Came in right at noon. It was not busy when we came in, but steadily got busier. We receded fairly quickly, and our order was taken by Jauntelle who was excellent. Husband ordered a bacon, lettuce, tomato sandwich with fries which came out lukewarm fries with greasy texture. The sandwich was skimpy with only one tomato slice for the whole sandwich. He said the bacon tasted old, the toppings were skimpy. I ordered a California burger, which I ordered to be done medium and it came out well done. The tomatoes on my hamburger were the tops of the tomato which usually gets thrown away in a normal restaurant and they were not good. there were diced onion all over the sandwich which I had to pick off. I had half of my hamburger but now I feel nauseated. We complain to the server and she took off the BLT. This is the worst food I've ever gotten at a black Bear diner. read more

Friday All you can Eat. Fish was overcooked breading was hard and dark brown. Hush puppy - it crumbled apart like sandy flour was inside, Coleslaw was dry had no dressing and we had to ask for some dressing to put on it. We've been to 3 locations in California and they were wonderful - ate there in CA at least 6 times. No clue about Tucson. read more

Overall we enjoy this location. Service has occasionally been hit or miss over the years but was fine the last time we went. The food is usually pretty good. I did enjoy the meatloaf. The portions are big. I do appreciate that they offer the "little less" option on some of their popular dishes. read more

Black Bear Diner Tucson - Homemade Meatloaf (1060 cals.) - Diners Near Me - Tucson, Arizona

When Mum came home she brought leftovers, a greasy sandwich-onions-bland-I took a bite-chewed-no seasoning-it was just sad-so in the end-I ended up making a sauce to spread on it-The point is, you gotta start from scratch- read more

Black Bear Diner Tucson - Patty Melt* - Diners Near Me - Tucson, Arizona

This a surprise and a very nice diner restaurant. Had the Less Meal breakfast of avacado toast with scrambled egg, sliced tomatoes and fruit. All was fresh a tasty. Will go back again. read more

Great service even though they are short staffed. Our server Naomi is very attentive and sweet. The food one can say is exceptional. read more

Black Bear Diner Tucson - Having dinner with the family. - Diners Near Me - Tucson, Arizona

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Despite arriving amid an unexpected rush in midafternoon, service was pleasant and the food was awesome! A special thanks to manager Danny. read more

I know the service industry is really understaffed but today's breakfast was very underwhelming. [[HIGHLIGHT]]We were seated in a place about 20% occupied.[[ENDHIGHLIGHT]] There were at least 5 servers that i could see but it took about 10 minutes before someone came to take the order. [[HIGHLIGHT]]We had to ask to have the table wiped again as there were smears of syrup and unidentified other stains on the table.[[ENDHIGHLIGHT]] We e ordered and it took about 30 minutes for the food to arrive. One of the plates didn't have everything promised on the menu but it took some time to get corrected. Many of the servers spent a lot of time chatting with their coworkers at the front desk ignoring most of the customers. My plate was tepid though my partner's plate was steaming. read more

This is quickly becoming one of my favorite breakfast places. I am sad that I never went here before I moved out of the area. Their sweet cream pancakes are a must have! They are delicous. The food is good and the service pleasant. There is a moderate amount of seating that you should be able to get seated fairly quickly. The decor is similar to a log cabin in the mountains. Their menu is like a newspaper. This is a great place for breakfast. I haven't tried their lunch/dinner menu. read more

First time at this location. Stopped by with a family during one of our roadtrips. The diner was pretty busy because it was a weekend , but didn't wait to long to be seated. The staff is really nice and very accommodating. Our server was super sweet and very polite. Took our drink orders and had them on the table within minutes with extra napkins and straws for the kiddos. The food was fresh and delicious with really big portions and fairly priced. The whole cabin feel is really cozy and feels like a small town diner. Really enjoyed the whole family feel. Definitely would visit again! read more

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Fried Chicken!!! Black Bear Diner is my husband's top spot for fried chicken, we head there whenever we have a good reason to celebrate or he gets a craving. The restaurant has comfortable, indoor seating, the service is always pleasant and helpful, and the food never disappoints. read more

Black Bear Diner Tucson - Soup of the Day - Diners Near Me - Tucson, Arizona

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I went here tonight with my family and had Jay as our server! The food was great but the service was PHENOMENAL! Jay had exceptional customer service and made our evening. We will be back and ask for him again! read more

This location is trash. Unfortunate since we frequent other Black Bears in the valley, but Tucson is not worth the drive. It is a shame that no one seems to care about this location. The only pleasant part of our visit was our server. I wish I remembered her name she was older and on top of everything. read more

Good food and good service. I highly recommend this restaurant. [[HIGHLIGHT]]Down to earth place with no need to be fancy.[[ENDHIGHLIGHT]]

I came here a long while ago for dinner and was not impressed with the food, but this is the first time I have come here for breakfast. They sat us right away. The server came and took our order and gave our drinks quickly. My husband and I could see the dishwasher may need to be checked. We could not help but notice the heavy spots on the utensil. Food took a bit long to be served. The place was not that busy either. The food is served in large portions, you will not be leaving hungry here. It is a good breakfast location. So overall, I would come back. read more

Black Bear Diner Tucson - Diners Near Me - Tucson, Arizona

Friday night Fish fry. Service was great and that's about it. The fish was pollock. Ours was overdone and very thin. Not good. The coleslaw was good and fries ok. Was also disappointed in the restaurant cleanliness. The front table in entry was very dusty. The carpet very stained and windows were dirty with hand prints all over them. I hope management reads this and make some improvements read more

I admit that I regularly ignored this place, maybe for years. But last week I had an epiphany and needed a solid family style restaurant so I tried it and was very impressed. I had the dinner Cobb salad with a side of onion rings and, wow, it was great! So I took wifey back the other night and she got the full size chicken fried steak and I got the tri tip. We also got a side of onion rings. And, of course, Ernie, like in the Muppets, was our server. He doesn't just get your order. Ernie has a conversation with you and without even realizing it, he knows what you want without writing anything down. Needless to say, the order comes out perfectly correct. Every request was taken care immediately. The comfort food comes out in sizable portions on solid, heavy plates. We really enjoyed the dinner. Took home half of wifey's CFS which she finished up the next day. Very reasonable prices as well. What's not to like? We will be back!! read more

Black Bear Diner Tucson - Tri-tip in front, chicken fried steak in back. How about those onion rings!! - Diners Near Me - Tucson, Arizona

As promised in my previous review, I came back. The service again was very friendly and attentive to our needs. My wife and I both had the tri-tip dinner. Kudos to Black Bear for having this unknown cut of beef! We came from central California and tri-tip is not well known outside of that area and northern California (where Black Bear originated). The meat was very tasty. I recommend ordering it one level of doneness below what you normally get. I ordered medium well and it was a bit too done. My wife ordered well and it was a tad bit too done. The nature of tri-tip is similar to prime rib--it's already cooked for the day and all they are doing is heating it up to the desired doneness. But nonetheless, it was very tasty and the leftovers (yes you will most likely have leftovers of anything at Black Bear) were a wonderful treat for lunch the next day. The mashed potatoes were excellent. They mash up fresh red potatoes, none of the instant junk. And there are a little bit of the red skin in them. The brown gravy they serve up is tasty. We also both had the mixed vegetables of broccoli and carrots. All were cooked to perfection. The "side" salad that you can have with your meal was huge! It filled a whole dinner plate. We both ate only half of it. Maybe one day I will not be so full as to try one of their desserts. One can only hope. (Sorry, no pics except for the salad. I just dove in and ate and completely forgot!) 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Tucson-top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

Black Bear Diner Tucson - HUGE salad - Diners Near Me - Tucson, Arizona

We always enjoy the food and service here. You get exactly what you come for. Diner vibes, and diner food.

I love the food there. The service is great and never have had any problems. I love the decor there with the feeling of being in a log cabin. read more

My go to for diner food on the east side. I'm never disappointed here but occasionally the service can be a little uneven. Sometimes it feels like the staffing is a little off. The food is always very good. I ordered a cup of chili at my last visit and it was more like a suggestion of chili in the cup but I went with it. I really like their cheeseburger salad and I've enjoyed their chicken sandwiches in the past. I'll definitely keep going. read more

Huge Menu, Friendly Staff, Very Popular It's like a place from the north woods of Wisconsin, Minnesota or Michigan. The cabin and bear motif in this diner is a nice change from southwestern decor. This place is big and clearly popular as it was a bit after dinner hour and almost every table was full. We were warmly greeted and led through the dining area to a table with comfortable chairs. Comfy looking booths line the perimeter. The menus are like small newspapers and include tid-bits about employees, a story of how two guys started the business and a menu that is bigger than any you've seen. I like a Friday fish fry, which just happened to be an All-You-Can-Eat dinner special every Friday for $14.99. I ordered it with sweet potato fries and it comes with hush puppies, cole slaw and tarter sauce. My wife ordered the Turkey Club with onion rings for $12.99. My fish plate was brought to the table with regular fries and the server promptly brought the sweet potato fries when she noticed the error. I suspect the fish is cod, a whitefish perfectly cooked, flaky and tasty, but the breading surrounding the fish was too thick for me. I ended up taking off the breading and thoroughly enjoyed the fish. 2nds and 3rds of more fish were brought out quickly. The cole slaw was just ok and the sweet potato fries were excellent. My wife really enjoyed her sandwich composed of thick cut moist turkey, thick bacon, lettuce, smoked ham and condiments. The kitchen had no problem omitting the center slice of bread per her request. These onion rings are legit! If we hadn't gorged on my huge serving of fries, we would have ordered more of these rings. We noticed the desert case when we entered, filled with attention getting cakes and pies, but had to pass this time. Prices are average, portions are large, it's a comfortable atmosphere and there's something for everyone on this menu. read more

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I am writing because of the atrocity of service I witnessed at your location on Broadway in Tucson, Az on Christmas Day around 1 in the afternoon... An older lady came in around the same time that my family and I were sitting enjoying our day, she was seating a a two person table near us, I distinctly remember her because she was wearing a Santa dress.. Soon after her food was delivered she got up and went to the rest room, when she came out the waiters had cleared her table and seated another couple. We could tell she seemed to be very embarrassed and taken back by this, we over heard the manager offering her 50% off her meal. Intrigued by this, I kept observing and when she approached the front to pay there was a group of worked sitting there laughing and making fun about "table 35", this woman was almost in tears and the whole staff was mocking her and thought the situation was funny. It sounded like she tried to stand up for herself while they were making fun of the situation. This poor older lady was being made fun of ON CHRISTMAS, by the staff, and it was not the whole staffs business so I would assume the manager went and joked about it with employees. This is a disgrace. I will never visit a Black Bear Diner again after what I witnessed. And they still made her pay for the meal they rudely TOOK from her. Disgusting and disgraceful and a poor business practice. This borderlines discrimination on single older women and I hope she decides to take action against your team for how she was treated, and she was the only person who seemed to be there alone on Christmas. Absolute disgrace. I hope you guys are proud of the customer service your team provided on what should be a day filled with joy, love and compassion must have completely crushed this poor women. read more

My benedict was very good. Velvets grits were cold and thin. My fruit side was mushy. Food served with no silverware. Iced tea was good.

The last time I was in this building was June 10th 1989 when it was still CoCo's. The style has not changed, still the same dessert display when you enter, same counter service and same layout. What has changed is now you feel like you are in diner high in the woods of your favorite mountain, with a log cabin ambiance. The hostess was a delight, very cheerful and smiling. Wonderful, considering how busy they were. We sat at the counter in comfy stools made of logs. The ONLY kind of bad thing I can say is that the foot rest was for us about 2 inches to high as we are bigger fellas. It is probably perfect for the average feller. We both ordered the chicken fried steak and eggs with hash browns. It came with 2 HUGE biscuits. The country fried steak was the biggest and most tender steak I have ever found in this town. Topped with perfectly seasoned country gravy. Delicious perfectly crunchy hash browns. The biscuits we perfectly baked with a very tender soft center. They have a delicious coffee as well. It was a cold rainy day and this made our trip to the Black Bear Diner even more like visiting a cozy mountain retreat . The staff was amazing and even the manager was friendly, and the staff appeared to enjoy working with him. Kudos Black Bear, you have done an amazing Job! read more

My coworker and I were staying nearby and looking for a quick bite before work. Black Bear Diner was one of the only places open before work, so we thought we'd give it a shot. Although it's a chain, neither one of us had been before. Walking in just over an hour before closing, the entire restaurant was empty. We were kindly welcomed and seated at a booth. The menus are newspapers, which is really cool. We both ordered coffee, him the California eggs Benedict and me the Crispy Chicken Cobb, chicken tossed in Redd Hot Sauce. The food came out pretty quickly, and we were shocked by the portions for the price. Talk about bang for your buck! I thoroughly enjoyed my whole meal. The salad hit the spot. The coffee was great. Our waitress was so kind. My coworker, on the other hand, said the hollandaise sauce was far too thick (it did look a little chunky), and that the hasbrowns were hard to eat. The hashbrowns are very thin shreds of potato fried to a crisp, like small chips you have to scoop with your fork. I would definitely come back, especially for a late night breakfast or after drinking for a cozy, home-style meal. read more

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It's New Year's Day and it was busy. The wait was only about 10 minutes to be seated. Our wait staff, Nate, was a rock star and provided amazing service! The food was pretty good too! read more

*** PLEASE READ***NOT A RE-POST)*** I found this on a Google review of Black Bear Diner from yesterday, It was about me. Please let me know what you think. Thanks, Shar Linda (I chuckle because I'm referred to as an Old Lady) J. M. 14 hours agoNew Lunch | $10-20 Hello, I am writing because of the atrocity of service I witnessed at your location on Broadway in Tucson, Az on Christmas Day around 1 in the afternoon... An older lady came in around the same time that my family and I were sitting enjoying our day, she was seating a a two person table near us, I distinctly remember her because she was wearing a Santa dress.. Soon after her food was delivered she got up and went to the rest room, when she came out the waiters had cleared her table and seated another couple. We could tell she seemed to be very embarrassed and taken back by this, we over heard the manager offering her 50% off her meal. Intrigued by this, I kept observing and when she approached the front to pay there was a group of worked sitting there laughing and making fun about "table 35", this woman was almost in tears and the whole staff was mocking her and thought the situation was funny. It sounded like she tried to stand up for herself while they were making fun of the situation. This poor older lady was being made fun of ON CHRISTMAS, by the staff, and it was not the whole staffs business so I would assume the manager went and joked about it with employees. This is a disgrace. I will never visit a Black Bear Diner again after what I witnessed. And they still made her pay for the meal they rudely TOOK from her. Disgusting and disgraceful and a poor business practice. This borderlines discrimination on single older women and I hope she decides to take action against your team for how she was treated, and she was the only person who seemed to be there alone on Christmas. Absolute disgrace. I hope you guys are proud of the customer service your team provided on what should be a day filled with joy, love and compassion must have completely crushed this poor women. Food: 1/5 | Service: 1/5 | Atmosphere: 1/5 read more

I did not like that they put my eggs with cheese under my pancake so my pancakes stuck to my eggs other than that I guess everything was good but I won't be returning it's not what I had thought it would be. I'm from Michigan and I am really into Cafe style restaurants and that just did not measure up. read more

It was a perfect stop on our road trip, The service was super nice and the prices of the food were great! The ambiance was very family friendly read more

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I'm don't know what you were thinking never mind never my order up. Everything was wrong. It sent me or juice instead of cranberry juice no tartar sauce. read more

Stopped in for breakfast with my mother and nephew. We were seated within 5 minutes and was not too busy. We sat for nearly 20 minutes before our server came to our table. This is the first time that this has happened to us and not only that, we actually felt like we were being segregated. [[HIGHLIGHT]]We noticed that every Hispanic family that came in, including us, were seated at the front of the restaurant.[[ENDHIGHLIGHT]] Although, the food is always good here, I did not feel comfortable. read more

Server Josh was attentive, personable, and professional (service started off great, but slow at the end). Tables next to our booth had problems with their orders and our server had to deal with numerous complaints, which concerned us; something in a fellow diner's omelet which had to be remade and at another table meals sent back because the pork ribs/meals cold. Our dinners served with no problems; wife's salmon she said was delicious and generous portion, and my pot roast was good, but could of used more & larger vegetables like carrots & celery & gravy. At 6:20 p.m. they were out of soup... very disappointed on a chilly evening. No manager visible, only 2 servers for entire restaurant, and only one cashier/buser. Restaurant carpeting disgusting and filthy... unappealing and makes diners wonder if sanitation practices are just as bad in the kitchen. read more

Black Bear Diner Tucson - No sweeping of paper garbage the entire time during our dining experience. Under staffed? - Diners Near Me - Tucson, Arizona

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Good food and friendly staff. Sometimes service can be a bit slow (when not enough staff), but we all need to slow down and relax in this high-octane world anyway). read more

Jose was amazing... personable, attentive, prompt, polite. I can't stress how phenomenal he was. We were seated promptly today, no wait for a party if 6 around 10:00 am on a Saturday. The food was not as good as previous visits. The pancakes were doughy and almost undercooked. Most of our party requested pancakes and only 2 ate at about half a pancake. The corned beef and hash was underwhelming. The one thing Jose didn't notice because it got busier as time went on was that our plates were taken... and there was lots of uneaten food because of the quality. Won't be returning for a while. read more

[[HIGHLIGHT]]I absolutely love bears and this place is filled to the brim with bear decorations definitely a must go if you like bears or just great food[[ENDHIGHLIGHT]] everything was made fresh and was hot when it got to our table would recommend also who doesn't like bears read more

Came to eat here around 12:30 on Saturday for brunch. The hostess said that we had just missed the wait. After looking at the menu we ordered drinks, a breakfast and a lunch entree. The coffee was good, it wasn't weak or watered down like some places. They also offered the flavored creamer, which is always appreciated. The sweet tea was ok, I got it with a splash of lemonade. For the food, I ordered the breakfast which included 2 eggs, my choice of sausage links and the berry bear claw French toast which, was an upgraded option. The French toast was so good, I would definitely order that for dessert next time. My friend ordered the Parmesan sourdough burger with sweet potato fries. He said he enjoyed it and would order again. We will definitely return to try some other entrees and to get the French toast for dessert, either to share or to go. read more

Black Bear Diner Tucson - Stuffed Blackberry French Toast* (1050 cals.) - Diners Near Me - Tucson, Arizona

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The place on east Broadway used to be really good at one time. Not sure what has happened to the place. The service was not great and I really felt that I was being rushed out by my server. I was by myself and wanted a relaxed dinner. I stood waiting to be acknowledged by a hostess or somebody, but was ignored until what I believe was the manager had to tell some dude sitting at the end of the front counter that customers needed served. I was the rushed to my table and given a menu. I must have looked at my menu for about 15+ minutes before anyone asked me if I needed anything. I ordered iced tea, which came right back. I then asked for the chicken pot pie and was told they were out,(Seems to happen every time I come in, always out of something) . I was left to look at the menu for another period of time. I then order the chicken fried steak, and before I could utter another word, she had ordered my sides for me. I was getting fairly ticked off at this point, but still trying to go along to get along. My meal comes out and everything was cold. Seems like everything was just piled on my plate and microwaved, and poorly. Next, I am barely halfway through my meal when my server slaps my check down, as though rushing me out the door. I wanted some desert, but was to irritated with the staff to endure any more of their company. Besides, my meal was terrible in quality. It's going to be a cold day in hell before I ever give you all any of my business again. What happened? You guy used to be great! read more

This place was delicious! The steak was delicious. Big portions. The staff were welcoming and very friendly. I highly recommend. You will leave so full and satisfied! It has a cozy cabin vibe. read more

Black Bear Diner Tucson - Steak and eggs with hashbrowns - Diners Near Me - Tucson, Arizona

We decided to try a new place for breakfast so we stopped at the Black Bear Diner. We were seated by the cashier who was very nice. I was surprised how much seating they had and how many people were eating. (Always a great sign!). They put a paper down on your placemat. I didn't realize that was the menu too. Very cute idea. The place is nicely decorated with a bear cabin feel. Our server was outstanding. Very nice, personable, and always ready if we needed anything or had questions. The food was very good! The cooks did a great job the food was hot and we got it pretty fast. The prices were great and the serving size large. We will be coming back but next time for dinner. It's nice to go out and get a great meal for a reasonable price with great employees who seem to love their job and people. read more

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