Oscar and the lady at the counter with the black pony tail showed me patience and excellent…read morecustomer service. Made my day. Many thanks.

This review is specifically about the Pharmacy Manager, Adrienne Vu, not the store or the rest of…read morethe pharmacy team. Everyone else I dealt with was actually helpful and trying to find a solution, which made this experience even more frustrating. I've had the same prescription from the same doctor since 2018. Today I was told they would no longer fill it because I pay out of pocket and don't have insurance. One pharmacist tried to help and explained that if my doctor adds a note about paying out of pocket, it could still be filled. She was great, and I want to be clear this is not about her, especially since she mentioned her manager doesn't support that approach. They're filling it this time because of the confusion, but when I tried to speak with Adrienne to understand what to do going forward, she sighed and hung up on me mid-conversation. I understand this job is stressful, but so is being a patient trying to figure out how to access your medication. Being spoken to rudely and then hung up on for asking basic questions is not okay. At the very least, there should be clear communication and a basic level of respect. It sounds like I am not the only one who has had an issue with this person. I would perhaps look into a role with less customer facing tasks.

I was in there at 4:30 to 6 PM and there was a gentleman young guy that was very helpful and asking…read moreme would I like any of the cabinets open extremely helpful and then I asked him could I use my coupons he looked everything up and made sure I got discounts on all three items extremely helpful with a nice treat and usually the pharmacy is very good as well. They usually get you in and out very fast although there's always lines they have an excellent service and one of the employees that works in the Pharmacy looks like micheal jackson. Also, I had a refill that I wasn't able to get for another week. They checked it out and found that I could pick it up on Saturday. They're so good at going over your accounts and making sure that your prescriptions are filled they act as if they're a personal service for you. Everyone's always wonderful that the pharmacist on call in-house the assistance and the information this outstanding service and the Manager's wonderful also they get on the phone all the time if there's anything that you need this is my neighborhood that I grew up in and that hasn't changed the service. He's so adorable. Thank you for being so kind and fabulous. Mr. wonderful

Horrible horrible staff ACE, M would definitely benefit from a lengthy customer service course. A…read morethree year old in need of a nap has a better attitude and likely abetter customer service skills than this person. I understand no one wants to work these days but, at least they could pretend in front of customers . Shame on management for tolerating this deplorable work ethic

Yeshua was so helpful! He helped me get some savings on my purchases. I didn't know Walgreens…read moreoffers online coupons and such for products but they did! Not the nicest area but there is security and staffs nice

This Walgreens feels very old and dingy. The store looks worn down, with outdated fixtures and a…read moregeneral lack of upkeep that makes it feel uninviting. The aisles were cluttered, the lighting was dull, and the overall cleanliness left a lot to be desired. For a chain this large, and in West LA, I expected a much better-maintained location. It's fine in a pinch, but definitely not a pleasant shopping experience. A renovation and better attention to cleanliness would go a long way.

Located in the target. I got a vaccine here for the first time and highly recommend it…read more Easy online scheduling. Pleasant experience with the pharmacist. The only downside is the waiting area, but it's a quick painless experience and I love the convenience compared to trying to get a last minute appointment with my doctor's office

My CVS has a great pharmacy and staff. The store itself is very out of date and rundown.read more

Pharmacies often get poor reviews. I guess people are usually not in a happy mood whenever they…read morehave to get medication; and then any delays may cause frustrations. My experiences here were quite good, to be fair. I called to transfer an prescription from a different Walgreens, the staff looked it up, said it was held up in the other store due to insurance charges, but then the next day they cleared it and got the prescription ready for it. That was very considerate and great service. When I came to get the 1st prescription, I had a second one to fill, it was incomplete (missing some key information) and the staff directed me to have my doctor's office call them... the issue was cleared in minutes. I waited about 20 minutes for the whole thing, which to me isn't unreasonable... During the process I sat right outside the pharmacy and saw how busy the staff was - phones were ringing constantly and many prescriptions seem to have issues! I imagine the operation of a pharmacy can be quite complex. But the few people who came during this short period seemed to have gotten what they wanted and left promptly. The store doesn't have a nice front entrance on Wilshire; you have to go to the back where there is a small entrance. The building seems a bit old but inside was clean and organized and the cashier on duty was friendly.

These people are the worst. I called to let them know I was picking up my medication today because…read moreBOTH my app and voicemail said it would be on hold until tomorrow. Jazmin hung up on me the first time. I called back and suddenly she tells me they "don't have my medication." So what happened to it? Because my app literally showed it was READY for pickup at that location. I even have screenshots to prove it. Funny how now they're acting like they never called me and never had it in stock. Gaslighting at its finest. I've been waiting an entire month for this medication. When they finally called, I was out of town, but I still contacted them BEFORE the hold date expired. Now magically it's gone? And they already told me before that if people don't pick up certain medications fast enough, they give them to their "regulars." So now I'm left without my medication because Jazmin says so? That's ridiculous. Don't call patients and tell them their prescription is ready if you're just going to give it away and pretend it never existed. I have screenshots, voicemail proof, and the app history. This is beyond unprofessional. THE WORST because them giving my medication to another person, I have to suffer ? NO this is horrible I don't know what kind of business are doing opening my medication to give to some one else.

Worst Walgreens.... Not sure if it's because it's in a Black Neighbor. But the employ's are…read moreGarbage. Especially Dorian at the Pharmacy. I'll never my prescriptions sent here .

Excellent customer service, attentive, accommodating and typically quick moving lines including…read morepharmacy!

The worst pharmacy on earth…read more You provide medicine to sick people. The automated voice system is enough to drive any person insane. The workers at the pharmacy itself are generally clueless and completely incompetent. All you're doing is ensuring your customers are as annoyed as possible every time they come in. It must make for a miserable experience for every one. Just provide better service. Add an option to simple skip the automated system and at least just go straight to leaving a voicemail for the pharmacy to call back from.

I ordered a canvas photo print for printing and I received multiple calls to tell me their photo…read moremachine wasn't working. The second call I asked can they transfer the job to another store? The answer was no. Which is odd. Why couldn't they send it to a location with a working machine? Then I asked for a refund and was told I had to call an 800 number. I said you can't issue a refund when your machine is broken? She said no. I called the 800 number and was on hold for 13 minutes to finally get a refund. Which will take 3-5 business days. This is a terrible way to do business. The time that was wasted on phone calls with the store and the 800 number, I will never get that back.

This pharmacy is fine but their hours are very limited. I was given a call at 3:30 when they close…read moreat 4PM - being told that they are closing from Thursday through Sunday because of the holiday. Giving only 30 minute notice to pick up a prescription I need daily, in the afternoon when most people are at work is unacceptable. I asked if they ship and they told me they do for a ten dollar fee, again pretty ridiculous when you give me no notice to pick up my prescription. They transferred my prescription to another but only after I had to make another call to them and spoke to a rude employee who seemed like she couldn't care less. Don't give them your service.

My trusted pharmacy for years. Always going above and beyond to help me secure my prescriptions,…read moreeven in difficult circumstances and shortages!