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    Western States Home Services

    3.1 (103 reviews)
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    This is the 25 lbs refrigerant that the starting costs was $1440 and l paid $1000 only used 12 lbs & they kept the rest.

    I am not happy at all with the service that I have been receiving from Western State Home services for the past few years. My AC had been making lots of noise which that was my every house call complaint. They would tell me my AC was working good which it was, but just very loud that the neighbors didn't like It, till finally the compressor gave out & all along, Western State knew why that noise was happening. They just wanted the compressor to totally go out and it did. I have warranty that covered it & paid for extended warranty which was A LOT. It was only parts& it did not cover the Freon. They were charging me $1440 for only 12 pounds of Freon . I complained to the supervisor Tyler I complained to the service guy Roy and they only took off $144 and I still HAD to go through them because of my warranty. They sent a co-worker Corey to fix my compressor. I told Corey I wanted to speak to Tyler and Roy. Corey even heard me call the office twice to speak to Tyler and they would tell me he's out the field and still didn't return my calls. Corey and I knew that neither of the two guys wanted to talk to me. l still had my AC fixed I had no choice, I was without AC for four days the day before fixing my AC they lent me a small portable tAC hat they had to go out and buy, Becuz the company did not own a portable AC to lend me for the last four days that I didn't have AC. Stacy the receptionist text me did not call me to saying they wanted me to give the portable AC to Corey when he was done with the job or else they would call the police on me. Because, I didn't want to surrender the AC to Corey. I didn't even want the AC all I Wanted is to talk to Tyler or Roy cause the price was so outrageous for the little bit of Freon that my AC needed. I would've wanted the police to have come over so they can see what's going on. They only spent $89 for the portable AC. At the end of the day l paid them more to have my AC to get fixed. I have another three years of warranty with them and l will start doing a lot of homework before ever referring people to Western State for a house call because as a woman I feel I was ripped off, and I should've taken it higher or called KGUN 9 to at least have someone on my side. As for now, I will continue to be cautious in anything that I buy or have service on. Sincerely Norma V

    The crane did not interfere with the traffic and transfer was a very smooth transition with both the old and new.

    Matthew and Hector did the service install for my new AC unit. Matthew was great at communication in his arrival time as well as with a summary of the process to what we were doing. Once completed, the guys came in and undated the thermostat, clearing the old of information and transferring the program data, confirming all the vent pressures and temperature. They were very willing to answer any questions, very friendly and professional they are a great team to work with. The whole process was smooth and executed in the timeline stated. if you are looking for a fantastic company that listens to you and gives you options for your AC and plumbing needs this is the best I have found! 4 years of service and counting.

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    2 years ago

    Friendly, courteous, explains as he works and checks equipment. Thorough, respectful of your property,

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    11 years ago

    WSHS has been there everytime we have had a summer emergency. The techs are always frendly and well educated. I am glad I found them.

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    Page 2 of 3

    Ask the Community - Western States Home Services

    Review Highlights - Western States Home Services

    thr general manager Tony saying he was going let me know how long it would be before soomeone could come out.

    Mentioned in 11 reviews

    Read more highlights

    Lawson Family Plumbing

    Lawson Family Plumbing

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    Justin from Lawson Family Plumbing did an absolutely phenomenal job installing my new tankless…read morewater heater. From the very beginning, his communication was outstanding. He kept me updated on his ETA, asked proactive questions about nearby electrical outlets to ensure a smooth install, and clearly explained every step of the process. When we ran into a structural constraint with the T&P line running horizontally, Justin quickly devised a smart solution to adjust the placement, raise the hot and cold lines, and properly route the PEX piping. What truly sets Justin apart is his dedication and flexibility. We had to coordinate the installation around a roofer's schedule, and Justin went above and beyond by offering to come in on his scheduled days off just to make sure the project got done on time and seamlessly integrated with the other work. It is rare to find a contractor who is this knowledgeable, accommodating, and communicative. If you need plumbing work done, I highly recommend Lawson Family Plumbing--and be sure to ask for Justin!

    I want to give a huge shoutout to Benjamin! We had a leak that had been evaluated by three other…read morecompanies, and none of them were able to properly identify the source. Benjamin went above and beyond to track it down and solve the problem. Throughout the process, he communicated with us exceptionally well, which made a very stressful situation much easier to navigate. On top of finding the leak, he also noticed an issue with our AC in the attic and helped us identify the source of that problem as well. I can't say enough about Benjamin's professionalism, attention to detail, and genuine dedication to helping us. He truly went above and beyond in every way, and we're incredibly grateful for his hard work and expertise. I would highly recommend him to anyone who needs an honest, knowledgeable, and thorough technician.

    Pink Plumbing & Sewer

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    4.9
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    We've been using Pink Plumbing & Sewer for more than six years, across two different homes, and…read morethey continue to exceed our expectations every time. What sets them apart is their professionalism, attention to detail, and commitment to customer education. Rather than simply fixing the issue and moving on, they always take the time to explain what they're doing, answer our questions, and provide helpful recommendations for extending the life of our plumbing systems and fixtures. Most recently, Lou and Anthony spent an entire day at our home tackling a long list of plumbing projects. Their work was thorough, efficient, and completed to a very high standard. Despite the large scope of the job, everything was finished in a timely manner, looked great, and functioned perfectly. Just as importantly, they treated our home with respect. Before leaving, they made sure everything was clean and tidy, leaving no trace of the extensive work they had completed throughout the day. It's rare to find a company that consistently delivers this level of service year after year. We highly recommend them and are grateful to have a plumbing team we can trust whenever the need arises.

    They were wonderful. Their prices are elevated because they do such a wonderful job and offer a…read morehigher warranty than other plumbers. They are respectful and prompt. It was easy to schedule the appointment and I could text for details. I highly recommend them for sewage problems with a septic tank because they actually know what they're doing!!! they even give back to the community.

    Western States Home Services - hvac - Updated August 2026

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