently, went with some clients for a quick lunch - the menu legit has a section called "power lunch" - and it took almost 3 hours. We were ready and waiting to order at every stage. Took 20 minutes to take our drink order (only 7 other tables in the whole restaurant). Took another 30 to bring our salads (soggy) and soups (cold). Took another 45 to get our food (several things were inedible). I'm understanding of staffing issues in both front and back of house but this is absurd. Do us all a favor and close so a better restaurant can move into this space. read more

My husband and I went to celebrate our 25th wedding anniversary. We expected a great dinner but it was anything but that. The food was definitely not worth the money. Our dinner was absolutely horrible. Clams casino were burnt and mushy. Steaks overdone. Mashed potatoes were literally like glue. Don't waste your hard earned money...you'll be sorely disappointed. read more

I've been to this place many time and will definitely return! I want to give a shout out to our wonderful server Kristen she over the top! The food like always delicious! read more

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The restaurant interior is beautiful. I had the most amazing server named Kevin. He made sure my new York strip 18oz steak was cooked to my liking by asking me to cut into and he made sure I had the best experience here. I would definitely recommend this establishment to everyone. Ps make sure you ask for Kevin read more

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We had a Sunday lunch as a family group of 7. We needed some love as we just left another nearby establishment after having a real bad experience with the brunch. We were "hangry".... The Palm delivered what we needed. Service was great, cocktails solid and food was very good with an exception of a seafood dish that was a bit too salty and needed a re-do. The manger Corey in an awesome jacket took an excellent care of the situation as well as our bill! And the awesome birthday carrot cake was on the house! Got job, guys! Will come again. read more

My friend had her wedding cocktail reception and dinner here, so disclaimer: my sentiments for The Palm are colored with love and delight at one of my besties celebrating their nuptials. At the cocktail hour, the bartenders took really good care of me by keeping my cosmos refilled and tart! When we sat down to dinner, I think the server realized that I appreciate pink things and he brought me rose instead of white wine (thanks, bro...I do indeed appreciate rose over a white during the summer months). The food was delicious - also, key lime pie for dessert, YASSSSS. The entire experience was wonderful, and it was a beautiful summer night. Thanks to The Palm and their staff for making it delicious and memorable! read more

Had a reservation for 4 for restaurant week, but ended up canceling due to The Palm changing up the prices after posting on the official Boston restaurant week website. Originally, 8 ounce filet was included then switched to 6 ounce with a $15 surcharge. It's the principle of the thing not the money, do you really need to nickel and dime people for extra 2 ounce? read more

The Palm - Boston - Updated - Seafood Near Me - Boston, Massachusetts

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Family ate here last night for Dine Out Boston. Menu posted online when we booked reservation (photo) indicated Dine Out dinner to include 8 oz filet, but printed menu given to us at the restaurant showed 6 oz filet standard with $15 upcharge for 8 oz. Classic bait and switch. Despite this, food was excellent, particularly filets and lobster gnocchi, and service was outstanding. read more

The Palm - Boston - Menu posted online at Dine Out Boston on 3/12/23 - Seafood Near Me - Boston, Massachusetts

We had dinner there last night and had not been there for a year. The casear salad did not have anchovies or parmesan cheese,only parmesan flavored crackers. The Kansas city steak for $78.00 was tough and not a good piece of meat. I would not recommend this to anyone it was on par -with Applebee's! If you want a great steak stick to the Capital Grill ! The Palm is at the bottom of the barrel really bad and very expensive ! Buyer beware!!! read more

Excellent steaks and perfect service. A wonderful, traditional Palm experience, per usual. A great place for a meal for a group.

Celebrate your special occasion at the Palm. Located in Boston's very scenic downtown Greenway, the views are exceptional. Known for their steaks and desserts, the Palm didn't disappoint. Our waitress, Stephanie, welcomed my party warmly and paid special attention to our dining experience the whole evening. She suggested a very good merlot wine to accompany our dining journey. As a party of 5, we celebrated our annual Thanksgiving evening in Boston with a batch of appetizers. Clams casino, calamari, crab cake, and thick sweetened bacon. All of it was excellent. The entrees were very well timed, sea bass, prime rib, veal linguini served promptly and cheerfully by Stephanie. I got the veal chop and it was exceptional. We ordered brussel sprouts, mushrooms, and onion strings to complement our dinner. Very tasty. Though we didn' t have much room left, we capped the dinner off with their famous carrot cake. Served to share, the portion was gargantuan. It exceed expectations. We had to opt out on the chocolate cake, it had equal billing, according to Stephanie. Give the Palm a try when you want some pampering for your urban Boston dining. Ask for Stephanie, she'll take good care you. read more

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Had dinner at The Palm last night. Got lucky with on street parking at a metered spot. Hostess assigned us to a booth by the windows overlooking the street and traffic but was entertaining. Juan our server was excellent, attentive and had nice personality. The atmosphere is cool with very high ceilings and lots of caricatures on the wall murals. I got the 16 oz ribeye and my wife got the 12 oz filet. Both were outstanding...cooked and seasoned to perfection! Sides were the 3 cheese potato's and creamed spinach. Spinach was good ...but the potato's were awesome and some of the best I have ever had. Creamy, cheesy goodness. I highly recommend them. It was a very nice dinner and only reason I didn't give 5 stars was that I let them know on the reservation it was a 60th birthday dinner and they had a hand written card on the table saying Happy Birthday...but made no real effort to make it special. A small piece of cake with a candle at the end would have gone a long way to making it a perfect meal...like they do at Capitol Grill and Del Frisco's. Hopefully they learn that sometimes doing the small extra little things ...makes it a 100% great experience. read more

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Christmas day reservations. First ones in restaurant. Was supposed to be a party of 6. Two were sick. Explained to Headwaiter. Was fitted a a very tight and tiny booth for 4. Two big guys in our party couldn't squeeze into booth. Requested another table. Was placed in small event room in back with NO sense of being in restaurant. Absolutely horrible. Mind you now up until I said our party number changed;we were probably going to be seated at a larger table (for party of 6). Service great food excellent. But will not go back. So much for special occasion dinner. It's pricey but for a Christmas gift to my family the food made made up for terrible table. read more

I ordered from The Palm tonight. Everything was excellent thru Grub hub. Great shrimp, asparagus (grilled and thrilled with the seasoning and the pencil type), and perfectly filling container of garlic mashed potatoes. 5 stars. 12/21/23. read more

Worst bar scene in Boston. This is like going back in time to a place where the employees are unhappy and rude and the food is awful.

I loved this place! The food was great. Predicable menu but done really well. The service was also amazing. The Palm was very clean and adhering to COVID safety protocols with distancing and offering hand sanitizer. The wine list had a lot of offer, and the ambiance was very relaxed. I would absolutely come back! read more

It was a very disappointing experience at the Palm in Boston! It was around lunch hours and the restaurant only had a few tables, but the hostess was no where to be found. We were standing there for quite some time. She then came to us without greetings even we said Hi to her, she seemed to dislike her job. Additionally, long wait for our food. It was a 2-hour long lunch for a set lunch menu. For this kind of restaurant, I would expect a more decent service. read more

Put in a large corporate lunch order. This is a picture of the $27 salad I ordered. Palm you should be embarrassed. The weakest salad I have ever seen. Time and time again the Palm in Boston disappoints the steak came with 4 slices of filet mignon. How this restaurant is even still in business is beyond me. Any chef that would let that leave kitchen in that condition should be fired!! read more

The Palm - Boston - Filet Steakhouse Wedge $27. WTF - Seafood Near Me - Boston, Massachusetts

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As with the original Palm in Manhattan, the Boston Palm at 1 International Pl. has cartoon pictures of celebrities and local regulars painted on their walls. With all of those high-powered regular diners, I'm sure they won't give a darn about a review from a family dining there from out of town, but I feel a responsibility to share this anyway. When you are eating at a steak house with high prices, it's natural to have high expectations. My family was on vacation in Boston and we decided to splurge at the Palm, which we had enjoyed several years before at the original Palm in Manhattan. Tonight was just a big disappointment. We split their Prime porterhouse for three. There were two issues with the steak. The first--I had not remembered this but there is a ritual at the Palm where the waiter carves the steak table-side. It's a cute idea but in practice, steak slices are sitting and getting cold on plates while the waiter struggles. There's a reason most steakhouses slice their porterhouse in the kitchen and then bring it out already sliced on a sizzling plate. The meat stays hotter and you can start eating right away without watching the painful exercise of the waiter trying to carve in front of a hungry table. Second, and more importantly -- the meat was very over-cooked. At 48 ounces, this was a big piece of meat, and the waiter cut through right to the bone and showed us a piece that looked kind of red when she started carving, but as she sliced it up, most of the meat was completely grey. It was way over-cooked. I should've sent it back but everyone was hungry and it's hard to send back a $120 piece of meat. Frankly, the waitress had a look on her face that suggested she KNEW it was overcooked and she should've said "would you like me to take this back." That would've been the respectable thing to do. Then - the manager on a drive-by asked "Is everything all right?" - but she did not look us in the eye or stay long enough to even hear our answer. She was going through the motions. If she actually cared about our answer, there's no way she could have come away with an impression that we were pleased with our food. Lastly, this might've been OK if everything else was really good but frankly, the rest of the sides were under-seasoned and mediocre, as were the deserts. If any family visiting Boston happens to read this--steer clear. It's a nice looking space with the same kitsch as the original but the quality of the food and experience was a big disappointment and they seemed oblivious to it. read more

Grnerally, I find the food here to be of excellent quality, but my Steak Salad yesterday was very disappointing. The meat was so tough it was inedible. My dog was the true winner here... she loved it! read more

One of my favorite Palm restaurants. Great spot (I generally stay at Intercontinental). Steaks and chicken parmigiana are always fantastic and the atomic horseradish with seafood is excellent. read more

the way that each individual course was presented and brought to the table, in sequence, was the perfect buildup and created a welcoming atmosphere. that's how you let the meal build, kid read more

Last week I had the pleasure of dining here, my food was delicious, and once the hostess saw my Rolex and fur coat I was seated immediately and far away from the peasant riff raft. My meal was scrumptious but I was rather bothered by some chanting by some unscrupulous looking fellows at the far end of the bar. One of them must have been named Brandon, as they kept chanting about him. It disturbed my meal, but I ended up having a few too many hot toddies so I began chanting, "lets go Brandon" too. read more

This place kind of reminded me of Burton's. Striking when you walk in, with high ceilings and pink marble pillar décor. We went because we had a gift card. Classy, but you can wear sneakers, offer to take your coat,etc. There was a panhandler outside where they seated us. :-(. It was weird being in faux-luxury with that view. C'est downtown dining. The host had a card wishing us a happy anniversary. Thoughtfully obsequious. No complaints, pretty good calamari app and decent Salmon. The Ahi tuna was good, liked the sauce. Husband said steak was just okay, side of spinach was bland. ( no salt) The carrot cake slice was killer for a decadent dessert ...I devoured it, am not usually a dessert person. Yummy key lime pie. Nice wine selection too. Go here to drink and eat dessert! Overall it was fine. Parking garage is only $14 on a Fri and restaurant is in same building, you take an elevator to lobby-so wear your heels. read more

Always loved the palm from their days in the prudential. New spot has much better ambiance and the food is still on top of its game. I still love the old spot better as it had a more welcoming feel as opposed to the new spot which is much more upscale. Still a top spot for steak and seafood in Boston read more

Ordered the 24oz bone rib eye, could not have been better. Calamari was pretty good. I can honestly say that this place has the greatest Creamy Au Gratin Potatoes in the galaxy. Oh my goodness, I can't begin to tell you how it tastes.  Service was excellent. Polite people read more

Saturday night at 7 PM and half empty was the first clue. Three off us easily secured a nice table on the window in this lovely restaurant. The walls are hand painted and one would have thought the staff would have been trained in the history of this interesting restaurant. A poorly mixed, basic martini was sent back and replaced with one that wasn't much better. Our 'new' waitress was pleasant but inattentive, and in no hurry to bring the replacement martini or a second glass of wine when the one glass went empty. There was a long wait for our one, lobster ravioli appetizer which was just ok and luke warm. The first basket of bread contained 6 small pieces of bread, butter and bread sticks. Curiously, the second basket contained a delicious array of breads. Three entrees, all steaks in the $65 range, arrived at once. The four accompanying side dishes were no where in sight nor was the second glass of wine or the waitress. We each cut into our steaks to find that all three were well done. Still the waitress was nowhere to be seen. We hailed down another server who sent the manager over. The manager did take the entrees away and apologized for the meals after a few attempts at trying to explain away the lack of side dishes, and a second glass of wine. And she did offer to bring new entrees. We refused and left politely. All in all a surprisingly miserable experience from this once great establishment. Hoping this was a one-off bad night, and perhaps the manager will take the necessary steps to train her staff in more than just serving half empty bread baskets. read more

I ordered the chicken parm, and it was the worst I've ever had!! For $40 that was a slap in the face! Place was beautiful, staff was great!!

This review is long overdue. My family and I visited the Palm on Sunday February 18th and it's safe to say it was the worst dining experience ever. We were bringing my son's new girlfriend out to dinner for the first time and were expecting a comfortable fine dining experience. Instead we were embarrassed and uncomfortable as the evening was ruined by the frigid conditions in the restaurant. It was a very cold night and initially we thought we just needed to get acclimated but after sitting there for a while we were so cold we had to put out coats back on. We also noticed the most of the other tables and those seated at the bar were also eating with their coats on. At this point we decided to bring the issue to the attention of the manager Brian, in the hopes that he could remedy the situation. His only response was "sorry" the heat was not working and had not been since he arrived at 2 pm. He further said it was unlikely that it would be fixed that night as the hvac company was not responding and even if they did get there and fixed it would take an hour and a half to come up. I questioned why they even opened and were continuing to seat people. Again his response was a mere sorry. The absence of a forewarning or any acknowledgement of the situation upon arrival, only to be seated in such unfavorable conditions, is outrageous .At this point we discussed leaving with the rest of the family but we were hungry and felt it was too awkward as we had already ordered and our cocktails and apps had arrived. We absolutely should have gotten up and walked out as this restaurant clearly does not care about the comfort of its patrons. In addition the service and food that night was subpar as well. Service was slow and menu items were out of stock but not relayed at ordering. Instead we were told when the rest of the food was delivered. The calamari and bolognese was bland at best. The staff did seemed unusually discombobulated which I assume is attributable to the frigid conditions in the restaurant. After we paid the bill I again told the manager how outrageous we felt it was for them to remain open with people freezing. Again Brian responded with a dismissive "sorry". The next day I reached out to the parent company Landry Restaurant Group to express our dissatisfaction and after a week got a call from the Palms general manager, Corey who apologized and agreed that the conditions that night were unacceptable. He acknowledged that the temperature in restaurant never got above 60 degrees. He said the hvac company was on site working on it which directly contradicted what the manager on duty that night told us. Clearly he was trying to make the situation seem more acceptable. Corey stated that they would compensate us to the maximum extent for the horrible experience. After a month I finally got an email from Landry Restaurant Group with a Palm gift card for $100. This is on a $650+ bill! That didn't even cover the tip. When I expressed my disbelief at the paltry compensation Corey was completely uninterested. This speaks volumes about the management of both the Palm & Landry. The lack of preparedness raises valid concerns about why the establishment chose to open its doors without ensuring a comfortable environment for its patrons.We have been a customer of the Palm as well as the other Landry establishments for many years and have been generally satisfied but this experience has definitely changed our opinion of the group. There are many other fine dining restaurants in Boston to patronize that actually care about their customers. read more

The space is gorgeous, but it was empty last night and that should have been a sign to look elsewhere. Service was slow. Shrimp Cocktail was $20 and came with an astonishing FOUR shrimp, which were not even that large. Caesar salad was OK, but the thing that really got to me was the Chicken Parm. Yes, it was good. The waitress asked me what I wanted for my side, linguini or penne, and I stated linguini. When we got the bill, we realized that it cost $12 extra for the side of linguini. This is deception 101 here. You can't ask what you want for a side without stating its an additional cost. Secondly, what the F kind of place serves chicken parm without a pasta side, especially when it is over $30??? I just don't get it. read more

Great restaurant for lunch with co-workers! The space is big so there a lot of tables that can accommodate for a wide size of parties. I ordered the ahi-tuna salad and was very happy with my choice. It was a large salad so perfect to fill me up for a meal. The other food looked good as well as the menu was very extensive and looked like there was something for everyone. Our waitress was friendly and the food came out relatively quickly. The high ceilings made the restaurant seem even bigger than it was. I loved all the decorations in the Palm - tropical yet very Boston inspired as well! read more

I came here for a book signing event, but since I got there early, I decided to pop in for lunch. It's clear to see that The Palm really invests its energy and resources into appeasing the business 9-5 crowd. It makes sense considering their location and the fact that their stretch of Atlantic Avenue is definitely a 9-5 crowd. Anyway. I got in around 1:00 and the place was hopping. Fortunately I found a spot at the bar with no problem. The hosts at the front were a little condescending since I definitely wasn't dressed as if I was going out to work. Regardless, I got seated at the bar and ordered the biggest glass of wine I could get as quickly as possible. I ordered the steak chopped salad. I asked for the steak to be cooked rare, and it was definitely more medium-rare than rare. However, it wasn't a dealbreaker for me and I could handle it. The steak was a little rough and more fatty than I would have liked. It cut soft and I could use a butterknife. So not terrible. The dressing was definitely more oil than garlic, but it was good and it complemented the salad. As the business crowd died down, the bartender and I shot the breeze while I finished off my second glass of wine. He said I could hang out there until the book signing started. Sweet! So as the book signing started, the staff made the process of getting seated really easy. There were no hiccups with getting receipts or lost reservations; everything was pre-processed and ready to go. We were seated and the staff began passing around appetizers. The only problem were people getting up and down to get drinks from the bar. But overall, it was a smooth process. The author, Andy Cohen, showed up on time, entertained us, and then we all lined up to receive our books and photos. How cool. The staff were definitely running on a tight timeline so we did feel a little hustled. Our favorite bartender kept the drinks coming. I'd be willing to come back and either have lunch with friends or an early dinner. As we were leaving at 6:30 on a Friday night, there was practically NO ONE in the dining room. For a reputable steakhouse like the Palm, it was rather sad. read more

The Palm - Boston - Chop salad! - Seafood Near Me - Boston, Massachusetts

So I have been here a few times now, it is located in my building so imagine I will be here quite often. First off, it is a huge improvement over the original. As I said to one of my colleagues for a client/business lunch recommendation it is perfect (they even have free wifi) but for a civilian looking for a great place to eat, I'm not sure. First off from an architectural perspective it is gorgeous, but things like their tiny bar for such a large space can't help but bottleneck service and eliminate the idea of sitting at the bar. The outdoor patio is really nice, great views of the Greenway and people watching. The food here is pricey, I believe the priciest steak house for dinner in town but their Power Lunch is pretty reasonable. For around $25 you get a 3 course meal. I went with the Caesar Salad - Just how you would want a great salad to be. Plenty of crouton and smothered in dressing. Filet (Oscar style) - 2 4oz filets came topped with what they call Oscar sauce. It was good, perfectly cooked actually. But as far as steaks go I've had more flavorful ones at their competitors Cheese Cake - This raspberry cheesecake was the highlight of the lunch. It was perfect, really. Maybe the best cheesecake ever. Chicken Avocado Sandwich - While the chicken was delicious I think it was a mismatch for the sandwich. It is carved roasted chicken which is impossible to eat without half of it falling out. All of the individual parts were good but together I'll pass. Lobster Bisque - Really well presented dish. Lobster in a bowl, the soup is then poured over it in front of you. It was good but slightly spicy. Final verdict: I'll come back for lunch anytime, dinner probably not. read more

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I ordered crab cakes for dinner. I thought the quality and amount was there. I was disappointed with the flavor I must say. My husband got a bone in ribeye and loved it. He thought it was flavorful and presented at the right temperature. We shared calamari before dinner, sadly that was rather boring. It had the right amount of crunchiness however lacked spice/seasoning. I can say it was fresh to say the least. We each had two drinks (2 margaritas & 2 heinekens). We don't mind spending extra on great food but thought that the Palms is not a place we love like the Capital Grille. Service: Considering we did not have reservations, two employees in the front seemed rather too busy and eventually seated us. We stood there for about 3-4 minutes watching them inputting info into comp & answer the phone. They seated us finally and presented one (1) menu because they ran out of menus. We looked around and saw that it was standard for a Sat evening. We sat patiently for another 10 minutes before a sweet older lady brought us water while we wait for our waiter. The waiter did finally come to take our order and he was fine. The service was ok after all. read more

The Palm - Boston - Try the ribeye and asparagus - Seafood Near Me - Boston, Massachusetts

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Loved the place so gorgeous, and the food activities tasted good, so did the red wine.

We loved the Palm at Copley...checking out the new place. The bar is way to small and not intimate as the old one used to be. Dining room is big and beautiful but the private rooms seem to lack the style and fabric of a special place. Look like big cubicles. Sorry. Busy busy busy with the finance district locale....bartenders had no personality or style except one young lady who was top notch. Loved the outside dining area. We used to coem and eat at the bar and enjoy the vibe - not sure this is that kind of place. Wil give it a try for dinner and post an update.... read more

This review seems to be pretty tricky to write..let me start off... I came here to celebrate my birthday with my bf. Last minute while walking to the seats I decided I wanted to sit at a booth near the windows, i dont know if this made the evening more stressful for a particular waiter or whatnot..but who knows... Our waiter George came by, he's a talker...lots of talk. Action, not so sure..he's probably not very good at wines.. so he should not pretend he is. Anyways, he told me he was going to make my drink, like he would, it would be a surprise. I got my drink it's pretty good, fruits, lots of alcohol that's cool. But he never brought water to the table....service took a long time, i don't know where he went.. but you know he came back and apologized... we ordered the ahi tuna, beef carpaccio--all tasted good. We couldn't decide on a soup, so he let us try both types they had, the lobster bisque had a generous amount of lobster but spicy..and the mushroom soup was really good so we went with that. For side we got the brussel sprouts which i recommend you to never get..they were SOOOO bitter...yuck. The hash browns were very...thick and not hash brown like, more like roasted potatoes so you should skip that as well. We ordered a filet to share....the outside was very charred for a medium rare. I believe the inside was fine. He never really asked if i liked my food or not... no management walked around to see if i liked it... something that i see at a lot of places. AT this point, i was very let down, i worked with many past concierges, and in the service industry so i wasn't very happy especially because it's my bday! I just wasn't feeling the food and it didn't seem anyone was going to do anything about it..it's like where is the SERVICE in this place?! I heard soo much good things and how it used to be the best steak house when it was back in it's back bay location... That's why i'm here splurging, trying to celebrate.. In the end, the server comped us a dessert after we ordered the creme brulee which was really lemony..he gave use the flourless cake that my bf really wanted but i didn't want..and the management took off the steak and 2 apps which i thought was very nice. I really do appreciate the gesture, but you know, i'm really just looking for a good dinner..good service. So I do give them props for trying to fix things at the end. read more