Went there to buy Toyota Mirai ,I was bombarded with how much the demand is and The salesperson (Moe) was talking to us as he is doing a favor by only charging $4900 markup instead of $8000. I do understand that there is a high demand for this specific vehicle as Toyota is Providing a great discount but the sheer amount of greed these Dealerships are trying to get advantage is not acceptable. Moe also try to trick us to fill us a credit application by telling that this is just for there information.I want to give Zero stars on Yelp if they had the option to do that . I went to Toyota Sunnyvale and bought the vehicle instead with Zero Markup I think because is these greedy people the overall dealership is getting a bad name read more

I met Bobby in service, and eventually became fb friends. And afterwards every time my wife and I visit the Dublin Toyota, we would always see and get assistance from Bobby, and this time we needed a good gas mileage car. And after going to our eye doctor appointment last Friday, we went to Dublin Toyota and saw Bobby. And thanks to him we got a good interest rate and a great car ! I'm happy for my new Rav4hybrid woodland edition in new Calvary color. We send all Filipino people we know to Bobby. read more

Dublin Toyota - My wife and I. - Car Dealers Near Me - Dublin, California

made appt for basic 40k oil change. rep tried get me to pay for extra services enough though I had the maintenance package to 75k miles. David Zarate was but hurt and pushed my oil change out to the full day. 7 hours. I went home and came back. slow service. never again with a Mac package! read more

Recommended this place until it took 3 weeks to get my 500 dollar deposit back. I was holding down a car to test drive with this 500 dollar deposit, and was promised I would get it back immediately if I didn't want the vehicle. While the vehicle was in transit, I decided to go with another vehicle from a different dealership, and promptly thanked the dealer I was working with from Dublin Toyota for his service and hoped to work again with him in the future. No response - which would have been a little bit nice as I had this experience with other Toyota dealerships in California. Almost 2 weeks in and no money back and no communication, I sent two emails asking when I would be getting my money and no response. I then called TWICE (on different days), and each time I was sent to voicemail for the finance department. Both times I left messages, and it's been almost a week and no call back. I finally decided to dispute the transaction because this was ridiculous, and pretty shady if you ask me. Will no longer be recommending this place anymore. read more

We drove in to replace a vehicle after my wife was involved in an accident. After searching at different dealers we found that Dublin Toyota had a wider selection of 2022 Toyota Highlanders. It has been difficult for us to find a good vehicle during this pandemics microchip shortage. Bobby Mesina helped us find the right Highlander for us and walked us through the process. We were pleasantly surprised at how well they have prepared their business with social distancing and plexiglass dividers for protection at the tables. Plus everyone was wearing masks. Thank you Bobby and Dublin Toyota for all your help. We will definitely be coming back looking for Bobby. read more

Dublin Toyota - 2022 Highlander XSE for my wife's Birthday. Thank you Bobby Mesina! - Car Dealers Near Me - Dublin, California

always took my prius here for service because service consultant ron shields was smart, knowledgeable, and efficient. ron has retired and i have now run into issues. first, after having electrical work done for my overhead light, my sattelite navigation module didn't work. they insisted the module had to be replaced and had nothing to do with the electrical work even though it was all in the same place as the nav. module wiring. it didn't make sense to me that the one which came with my car worked when i drove it in for service, but didn't work when i picked it up. when i replaced the module at great expense, the replacement didn't work either. after i did a bit of research, i had them check to ensure the antenna was connected, and sure enough it was not. while ron was there i was offered a discount for replacement, but it would still be over $2000 and i just couldn't do that all over again at that time. not long after, ron retired and dublin toyota would not even honor the proposed discount let alone admit their error and the thousands it cost me because of their negligence. now the replacement touch screen doesn't work on that replacement i had to pay for and they have not offered any compensation for this entire disaster they caused. the service consultant jumped immediately to "why not just buy a new car?" as if everybody is just in the position to drop $30k on a new car at the drop of a hat (i'll bet that referral to sales results in a bonus). here's a question for dublin toyota: why not demonstrate accountability for YOUR error which caused this fiasco to begin with. that original unit never needed to be replaced and would probably still work. second, i kept getting messages stating it was time for maintenance on my corolla. i drove it in and they said it wasn't time, but i had them check fluids, brakes, etc. anyway. i also asked them to check the struts for wear and tear because the ride was getting to be more than a bit bumpy at that point. when i picked up my car, i was clearly being given information from somebody else's service report, because i was told the struts were fine and the ride was smooth during their test drive. that sounded insane to me. when i got home and looked at the paperwork, it said i needed to replace the struts which were quite worn. it is a shame ron shields retired. he was so very conscientious and that is just not the case now with the current service consultants. as a result i take my cars elsewhere for service and maintenance because being given inaccurate or patently false information is detrimental to the vehicle itself and also dangerous to those driving, to those riding in the car with the driver, and to others using the roadways. i simply cannot trust dublin toyota service anymore. read more

Last evening my daughter and her husband purchased a 2022 Toyota Highlander Platinum Hybrid from your store. The Sales Associate was Najib Noori. He gave a 5-start professional service. He was very knowledgeable about the product and was never pushy or aggressive to sell the car, one of the main reason we kept on going back to this dealership and asking for Najib. The Finance Manager also did a great job and gave us all options to decide what we want. We also got a great deal for the exact car we wanted. To Najib's Supervisor/Manager, please shake your hand with Najib for us. Mahad / Samar read more

The people here are very nice and friendly, but before you buy a used car from that place, check it very well. Check that all the lights are working, check that there aren't any fractures on the glass, check that there are mats, and check that there are two keys for the car. I bought a Prius C 2014 from them a month ago and they told me that they will call me in a few days to replace my windshield, and they haven't. After I signed up the contract, they gave me only one key and told me they will find the other key later, I discovered later that there's no mats in the car. I discovered that there were two lights that don't work and I had to fix them myself. I know that when you buy a used car you will not get everything, but when you buy it from Toyota, that shouldn't happen. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

I'm wary of car buying because I hate negotiating. I'm terrible at it. So, I'm surprised to find myself writing a rave review of my car buying experience. Honestly thought it would be awful, but thank God I found Dublin Toyota because they took great care of me. I just bought a Prius and the treatment I received was amazing! The sales associate, Rico, was friendly, fast, and fair. He got me a great deal with the sales manager (Kevin) who bent over backwards to meet my price point. Then Kyhan (Finance Manager) took A LOT of time explained all the financing to me so I knew exactly what I'm getting myself into. He was very patient with all my questions as we signed a mountain load of paper. Overall, I left the dealership feeling VERY satisfied with the experience. I will definitely be coming back in the future if I ever want another car. read more

Responding to Dublin Toyota's comment: We understand the Mirai is in high demand. What's unacceptable is we were told about the price match of $50K on the phone RIGHT BEFORE (15 minutes) we head over to the dealer. You would have known the $5000 mark up when we called to confirm our appointment. We even said we will still make the purchase if you are willing to sell it at MSRP which is $2500 more than the previously agreed price. Don't find excuses for your terrible sales techniques and GREED. What happened here is you were trying to eat into the $20,000 credit Toyota is giving to their customers after tricking them into the store. This is just GREED! I am not the first one writing this review. There were other reviews in the past few days regarding the same situation which you have responded to too. This is obviously not a one-off event. I had a great experience last time when I leased the Camry 6 years ago. Things have definitely gone downhill. ***************************************** I would give 0 star if Yelp has this option. Should've read the comments before we went in the 2nd time. TOTAL WASTE OF TIME AND BAD SALES! We understand the bait-and-switch technique. That's fine. What's unacceptable is the dealer mark-up when we got there. 1st time we were there they said they don't negotiate until you signed the credit application. 2nd time there they added $5000 dealer mark-up on the spot citing supply and demand. I know! You are ripping off your potential customers. Good luck to whoever pays that extra $5000 to get the car! This dealer is family owned so they don't care what people write on Yelp. Need to find a way to get those complaints to the corporate. PS - This is for the 2021 Mirai. read more

After an absolutely terrible experience at Capitol Toyota, I called around and tried to find an honest, efficient and communicative sales representative and overall dealership to purchase a new 4Runner from. Upon calling and speaking with Larisa Watts, I knew we had found it. Larisa is honestly the kindest, most honest and effective/efficient salesperson I've ever worked with and I've purchased over 11 new cars haha. I know I Know . I've never spent less than 8 hours haggling for a new car and Larisa managed to get us the deal we wanted under an hour. Her communication is impeccable and she is just an all around good human - exactly the kind of salesperson we'd all hope to deal with. The General Sales Manager, Lance was also incredibly kind and wiling to help us however he could - super straightforward and gives a solid high-five. Once we sorted negotiations, we went to work with Edris in financing. This is typically where I've struggled with hidden fees etc in the past but Edris was up-front, honest and gave us the best options he could. To top it off, he's hilarious. You'll have fun doing the not so fun part of the deal with him for sure. All in all this was 100% the best car buying experience my husband and I have ever had. Larisa, Lance and Edris are nothing short of friggin' awesome. Go see them if you're remotely considering a Toyota, you won't regret it. Thank you thank you thank you, Larisa and crew! You're THE BEST (and can we talk about the fact that this woman is a badass female salesperson in a male dominated industry? Come on ladies, let's get more rockstars like Larisa selling cars. ) read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

Went for a 150k service, the service agent seem to come across as reasonable initially and recommending what needs to be done. But then later that afternoon asks us to do a mandatory brake job, even saying that he will not release the car since it is unsafe to drive. When I tried to negotiate the price down, the person refused. When having checked with other shops, they said the car is completely safe to drive. I called and refused the service. He even checked if I would do it, if I had reduced the price. In any case left a bad opinion on what to make out of it read more

I tried to make it simple for these guys but even after multiple texting .. the car wasn't there and the numbers were wrong when I got there. They were pretty busy and it was so hot in the building everybody was complaining. While reviewing the paperwork, I noticed the finance manager threw it in the garbage. Which was probably not legal as our information was on it?! read more

My partner and I came in to look at trucks and we were on the fence on whether or not we actually wanted to go through with it or if we wanted to wait a few more months but we got all of our questions answered and the process was so incredibly smooth! Sayed helped us choose our dream car and that's what we left with :) Matter of fact the first one he showed out of about 5 was the one we chose which means he knew exactly what we were looking for right off the bat! We also spent a lot of time with Manny and he was AMAZING! He was so patient with us and so incredibly polite and made our experience so great! It's always a good feeling when you're comfortable making a big purchase because the person helping you knows what they're doing and what they're talking about! There wasn't a question that he didn't have an answer to! (And I asked a lot!!) So knowledgeable and just had an overall calm and trusting demeanor. He made the process so smooth and quick and we all know how long these things can take. The next time I know that someone is looking to purchase a car, I will, with no hesitation, send them to Manny and Sayed over at Dublin Toyota! The next time WE purchase a new car we will be seeing Manny and Sayed over at Dublin Toyota!!! HIGHLY RECOMMEND! read more

I talked to Moe (sales person) over the phone as I was looking for a 2021 Mirai. He told me that he could get me a Mirai in a week and to stop ASAP to do the the paperwork. The next morning I drove from San Jose only to find out that they wanted a $4,900 markup for them to reserve the car for me. I immediately got up and left. This tells me what kind of dealership they are. Toyota Sunnyvale has a no mark up policy and reserving a car was very simply. I will need to wait longer for the car to arrive but that is fine. I should have read the reviews before heading there. Their claims of markups due to supply and demand are BS, there are just greedy. There plenty of Toyota dealerships that are very transparent on pricing with no markup policy. Please consider other dealers before going to this one. read more

Was shopping for a car, popular model, RAV4 Prime XSE premium package. I had contacted many dealerships and inventory on this current package is low/ waiting on delivery from the factory at many dealerships. Dublin happened to have one in stock. A sales director jumped in after I'd been communicating to a salesman that I'd already put in a deposit on one in So Cal for one at MSRP but would consider shopping locally at Dublin if they could beat the price by back of MSRP of at least $1k. The sales director told me, sure we got you, just come in. I told them no, not until I saw or got details on the deal. 2.5 days later of texting, phone calls telling me to talk to them on their cell phones (not thru the dealership lines so the calls and texts can't be recorded) - we finally talk and the director brags how they sold 2 primes, neither premium at above $5k over MSRP and would not be willing to go below MSRP on a premium model for me. This dealership really tries to bully you into getting into the high pressure dealership + baits and switches the deals around on you. Several times I was told oh no, that car's sold and not available yet during the phone call - had I agreed to MSRP, it would be ready today and "I can prep it today for you". I much rather spend the money on a flight to So Cal and deal with folks who don't try to pressure you into the dealership and give you a fair deal and don't brag about getting thousands over MSRP on their local customers. "Doin' It Right!" should be changed to "Doin' It Right for Ourselves and Not You in Dublin Toyota!" (by the way, I secured a much better deal in Southern Calfornia thousands of dollars below MSRP). Thanks a lot Dublin! I also wanted to add, reading other negative reviews, and my own experiences, I think this dealership routinely practices bait and switch tactics with salesmen routinely getting you to call and text them on their cell phone lines so the calls and emails cannot be monitored by their managers or the owner of the branch. When I asked about seeing a particular model, it was sold, then day 3, making the appointment to go in, Oh I got that one you wanted available. No actual proof I know, but suddenly it could be available today after being told it was long gone and out the door. They string you along and don't have any intention of moving cars without a real mark up. I got the feeling if I'd gone into the dealership today I would have been wasting my time. Real bad vibes. Avoid Dublin unless you absolutely love root canals and prostate exams. read more

Dublin Toyota made my purchase quick and easy. I was helped by Kevin and Sohail, both were extremely helpful in the entire process and allowed me to be in and out of the dealership quite quickly once we got the paperwork in order. I am super happy with my car and was able to get all my questions answered without any confusion or issues especially since I'm a new mom and needed a car with lots of space for my son. Very grateful and this is my second purchase through this dealership, if I ever need a car in the distant future, I'll definitely come back. read more

I went to dealership and said that one filipino working in Dublin Toyota, I ask Mr Bobby mesina, I have pre approved buy credit union. So Kuya Bobby give me a better deal than the credit union . I'm happy with the deal and my new corolla sports. I highly recommend Kuya Bobby to all Filipino friends. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

For financing at Toyota Dublin, I feel blessed that Edris Atal, finance manager supported me with the paperwork and more importantly on making sure i understood the warranty products to protect and service my new investment in a 2019 Rav 4. He also reduced my costs by offering a package deal. i was happy to get what i needed at a price i could afford. Lastly, it was cool to hear Edris' story and how Toyota has helped him get on his feet so he could support his wife and 3 children as they are new immigrants to the USA and he is grateful to be here! made me feel good to be an American hearing his story. read more

Dublin Toyota - Rob and Umesh 11pm on a Friday about to drive away in my new Rav4! - Car Dealers Near Me - Dublin, California

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Our experience at Dublin Toyota was great. We went in specifically for a pre-owned Honda CRV, and after some negotiation, decided to go ahead and move forward with the purchase. Matias Bentancur -- one of the sales managers -- was quick, yet thorough, with our paperwork. He was very professional and had a pleasant demeanor, which made the tedious task of signing all the paperwork more enjoyable. Thanks again, Matias. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

Najib Noori was my Sales guy and he made my family's buying experience very pleasant. He was the first to greet us and was very helpful throughout the process. Naj was never pushy and was very patient in listening to our needs. After the sale Naj took the time to explain the functionalities/features of the car - very thorough. Thanks again Naj! read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

I have a great experience with Naj. He is very professional and very kind. He help us with all paperworks, he explain and answer for every single questions. And also he gift us cherries when we waiting for financing decisions. Thank you so much NAJ. read more

Dublin Toyota - Bar area ) - Car Dealers Near Me - Dublin, California

I reached out to Dublin Toyota regarding some issues with the Toyota certified used car I purchased. I have not heard back

I just got my 2nd car Toyota Rav4 hybrid 2024.Thank you so much for a wonderful help Mr. Bobbie Mesina and Mr. Rohan Sharma, if you looking for people who really help you i recommend them and they will give you a good deal. read more

They take short cuts on the service and recommend services not needed. I had an oil change done and other services. They said they topped off all my fluids. Nope didn't happen. Recommend I get all four brake pads replaced and they didn't. I took it to another place which was owned by someone I know but is out of the way so I don't go there and who inspected for me per my request because I wanted to make sure I needed all four brakes. Him being a friend, he inspected everything for me at his shop over the weekend. My car is a 2013 Camry. Now I needed brake pads but only two and not four. In fact he found spider webs where the brakes and rotors were which shows they didn't even check all the brakes. He had to top off the oil because it was low. Inspected for leaks and there were none just didn't fill it up. Brake fluid was down to almost empty and was for a while because it was dry inside except for 10% of it. He flushed my brakes to make sure and refilled everything. He wanted to know who has been doing my services and I told him Dublin Toyota. He advised me do not go there anymore. They have been ripping me off. Go to another dealer. If they are not taking before and after pictures of your vehicle or a video you should be carful and verify for yourself. He told me that thur have been doing half ass work and sending me off. Everything was taken care of with no charge and he showed me pictures before and after. It's sad because I bought my car at Dublin Toyota. Apparently this is an industry problem. Young people who want the money but don't like the labor. They get behind and claim things are done and are not. read more

I love coming here to get my car serviced. Never had a bad experience. I'm guilty of always popping up without an appointment but the service techs here are always polite and get me in and out as fast as possible. I always come prepare with a book, knitting project and snacks just in case. There's always the opportunity to walk around at the mall that's near by but I always sit and wait. The waiting room is comfortable enough. Anyway I love coming here because I'm never pressured to get anything else other than what's needed for my car. Dublin Toyota must be doing something right ..... I drive an hour just to get my car serviced when there is a Toyota dealership 15 minutes away from my home read more

My first service experience at Dublin Toyota was nothing but perfection. Andrew Dile and Hugo took very good care of me and I would recommend the service department very highly. Thank you guy's. John Pereira read more

I recently purchased a 2021 RAV4 that needed some cosmetic work on a side view mirror. The dealership fixed the mirror, didn't fix or even acknowledge the car was missing a cover on the roof during the repair or detailing. They returned the car with the cover missing. I have contacted the dealership three times including twice to the floor manager Najib Noor (who sold me the car). I paid cash for the car and apparently I am no longer a valued customer since they received their money. It is obvious that the salesman was aware of the missing cover, but chose to ignore it since the car was already paid for. I would not recommend purchasing any vehicle from Dublin Toyota and especially the floor manager Najib Noori. read more

Yesterday we brought this Toyota Corolla Hatchback and we were so happy getting this car. I am a new driver too so it's hard for me to find the car that i'm comfortable with, but I love this car and it's really comfortable for me to drive them. We're new in the U.S. and i can't believe that we can still buy the car. They really have a good service and Mr. Bobby helped us a lot, he helped us for everything and he even clean the car before we get it which is really great. His service is really good and excellent! I would recommend anyone interested to buy a car specially new drivers to Toyota Dublin. :)) read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

A+++ customer service for Bobby Mesina. My husband and I were actually on our way to check out a car at a different dealership 30 miles away however with traffic we decided to stop by Dublin Toyota to kill time and see what they had available. Bobby saw us and assisted us right away. He showed us the difference of apple to apple. He worked some numbers that we were satisfied with and ended up driving off with a car that night. Thank you Mr Bobby Mesina for all your assistance and great customer service I was able to get a car right before my birthday! read more

Went in to check out the new rav4. Online shows they have some in stock with a internet price tag. Upon arrival, there were no cars to be seen in stock and was told by a salesman that there will be $5000 dealer mark up LOL and 2 weeks wait. LMAO on the spot. This is a fking toyota man, not a Lamborghini. What a joke. Waste of time. This place is so lame. Ended up going to berkeley toyota and bought one under msrp. Dublin Toyota is 5 stars in scamming and wasting your time. read more

If you are in the market of finding a car specifically hard to get trim, go check out Dublin Toyota and specifically ask for Bobby Mesina. Bobby is very professional and respectful when dealing with his clients. He recently helped me and my wife purchase our daughter's new 2021 4Runner TRD Venture edition. The whole process went very smoothly (very different from our previous car buying experiences at other dealerships) and we were very satisfied with the deal he helped us secure. He strictly follows the COVID-19 protocols which made us feel safe during the entire buying process. We highly recommend Bobby Mesina. Consult with him and you won't regret you did read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

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I was so satisfied & happy taking my mother to get her new car here. We were taken care of by Brandon & later by financial manager Rohan sharma. Thanks to their help I left the lot with a happy satisfied MOM! THANKS BRANDON AND ROHON SHARMA read more

Sam was really helpful and super on top of his stuff. Called me as soon as the car arrived with wrappings still on it. Got me the best deal possible!! Would 100% recommend buying from Sam. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

This was the best car buying experience I have ever had. I have high expectations because I have already owed 2 Toyota vehicles in the past. Our client advisor, Brad Hansen, was sincere, a great communicator and made it fun. I previously owned a Camry and a Prius and wanted an SUV. Brad helped us find a new Hybrid Highlander. He was very knowledgeable of all the features and made sure we found the best vehicle for us. We could not be happier! We will for sure visit Brad and Dublin Toyota again in the future. read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

I recently bought a brand new toyota and I've never bought a new car or one at the dealership before. I was exicted but also fearful of the dealership trying to rip me off. I was serviced by lucus and Kevin. They both extraordinarily helpful and knowledgeable of what they do. There selection is low but they told me what they had on the phone and text and when I arrived it was exactly that at the best price of all the bay Area dealerships I asked. I couldn't be more happy with my service, thank you read more

We are greatful for the service that we recieved by Mr Bobby at Dublin Toyota. He helped usus to purchase brand new Toyota Hylander XLE AWD. Very efficient and humble! read more

Dublin Toyota - Car Dealers Near Me - Dublin, California

We saw this car on Cars.com and HAD to contact Dublin Toyota the same day to go see it. This certified used 2020 Toyota RAV4 XLE Hybrid was exactly what we had been looking for in a family SUV. Fred reached out to us shortly after our online inquiry and agreed to meet us the same evening. He was friendly, informative, and professional. He made negotiating a painless process. Once we moved over to financing, Rohan moved us seamlessly through the paperwork. We never felt rushed or pressured and he patiently answered all of our questions. The manager, Thomas, helped us with a few questions as well, which made us feel like star customers. Everyone at this location followed COVID precautions, including wearing masks and social distancing. There was ample hand sanitizer available as well. Overall, we had a very positive experience at Dublin Toyota and would recommend this team to others! read more

Dublin Toyota - Our beautiful, like-new 2020 Toyota RAV4 XLE Hybrid! - Car Dealers Near Me - Dublin, California

We came in to the dealership just to browse and do a little test drive. But, Bobby provided such great customer service and made sure to take care of us from the get go. We didn't feel forced to buy anything and he made sure to give us space to talk through our decision before going through the application process officially. He was so kind, friendly and worked up a deal we couldn't refuse to walk away from. We are grateful that he was our sales consultant and would recommend him to everyone! We will definitely be coming back to him in the future! read more

I recently bought my 2024 highlander hybrid from Dublin Toyota. Mr.Sohail worked with me throughout from demo drive until delivery, he helped me with the best offer for the new car, trade in offer for my old car and also helped with finance team to get the best rates for the loan.He followed up with me once the vehicle arrived and ensured for the delivery without any hiccups. read more