DO NOT USE THEM. A technician came out to look at my broken AC and told me I would have to replace the whole thing, which would be anywhere between $10,000 and $20,000 (or more). He talked me into a membership to save some money, which I accepted because I was so stressed about the idea of having to spend that much. Thankfully I had a different company come out and look at it and there was just a part that needed to be replaced, which he did in an hour. My AC is now fixed. The technician from the other company also asked who had been out there because it "looked like someone had sabotaged it;" that there were wires moved around in ways that he never sees. He said everything upstairs, where the technician from A-TEMP did not go, was totally fine. I hadn't told him anything about the other technician. This company is sketchy. Go elsewhere. read more

A $200 job for $444..... Great! My gas furnace stopped working so I called around and found A-Temp. I've seen their name around town and they told me they worked Saturdays for no extra charge. Tony was sent out and seemed very competent and was on time with good advance communication. After about 10 minutes Tony found the problem and it was an ignitor switch. He said it would be $275 for the part and that was after $169 service call for a total of $444. I thought the part was expensive for what it was but not knowing much about gas furnaces I authorized the repair knowing I would also be charged $169 no matter what. I promptly looked up the price of an ignitor switch for my furnace and the average repair costs to have this problem fixed by a professional. To my unhappy surprise I found that the ignitor switch retailed for $24 (Amazon) and the total costs for having someone to replace it ranged from $100 to $275. Tony got very defensive when I brought this up to him. I was taken advantage of for this overpriced 1/2 hour repair, if that. I can't afford to throw my money away. I understand mark up and profit but if this is their business model I will never recommend this company because I think they take full advantage of unknowing customers. I suspect they hope their customers are so ignorant that they won't notice they are being overcharged. (I hate to say that I was) If A-Temp was smart they could see my gas furnace was 21 years old (like everyone else in my neighborhood) and it was matter of time that I will need to replace it. But immediate greed and company culture overruled sound ethical smart business practices, in my opinion. Oh, the part has 2 mounting screws and a plug to remove and replace. A 10 minute job with a $24 part. Don't invite these people in your home and throw your money away. I'm sure there are more ethical HVAC repair companies out there. Duralight Furnace Ignitor Direct Replacement For Rheem Ruud Weatherking OEM Part 62-22868-93 Brand: DURALIGHT 4.7 out of 5 stars 1,712 ratings Amazon'sChoicefor "furnace ignitor" Price: $23.95$23.95 One-Day & FREE Returns · Duralight Two Year Replacement Warranty · Made In USA · Exact Fit with No Adapters or Wiring Changes Required · Direct Replacement Part For Most Rheem, Ruud, & Weatherking Furnaces With Hot Surface Ignitors - Will Not Fit "Drum" Heat Exchanger Type Furnaces · Replaces Part Numbers 62-22441-01, 62-22548-01, 62-22868-01, 62-22868-02, 62-22868-82, 62-22868-92, 62-22868-93S, 62-22869-01, 62-23460-01, and 8553-5514 read more

A-TEMP Heating, Cooling, and Electrical - This is the $24.00 part that they charged me $275.00 for. - Heating & Air Conditioning/HVAC Near Me - Clackamas, Oregon

A Temp is about as good as it gets! I scheduled to have them do some electrical work at my house...install a fan, put in some canister lights and install a Chandelier. My experience began with Kia. She is friendly, professional and very efficient. Then Justin came out to do the work and again, friendly, professional and very efficient. I highly recommend A Temp for any of your electrical needs and I suspect you will be in good hands for any HVAC work as well. Don't even mess around with other contractors. This company is the best!! read more

After coming to our home for an estimate, I called back to try to schedule the work. I called the office three times in two days and left messages each time, with the assurance that I would receive a call back. I never did. I called a 4th time, finally reaching the tech. I asked him what to expect on the visit, and he said- measurements, photos and paperwork. I explained that it was an insurance claim and that either I would pay them or my insurance company would. No mention of any money, down payment or deposit was mentioned by him or the manager, when I called to schedule his visit. After he arrived and did the measurements, etc..and again went over the initial estimate, I asked him how long I had to pay it. He said 15 days, which was acceptable, since my insurance company was prepared to deposit the money to me immediately. I then asked him when he would start. At that time, I was told that 1/2 the money, $1,700 was required BEFORE an appointment could be made. Now, at no time during my initial estimate, calls to the scheduling manager x2, or the installers call to me or prior to him going through our home was I informed of this. This amount is OUTRAGEOUS. I told him so. His reply, they have been burned by making appointments without money. I can understand a deposit, but $1,700?? Who has that amount, right on the spot? And who would agree to that being paid up front? This company is unreliable in that I had to constantly chase them for business and then they wanted to gouge my wallet. My advice- contact another company- any company, which we did, hey no down payment or deposit required, and I got immediate response. read more

Best company I've experienced doing business with on the west coast. Their attention to detail and customer service is of the hook. From the time they answer the phone to time they leave your home, nothing but pure professionalism. Thanks A-Temp for being there. read more

Update 5/25/2018: I haven't received a call so I called A-Temp today. This time I got a different woman on the phone. I explained to her that no one has come out to take a look at the unit. Again, she sounded surprised. I'm questioning what kind of records they keep if they can't keep track of techs and house calls. She put me on hold to talk to the other woman. When she came back she said that she could have a tech come by on Saturday between 5 - 7pm. This is the same situation that happened last week. I asked her to please confirm with the tech to ensure that they are actually going to come out - we don't want to be hanging around the house waiting for no reason on a Saturday night. When we had our AC unit installed (in February) we also wanted to get a quote on some electrical work we needed done. The electrician came during the install day, took a look at the job, said they would give us a call with a quote. The electrician said it would be pretty simple to do. A few weeks went by and we hadn't received any calls. My husband called the electrician who said that they would follow up in a few days with a quote once he priced materials out. I asked the woman on the phone today if there were any updates on the electrical quote. She said that there was a note in the account from the electrician explaining that he "doesn't do that type of work". This ENTIRE time we had been waiting on a quote from the electrician! I explained to her that this is completely contradictory to what he told us previously and he never said that he couldn't do the job. Update 5/22/2018: I received a call from A-Temp. The woman on the phone asked me if anyone had come by to take a look at the unit the week before. My husband and I waited around all night but no one ever came. She was surprised - it sounds like she had no idea. She offered to have a tech out on Thursday 5/24 between 4 - 6pm. That time didn't work for us. I explained to her that this was an ongoing issue for over a week. They have not lived up to their customer service guarantee. This has been such a frustrating situation over a simple fix to the seal. She said she would call us back later this week to set up a time to come look at it. Update 5/16/2018: Updating my review because of the customer service issues. The techs that installed it were wonderful. We're just having issues now with A-Temp in general. On Monday we noticed that the seal had separated from the ceiling of the vent they installed. My husband called only to be told by the person answering the phones that "they couldn't help" and would have another person call us back. They never called. My husband called today and they said they would send someone out in the evening. It's 7:30pm and no one has been by. We're frustrated because this is just a simple fix. When we chose A-Temp it was because of their customer service guarantee. They are definitely not living up to expectations. Update 8/15/2018: They still haven't come to fix the unit. read more

Extremely expensive. 149 for someone to come out and figure the problem with my air conditioner--fine. I wish my tech would have consulted on the final price before conducting the rest of the service. Surprised me with a bill for a total of 388 for the actual fix which was replacing a single wire. Should have shopped around more. Maybe this price is standard but don't appreciate being surprised with a bill that is $239 more than what I was expecting. Tried to sell me a "membership" that was very clearly a rip off as well. That said my air con works now... just felt blindsided. read more

I called A-TEMP to service our furnace/air-conditioner since they were the last company who serviced the furnace in our newly purchased home. We were having a problem with the thermostat and they sent out Tony. He said there was nothing wrong with the thermostat but he cleaned the burner of the furnace/air-conditioner and changed the filter with a filter with one that was left from the previous owner. I just went out to change the filter since we have been using the air conditioner quite a bit in the last several weeks. There was no filter in the furnace. read more

I have been using A-Temp for several years and thought they were a replicable company. I was frustrated because every year when they scheduled my maintenance I would tell them I needed a special air filter for my furnace, yet they would come out to service without it and then want to charge me to bring it out in 2-3 weeks after they ordered it. I am over 90 years old and trusted them, this year my daughter called another company. When they arrived I was informed that the air purification system that I have on my furnace because of my allergies was never plugged in last year after the filter was replaced. I have been coughing for 9 months, as soon as the new filter was installed and plugged in the coughing stopped. There were other issues with the furnace that had never been brought to my attention. The new company had to replace the burners because they had not been cleaned in years. I called to complain about last years service, was told I would receive a refund for the service call, it has been 3 weeks and I have yet to receive a check. read more

My 85 yr old Mother needed her HVAC system serviced. It was not blowing out air. She called several companies and not one of them even called her back. Her friend recommended A-Temp. She called them and they returned her call the same day and came out 2 days later. I live in another state, which makes it hard when something like this happens. Her tech, Bill was right on time and quickly diagnosed the problem. She said he was very nice, professional and knowledgeable. She would definitely recommend this company. read more

Needed an HVAC service as part of my home sale. A-Temp was quick to respond, very professional and had great communication. Shane was awesome, COVID compliant, professional/friendly and did a great job of explaining everything they tested/performed. Highly recommend A-Temp! read more

I called A-temp because my 1970 era gas furnace wasn't working. The repair man checked it out and claimed that it had a bad circuit board and that that board was not available to his company. He recommended that I replace the furnace with a new system with a range of $6,000 to $12,000. I asked if they could order the board and he said they couldn't reliably guarantee it. So, I ordered the circuit board and installed it. Unfortunately, it was not the circuit board that was causing the problem. I was very unhappy that 1, he could not repair old furnaces, and 2. misdiagnosed and charged for the misdiagnosing. If you need repair on an old furnace, I suggest you look elsewhere. read more

In June 2017, my A/C unit was not cooling the house to my level of comfort. I called A-Temp and explained the situation. The woman said it sounded like my A/C unit just needed to be serviced. The soonest they could schedule me was July 29th (6 weeks out) between 4-6pm. At 4:33 pm on July 29th, I received a phone call that the Technician was not coming out as he had a medical emergency. I called them back to reschedule emphasizing that I could not wait another 6 weeks as the weather was forecasted to be in the 100's this week. They scheduled a Technician to come out Tuesday, August 2nd between 12 - 2pm. On Monday, August 1st, I received another call asking if a Technician could come out between 11a - 1pm. I said okay. On Tuesday, August 2nd, my fiancé received another call asking if a Technician could come out between 1 - 3pm instead because the other Technician had a medial issue come up (I'm 2 for 2 on Technicians not meeting their appointments with medical issues arising at the last minute). At this point, I became frustrated at all the rescheduling from A-Temps as this required us to reschedule our work schedules multiple times for an original appointment that was supposed to be on a Saturday (which we already scheduled ourselves available to be home). A-Temps did not send out a Technician to service our A/C unit, but to repair the unit. The visit ended up costing us $627 instead of $99 (due to 4lbs. of coolant at $132/lb.). AND my A/C unit is still not serviced. I will have to schedule another appointment for another $118 to have a technician come out to actually service the unit. In my experience, A-Temps is not reliable company. There are several others to choose from. read more

We had our electric breaker panel replaced and increased to 150 amp service. They were expensive but went with them as everyone in town was busy. I noticed that they did not get a permit that is required for this type of work. After several attempts to get them to pull a permit which took several calls over several weeks they finally pulled a permit. After several weeks wirh no inspection I called and was told that the electrical work was inspected, I thought that this was wrong as the inspector would have to gain access to my home to inspect. After two months I had my new ac electrical inspection and was told by the electrical inspector that my electrical panel needed to be inspected. I told him that I was assured by A-Temp that it had been inspected which after a call to his office he said no one had called from A-Temp to have it inspected yet. All this is very frustrating and all I get fro A-Temp is excuses. Please be careful when dealing with this company they either don't know what they are doing are they don't care if you paid in full the day of installation. They are very dishonest in their representation of what they tell you! read more

They recommend repairs that are not needed. They were going to charge me 350 for a sump pump that costs only 42 online. I hate to do this but people need to be warned. read more

Have used A-Temp in the past and been very happy with their service and professionalism. We had an issue with a recent service call and expressed our concerns to the company. They responded quickly and fixed the situation at no cost to us. They wanted to ensure our 100% satisfaction. They could not have been more accomodating. I would definitely utilize their services again and would highly recommend them. read more

I hadn't posted a review yet in hopes that they'd take care of the issue. Nope. 2 stars, and only for the courtesy and professionalism of the installers. No problems with them, other than the promise of paperwork returned within 2 weeks so I could get my inspection. After 4 weeks I called and was told it's really 6-8 weeks but they'd get it out tomorrow because my basement ceiling was still open, waiting for the inspection. Nope. Called again at 6 weeks and was told 6-8 weeks. It's now 10 weeks and no paperwork. Get promises in writing. read more

Had A-Temp come out to do another bid on installing AC for my house. The gentleman asked a few questions after remembering he had come out before, then verbally quoted me a thousand more than last time. He pressured to get me to buy on the spot, but I told him I was collecting bids to make an informed decision. He said he would email it over, never did. Bids are standard practice for making good decisions, not the most professional experience. Now they aren't being considered as I don't have a bid/quote to compare against the competition. read more

We scheduled an appointment with A-Temp to get our Air Conditioning unit serviced. It then reached 96 degrees here on the evening before our appointment and by this time, our A/C stopped working. A-Temp then called, cancelled and said they couldn't be here for another week because they had given our slot to someone else. We took our business elsewhere and encourage others to do so as well. read more

My wife contacted A-Temp for a problem we had with our furnace. We gave detailed description of the problem and we were told that it would be $99 to come out plus parts. Upon arrival the Tech looked at the furnace and determined the problem. The Tech then went into salesman mode and confused my wife with offers for a maintenance plan for $16 a month that would allow us to have 20% off the work and a service for free next year. Of course the Tech did not have the part to fix the furnace with him, he said that would take a couple days to get so could not fix the issue. My wife was told that it would be the service call of $99 plus approx $250 for the part and installation and another $127 plus $35 per pound of Freon after the first pound. this did not include cleaning or any other maintenance service. That's right at $475 to replace a part I found for $18 with 15 seconds and a google search. Now granted, that's a cheap off brand replacement. The good quality one that I bought in town today was right at $50 and it took me 12 min to install, That includes making a glass of iced tea and wiping down my screwdriver after I was done. My kids Disney trip fund is $99 lighter, Maybe there is a $16 a month plan for splash mountain we can buy into. Please let my $99 mistake educate you to range out a bit when looking for H.V.A.C. service. Its funny that their invoice shows that they have a 100% service guarantee or they will make it right. I'm about 7% satisfied. $99 to confirm what I knew. Yeah I think 7% is about right. So, In conclusion, If you don't really need your furnace/ac working today, and you have a mattress full of $100 bills you have no other use for, or you just like to hear the latest pyramid scheme for H.V.A.C then I can recommend A-Temp. If your like the rest of us that are expecting value for your dollar I would have to tell you to try someone else for your H.V.A.C. needs. My wife was impressed by the initial contact and the comments of A-Temp being a family owned business, We didn't realize it was the Corleone Family. read more

My little family is really feeling the strain of the high cost of living. Mortgage, lack of employment, health care costs, fuel, utilities, etc. My wife and I are working diligently to try and live more frugally, but also to reduce our waste and footprint. In addition to installing new insulation, having our central heating unit serviced was on the 'to do' list. I happened to receive a letter in the mail from A-Temp that provided me with a 25% discount off of the normal service cost as well as an honest explanation of the importance in keeping your heating and cooling system serviced. I wasted no time in calling them to make an appointment. Being that it was October and the weather had just turned chilly, they were booked solid through mid-November. We went ahead and scheduled the appointment for duct cleaning and a heater service. The day before the appointment, the scheduler called to confirm that they would be arriving the following day and provided me with the time frame (this is always a big winner in my book). The day arrived and the technician called to check in within the time frame to inform me that he was running about 45 minutes behind (again, this was completely acceptable and appreciated, communication is a HUGE component when it comes to quality customer service). The technician (Josh) arrived when he said he would. We looked at all of my heat vents and registers. After some investigation, Josh was very honest with me and gave me all of the options I had available for cleaning. It turned out that nearly all of our vents were too small to get the cleaning device into and the cost for cleaning what was big enough seemed to not be very smart. He gave me some stellar advice on how to keep things cleaned up as best as I can as the homeowner and he went to work on servicing the heater. After he was finished, he gave me more tips on reducing the dust in our house, he provided an affordable filter replacement, and explained everything to me clearly. I will be doing repeat business with A-Temp because of their customer service and their employees. read more

A-Temp came highly recommended from a friend who is a contractor. We trust her opinion, and all the more now. A-Temp was really quick to respond to our contact, very courteous, and extremely efficient in cleaning our (8) vents. The guy they sent out also figured out there was a short in the thermostat and told my partner how to fix it so we wouldn't have to spend more money. Our price? Only $285.00, an excellent price (esp. compared to Anctil who quoted us $395.00). They're knowledgeable, efficient, and affordable! I highly recommend A-Temp! read more

I phoned this company and informed them that I already had my electrical components and that my job was a small one. I also requested that they send me someone who could install the brand LAGRAND as it can be a bit tricky I've been told. They sent me a gentleman who knew nothing about the product and did nothing but complain and took a huge amount of time just reading directions. He was in my home for a little over an hour and was able to install just one light switch and charged me $235 and said he had another job and left me an astronomical bid to come back at another time to do the rest. I became apparent that he had no wish to do this job and was in over his head. I had the entire job done in a little over an hour the next day by another company who changed less than half the bid of A TEMP. NEVER AGAIN! read more

Quick to respond to my email inquiry, but terrible email etiquette. They asked a bunch of invasive questions, including how I would be paying for the system that I wanted them to come bid. I replied, and asked a 2nd time when I could schedule an appraisal. They replied the 2nd time asking me to apply for credit again and asking for my address when they still hadn't answered my first question: When are you available for a quote? Not interested in getting a quote from them now! read more

1 out of the 3 service technicians they sent over I found to be honest and up front. Service call on my heat pump, they were told refrigerant needed to be checked. A temp technician came to do service, said everything looks great. Asked if they checked refrigerant....nope, I don't do that was the response, we have to send another tech. Said if I needed it checked, your heat pump most likely will need to be replaced. BS. Quoted me over $1,300.00 for a leak test and recharge. $49 per # for 410a. BTW, never checked to see if I had a warranty. Guess what, 10 year warranty still applies. Installing tech that but in the heat pump will drive 2 hours each way (paid), do the work on the day I request, and fix the issue for around $800.00. That is how much you overpay for A Temp. Never will call them again. read more

I received a free tune up card from a friend. They were very prompt in coming out, squeezing me into my time frame. I was worried they would rush the service as it was getting late into the day, they did not. The tech took the time to explain and SHOW me the problems. He also gave some tricks and tips for maintenance, cleaning my filters. As a salesperson by trade, I am tuned into this lingo but did not hear anything to send up red flags that he was trying to sell me a new system. read more

We hired A-Temp to install a new furnace and AC. They were very helpful and knowledgeable, even helped us get financing. They quickly installed everything and everything went very smoothly. If you need a furnace I would recommend A-Temp! read more

Our gas furnace and A/C had conked out at 16 years old and it was time to get a new one anyway so we tried A-Temp. After negotiation with one of their representatives that was thorough and gave us plenty of options plus ways to pay through plans, they sent out Wiley and Mike who were truly excellent in their work and got both installed in under a day and a half. Very polite and professional to a tee, they walked me through how to use the new thermostat and answered any questions I had. I would recommend this company to anyone who has needs with regards to the furnace or A/C. MH read more

Prepare to be penalized. If you don't buy into the maintenance program you will get a hard-sell sales customer service approach. Our furnace installed only a year and a half ago is having issues. Their customer service response is we can charge you this, or we can charge you that, or we can charge you all these other things, rather than 'we're really sorry you're having trouble with the furnace we installed for you, we'd like to have someone come take a look at it right away.' How hard is that? Customer service versus hard-sell support systems don't earn lifelong customers. So beware. Be wary. Ask a lot of questions, and don't take no for an answer (because no is the first place they go). read more

Two ceiling fans /light fixtures that provide the only lighting in two of our bedrooms had stopped working. I contacted A-Temp Heating & Cooling and was able to get an appointment with one of their electricians on one day's notice. Drew arrived promptly at the scheduled time and went to work. The job proved a little more complex than originally anticipated and included replacement of one of the fans. However the work was completed within three hours and at a reasonable price. Good job. read more

NOT HAPPY.....was so cold this morning my house was 58 degrees.I know have a COLD,and sniffles

I can't say enough good things about A-TEMP. We were very happy when they installed our heat pump and air conditioning 18 months ago, but when we got into a conflict with the financing company, they have bent over backwards to make it right. I so appreciate that they want their customers to be happy! read more

A-Temp was able able to schedule us in right away. They even called back with an earlier appointment. Brian Long the service tech was very professional and thorough. read more

This company came to my home for a few months telling me they could not find the leak in my heat pump. I was told by Travis that a mouse had chewed through the copper tubing causing the leak. That is when I quit working with A-Temp who had installed our heat pump 5 years previously. My life partner passed away and suddenly there were all these "problems". I call this female elder abuse. Sai Simonson in Damascus, Oregon read more

I feel like we got ripped off by this company. My husband called to have them install three smart switches for outside/inside lights which are all located at the same switch panel. We had our own switches we purchased online. We were told that they probably wouldn't be able to use them but that they would bring their own they could install. We were also told the service call would be $149 which we understood would be included in the installation costs. The tech showed up and said the installation would cost $277 in ADDITION to the $149 service call. So $426 to replace three light switches in the same location! He told us he couldn't use our switches because they were the wrong kind, and he didn't have any with him because there are too many kinds. So I was pressured to pay the $149 on the spot for the visit which I wouldn't have scheduled at all had I known they wouldn't be able to do anything if I didn't have the right parts. Once we learned what we should have bought in the first place, we just did the work ourselves which took about an hour. So we basically paid them $149 to tell us which parts we needed to buy. read more

They installed the furnace in my parent's house, but didn't put in the filter! All the dust has caused the blower to go out. The receptionist agreed that there should be a filter put in, but no mention by the first tech and the second tech said that it's not the cause of the problem. Also, if you need any history or notes, records were lost (receptionist told me over the phone)...... read more

Five stars from top to bottom. Always the A-team with A-temp. Certainly not the cheapest service. When your getting one of those big ticket household projects it always pays to get the people who know what there doing and use quality products. 10 year guarantee for parts and labor provides that extra peace of mind if anything goes haywire till 2030! It feels good to get quality work done by a locally owned company. read more

Fireplace failed on December 15, furnace failed on December 26. Got a hold of A-Temp that Saturday morning. Actually talked to a human! Jennifer was very helpful, got a Monday appointment. Travis came at 12:05pm on a 12-2 appointment. (that's impressive) Part had to be ordered. He said 1-2 days for the part. Maybe a Wednesday return. Got a call at 6pm on Monday, part in! Tuesday appointment 10-12. Knock on wood, 58 degrees in house. So far, so good. read more

My salesperson, Cesar was fantastic a super-responsive. Five stars for him. The pricing and equipment available through a-temp was middling. Three stars for that. read more

I plugged in my flat iron and the electrical went out in my bedroom. I called these guys to come out after having our regular maintenance man and a friend who's an electrician come over to see. The maintenance man replaced the breaker and when that didn't work he suggested a real electrician. My friend came after work and checked all over but suggested calling a residential company that had a circuit locator to pinpoint where the problem was. Fast forward these guys showed up late. I told the guy all that had already been troubleshooted. So he didn't do any of that work and skipped to checking the breaker box and using the locator. He figured where the problem could be and was about to go up in the crawl space but I said maybe it's something to do with this switch? So he opened it and saw a loose wire and reconnected it. Was here maybe an hour mostly on his phone fixed a loose wire and worked off my other guys suggestions and charged us $600.00. How kind of him to waive the $99 service fee for not having to crawl up in the attic. Literally feel like they take advantage or people. How can they charge 600 bucks to cap off a loose wire?they also make you sign the contract saying if they find and fix the problem you pay before they start which makes sense but he didn't even do what he said he'd have to do because I said to check the wall switch. Even though it wasn't anything close to the extent of work he was thinking he'd have to do he still charged wayyy to much!!!! I am glad we got electricity back in my room tho. But dam that's a lot of money for a tiny easy fast fix. read more