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    Crust Simply Italian

    4.3 (492 reviews)
    ModeratePizza, Italian
    Closed 11:00 am - 10:00 pm

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    CRUST SIMPLY ITALIAN ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Moderate noise
    Dogs allowed

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    Sign outside restaurant
    Dale B.

    Hey Hey Kids! First time at Crust Simply Italian...and there's nothing Krusty here...no clowns either. Stepping inside I expected a more intimate atmosphere, but was met with hard floors, open space in a more industrial-style building. Not typically my go-to setting as places like this can be quite loud. It was louder than I like inside with some 80s rock playing and voices echoing around...but after a few minutes it didn't bother me anymore. Our server was great and gave us a rundown on their menu and specialties. We were drawn to try the whipped ricotta appetizer and glad we did...it was unlike any appetizer I've had before...basically a smooth and sweet spread for the bread that accompanied it. We each ordered a pasta dish for our main meal...I got a spicy sausage pasta and my wife ordered the Tortellini alla Panna. The pasta was perfect sized for dinner and I was able to get a few bites of the tortellini from my wife. Both dishes were excellent. I spied a few dishes from around the restaurant and everything looked good. The to-go section was bustling with activity the entire time and the place was full except a few seats at the bar. I definitely will return and try some different dishes or their pizza! Thanks Crust for the great evening!

    Fettuccine Alfredo with grilled chicken, 20" New York
    Elisa M.

    The food was amazing here! I got myself a Chicken Alfredo, I wish they had broccoli but other than that it was very creamy and delicious. My boyfriend got the New York, he scarfed it down no problem. He wishes the ranch serving was bigger but the server happily brought him more. The server was very nice and friendly, he made sure everything was good. The ambiance was great, I loved the vibes, the music and atmosphere. The place was pretty empty wich I find nice. Overall 10/10 I'd definitely come back here again as well as recommend it to others!

    Braised Short Rib, mushroom risotto
    Amanda D.

    This was my first time here and I will definitely be back! I brought my family, which includes my 1.5 year old nephew and picky eater in-laws. Every person absolutely loved their meal! The baby got a kids menu to choose off and he went with the chicken nuggets and fries. The lot of us got quite a variety of dishes: spaghetti & meatballs, a VERY generous portion of the classic; the bruschetta chicken pasta, plated gorgeously with a balsamic glaze; a chopped Italian salad sandwich, which was enormous but light, and plenty juicy without being sloppy; the braised short rib, seated on a bed of wild mushroom risotto that I'll be thinking about for weeks to come. We also shared the garlic bread rolls, which were so fluffy buttery! The service was prompt and very friendly, the servers taking time to check in. We were not the only table with a young child, and it was a very cheerful family-friendly atmosphere with lots of light. There was also a bar for adults dining alone, and for noon on a Sunday it wasn't terribly crowded! The portions were so generous that almost everyone took a to-go box, but the bill was shockingly reasonable! A family of six shared two apps, got five adults and one kids entree and we each had non-alcoholic beverages for just under $140! I knew we would be back after seeing that check and how happy everyone was. Also, there is plentiful parking which is a big factor for downtown Gilbert. I look forward to next time! Thank you to Aubriana for the lovely experience!

    Outside view so beautiful and clean
    Lyly T.

    What a beautiful day for Italian pizza we had late lunch here. Upon walking in we're greeted right away with genuine smiles! Front desk lady was so sweet! She seated us and a waitress came by also so kind. I love it when we just feel welcomed & taken care of. So 1,000% service was there! Food was delicious! Perfect amount of spicy & savoryness, bread balls was good not sure what it's called but I posted pictures. They had a $10 lunch special as well. You get a slice of pizza & salad! Great deal! Overall we left so fully & happy!

    Spicy Garlic Knots
    Jennifer F.

    First time visiting Crust and I thought it was just okay. I ordered the ricotta appetizer and that was probably the best part of my meal. The bread was soft and well paired with the ricotta. However, I ordered the angel hair pomodoro and added chicken, and the pasta itself needed more sauce. My mother in law also ended up having to order a side of sauce for her pasta as well. Service was great though, our server was constantly filling up our drinks and got our orders in quick. With us being a bigger party, our food did take a bit to come out.

    Veggie Calzone
    Brian P.

    At a restaurant called Crust I'd expect the bruschetta bread to be crustier. Toasted. Formidable. Hefty. The texture was lowkey distracting. Ordered the mushroom bruschetta which didn't end up in our trio. It sounded delicious and I'd love to report, but through no fault of my own I'm unable to do so. Whatever we were served, the ingredients themselves were tasty tho. The husband ordered the veggie calzone, and I got the meatball sub. Meatball sub tasted fine. Very fine. All the boxes were checked. Did they go above and beyond? Not really. Flavor felt processed and mass produced. Perfunctory. The husband was impressed w his veggie calzone. Tasted homemade. Service was uninvested, but the wine was flowing so I'm not mad abt it.

    Craig Z.

    Had a great meal here a few weeks ago. The wait on a Friday evening was maybe an hour or less, I can't remember, but not bad. Our server was beyond great, the food was tasty, and the drinks were flowing. We'll definitely be back!

    Menu
    Sabrina M.

    We made a 6 PM indoor reservation by phone, and the hostess who took it was very kind and professional, which made us look forward to returning. Unfortunately, the experience didn't live up to that first impression. We were seated outside despite reserving inside, and after dealing with several flies around our food, we had to request multiple times before finally be moved indoors - carrying most plates ourselves. Once inside, service felt disorganized. Salads arrived while appetizer plates were still on the table, and several dishes came out cold. Calamari was okay, garlic knots okay. I'd skip the bacon wrapped shrimp. My short rib was extremely tough and cold, so I sent it back. My house salad was not dressed properly and scarce of veg. My son's Caesar salad arrived without chicken, and my other son's pizza also came out cold and in the shape of a pizza peel. Not sure if this is meant to be creative but it does cut down on quality of pizza and taste. Also costs the establishment less. The manager offered a slice of pizza - we accepted. It arrived much later and went uneaten, due to it being a slice of focaccia with melted cheese on top and 2 slices of pepperoni. yet we were initially charged $10 for it (it was removed when we asked). Our server was kind and apologetic throughout, but overall there seemed to be little coordination between staff and kitchen, and no manager checked in despite multiple issues.

    Chocolate Peanut Butter Torte
    Veronica B.

    CRUST... I mean, with a name like that, the crust had better be good, right?! Well, I'm happy to report they absolutely understand what's up -- and they even offer a gluten-free crust that is seriously next level! We were lucky enough to be seated with Kailey, who also happens to be GF, which made the whole ordering experience so easy and fun. It's always such a treat when someone gets it and can help guide you through the menu! To start, we shared the bacon-wrapped shrimp as an appetizer (I skipped the bread, but my husband happily took care of that part ). The shrimp were perfectly cooked and packed with flavor -- such a yummy way to kick things off! For my main, I ordered Nicky's Burrata Pizza with the GF crust and holy smokes... this pizza was incredible! It had the perfect little kick of spice, the burrata was dreamy, and the crust? PHENOMENAL. Like truly -- you would never guess it was gluten-free. Total pizza bliss! And because we clearly have zero self-control around good pizza, we were way too full to tackle dessert there... so we took the GF Chocolate Peanut Butter Torte home to enjoy later. Let me just say... WOW. Ooey, gooey, rich, chocolatey perfection. And once again, you'd never know it was GF! All in all, this place was a huge win for the gluten-free crowd. Amazing food, great service, and a crust that absolutely lives up to the name!

    Amber M.

    Loved Crust! I am big into wood fire pizza and this pizza surprised me by how good it was. The sauce was the right level of sweet to savory, and the cheese was fresh mozzarella on top so wasn't greasy at all! The servers were really friendly and attentive as well. Everyone in our group raved about their food!

    Chicken Parmesan, was perfection!!
    Stephen F.

    Great place! Loved the vibe and decor of the restaurant, Upscale, very clean, very classy. Service was as expected. No complaints, prompt, polite. The food was solid!! Had the chicken parm and a pappardelle with a bolognese. Both were excellent. Only complaint wad the roll I got was very hard/dry. But everything else was solid so Ill stick with 5 stars. Would return.

    Gabriela S.

    First time in East Valley and needed quick dinner after flying in. One of few places that actually takes reservations. Cute place but VERY loud. Took good 15 minutes before anyone approached the table and the service was oh so slow... out of wine bottle listed on the menu. When you order foods comes out within minutes, salad and dinner entree was not stacked up.. just had that " chain restaurant" feel. Might try it one more time....

    Chicken Parmesan
    Louise S.

    So good! I had the best time at crust with family and friends! I had the garlic knots and they flew out of our table so fast never got a chance to take a picture lol! The best! My entree was the chicken parm and it was delicious! The place is cute, casual/cozy!

    Eggplant Parmesan

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    2 years ago

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    1 year ago

    Good food, good service, friendly family ambiance. Took relative from out of country who loves Italian cuisine, and everyone was pleased.

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    2 years ago

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    2 years ago

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    1 year ago

    Eli was great at the bar. Great personality and made it a fun experience. Will definitely be coming here more often.

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    2 years ago

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    1 year ago

    We love the service, the pizza, and the pasta. The mozzarella appetizer, garlic knots...especially the spicy ones.

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    2 years ago

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    3 years ago

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    4 years ago

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    2 years ago

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    1 year ago

    Meat calzone was excellent and patio was perfectly shaded in the late afternoon/early evening.

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    4 years ago

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    2 years ago

    So we sat down 15 minutes and 2 table came after us but they were served almost immediately. I guess asian is not welcome here.

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    3 years ago

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    2 years ago

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    3 years ago

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    Mike M.

    Thank you Kimberly! Can't wait to see you again real soon!

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    2 years ago

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    1 year ago

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    2 years ago

    We love Crust! It's our Go-To pizza place. Always amazing service, whether we sit down, or take out.

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    3 years ago

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    1 year ago

    Our Server Becca was amazing!! She's such a sweetheart and very helpful! Definitely going to be coming back.

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    3 years ago

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    Thank you Goel! We look forward to seeing you again soon!

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    2 years ago

    We ordered the Libertoscioli pizza, and it was great. The perfect blend of spice, with a great crust, an excellent choice.

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    1 year ago

    Such a beautiful restaurant!! Food was AMAZING! Server was so helpful with the menu! I can't wait to go back

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    Page 6 of 13

    Ask the Community - Crust Simply Italian

    Do they take reservations for six?

    Yes we do! I can take them here or you can call the store directly. Thanks so much!

    View All 3 Questions

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    Best pizza in the Valley by far!! My husband (from New Jersey) has said multiple times that Sal's…read morehas the only pizza in Phoenix that's good - he has high standards, but I agree with him that the best pizza is at Sal's. He usually gets a plain pie (pizza with cheese), which he says is great, and I have had several different kinds of pizza during our visits to Sal's and each one has been amazing - plus, they have garlic powder at each of the tables. The calamari and tiramisu are also fantastic!! The service is always great - our servers are consistently friendly and helpful. The place is super cute and homey and can accommodate both big and small parties. It's a good thing that Sal's is 20 minutes from us, or else we would probably be here at least 3 times a week, something that would do considerable damage to both of our waistlines.

    Never order just a slice. Lately, every time I've ordered a single slice instead of a whole pizza,…read moreit's been dry and thrown together. Today I ordered a pepperoni and pineapple slice, and the toppings were literally just laid on top in the center. They didn't add any extra cheese to help it melt together or make it fresh. It's like they take an old slice, throw new toppings on it, and call it good. They didn't used to do this. They used to add cheese, heat it properly, and the slices were actually good. Unfortunately, the last four or five times I've ordered a slice, it's been disappointing every time. Literally the last two slices I've gotten I took one bite, and just threw it in the trash!

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    Pizza thin crust was great and friendly and good service planning to go back and try their deep…read moredish and roast beef sandwiches

    We went to Crave last night to celebrate my daughter's birthday. When we were seated, I let our…read moreserver know it was a special occasion. She immediately told us the kitchen would be closing in 10 minutes (we arrived at 7:19 and they close at 8), which already made the experience feel a bit rushed. We ordered a deep dish pepperoni and sausage pizza, a Caesar salad, fries, and water. The salad and fries came out quickly and were good, but we waited until 7:52 for the pizza. During that time, several staff members including what seemed to be a manager, were loudly yelling back and forth across the restaurant about staffing and schedules. With no music or TV volume, it was impossible not to hear, and it felt very unprofessional. Meanwhile, our water glasses sat empty. I had to ask three separate times for refills, and the third time I actually had to get up and find our server at the bar, where she was sitting, still discussing the schedule. When the pizza finally arrived, it was delicious. But basic things like Parmesan and pepper weren't offered. I had to flag someone down to ask. And even though we'd just received our food, the lights on the patio were turned off while we were eating, and we were brought a box very quickly, which felt like a not-so-subtle hint to leave. Overall, the food was good, but the customer service and atmosphere really took away from what should have been a nice birthday dinner for my daughter. Very disappointing experience.

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    The food and service were top notch as always. We were even able to take advantage of a BOGO…read morespecial. But, we were disappointed with the Yelp app. We have used it numerous times to get on the wait list at Vito's. For some reason the app did not offer that option this time so we had to phone the restaurant.

    New to the area and headed out to find great Italian food. And I found it. Boy did I find it…read more There are a few Vito's in the Phoenix area, and all had great reviews and photos that made my mouth water. Ultimately I chose the Mesa store because it was the original and I wanted to see Mesa. We started with a basic garlic cheese bread appetizer and it was great. The calamari was tempting but we'll save that for next time. Wife ordered fettuccine alfredo with shrimp and I ordered the usual Chicken Parmesan which came with a side of pasta. It was actually a harder choice than usual because I walked thru the restaurant before I ordered and so many dishes looked good, as did the pizza. But I went with the usual. Let's start with the wife, which truly speaks to the five stars because she frankly doesn't love Italian food. She eats it when I beg. And she loved it. She actually proactively mentioned she wanted to go back. That's like 7 stars right there it's so abnormal. I agree with her. The chicken parm was fantastic. Amazing. To top it off, our server was great and when I mentioned we were new to the area and it was our first trip she was so nice telling us the history of the original and the other stores, and the manager later stopped by to continue that conversation as the server told her we were new. I mentioned that I live closer to the Scottsdale store, and she said it's the same food and I'll like it just as much. I'll have a hard time deciding which shop to return to - it might be worth the drive to the original just for the ambiance, but I'll give the other a try soon because it was just that good! 5 stars. Or 7 if you ask my wife.

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    Almost three years ago (July 2023), I attended a Yelp Event at this location and throughly enjoyed…read morethe food, building, and the staff were exceptionally friendly. They had a little nook of tables that was perfect and I kept in the back of my mind for any events that I may need a location for. Enter Keri's Baby Shower - Slice, Slice Baby! What a perfect low key baby shower idea, and an amazing location where we hosted on their patio for a relaxing event. The pizza always has an exceptional cheese pull, and delicious. Loved the set up on the table for a grab a plate and add some delicious items (pizza, wings, and salad) with drinks/cups on another table. I can see this set up working for graduations as that season is coming up, baby showers, birthday parties, or even just a date night sitting in one of their booths. If you are in the area to this location or one of their others, definitely check out Vero Chicago Pizza!

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    Crust Simply Italian - pizza - Updated August 2026

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