Moe was the most helpful sales rep and him/Hilltop Kia is the only dealership able to get me a car in the crazy time! Other dealerships for Kia and Ford have given us the run around the block for months. I got the car I want and was explained everything about the car perfectly by Moe who is going to also help me get my next hard to get vehicle ;). Everything was smooth and fast and everyone we worked with kind and smart! read more

Just bought our second kia from Hilltop yesterday, this time a Sorento hybrid. After speaking to multiple dealers in the Bay Area, I should have just trusted my last experience with Hilltop and saved time by just going with them from the start.... but that is not my nature(slightly ocd). Moe sold us our telluride in 2020 and that experience was easy, I had no regrets at all. This time was no different. Had the car I wanted and we discussed the deal before I even got there. Just a quick test drive and it was paperwork time! Moe made the process enjoyable and quick. No hard upsell or questionable charges, everything upfront and clear. I was driving away in an hour and 45 min, there was a delay but that was an issue on my end. The gentleman in finance was no different(apologies for not remembering his name.....AJ?) , everything clear, no hard upsell and he was very pleasant to speak with. Car was washed and gassed up and I was on my way. If you are looking for a vehicle I would start with Hilltop and Moe and I'd bet you'll end up doing business with them. I'll add a picture shortly read more

I would buy a vehicle here any day of the week! Mr. Carlos Orozco is the guy to talk to. Pleasant, honest, low pressure. The stress was taken out of the whole experience and restored faith in not only me but my wife who despises car shopping. We had a good idea of what we wanted, and there was no pressure whatsoever from Mr. Orozco in getting a vehicle that met our needs. Other dealerships could learn something from Hilltop Ford/Kia, specially from Mr. Orozco! And the price... well lets just say that we met our budget, and we got a great deal and more than fair on our lease. They've got a surprisingly good selection and you can tell this is no hooptie lot. If you're looking for a beater or tweaker car, (you know what I mean) this probably isn't the place for you. If you're looking for a down to earth family oriented business with top quality vehicles, go here Hilltop Ford/Kia. One other great thing is you get to see both KIA and Ford products side by side which is unique that they carry both lines. Finance explains your options but doesn't hard sell you on fabric protection and things like that. I'm glad I went with them and was able to support a local business. A big shout out to "Moe", although he almost make me lose it in the beginning, but was forgiven at the end of the sale. He took the time to show the wife everything on her new car!! Long story short, come check them out. read more

My dad came here for his car a while back and I did the same, Raoul was a great help and knew his stuff. Really helped us out with selection and really hooked us up, as well as giving great tips. Would definitely recommend asking for him if you stop by. I picked up a Kia Forte and I'm extremely happy with it. read more

Hilltop Kia - My new car and I - Car Dealers Near Me - Richmond, California

We came back to Moe for our third car purchase. Moe came through for us once again, we knew what we were looking for and he pointed us in the right direction with available options. Moe was able to take our trade in without hesitation and had us out the door in no time. I highly recommend this dealer as they have fulfilled our needs ever time we're in the market for a new car. My family and I will definitely be back. read more

Moe at Hilltop Kia helped me with my new Kia Niro. It's our second lease with Kia EV's ....and we love them! Moe was super friendly and efficient, and has a knowledge of the Kia Niro far beyond what I will ever have! Overall he made the leasing experience a great one! I would highly recommend Moe to help you with your next lease or purchase! Norm read more

Had a great experience buying my first car with Moe! We really lucked out that the exact vehicle + finish we wanted happened to be available when we came by. Moe was able to help us immediately, and within 2 hours the car was ours! I really surprised at how seamless the process was and everyone was very friendly! read more

Had an awesome experience with Safeel "Moe" in sales. He was professional, and very nice. He even took the time to show my mom how to work her car. I'd definitely recommend you go see Moe!! read more

Moe was a huge help in finding a car for my son. He knew the features inside and out and was very pleasant to deal with and no pressure! Would go there again for other vehicles on the future! The finance team and service team were great as well. Made the purchase seamless read more

Professional, courteous, friendly staff here in Kia service department. Came in after having my new 2021 Telluride for a little over a month. Couple of minor trim issues being looked at. My service advisor Manny was incredibly patient, listening to my concerns and finding a fix. Was offered a rental when I first came in, not needed I'll wait a few hours and come back if needed. There's a Kia dealership closer to me. I live in San Francisco, but this is where we purchased and the staff here are stellar. If you're looking for a car and want a good group of people to help you, this is the place read more

I would like to say " Thank You " to Trent Cleverger for helping us getting us a New car! You went above and beyond and helping us with our credit! With Two Car, you are a good salesman! You should be Supervisor or a manager I give you a A++ I will be back to get another car for my daughter, thanks again read more

I want to give a special thanks you too my number one guy Trent Clevenger he Help me Make my wife anniversary Come True he's one of the best sales man out there If you ever need a new car This is the guy to ask for he will definitely get the job done no doubt read more

Hilltop Kia - Car Dealers Near Me - Richmond, California

I went to Hilltop Ford/Kia dealership and was dropping my friend off to pick up her car rental since she was getting work done to her van. John Tomahn, Sales Consultant approached me and I had no idea that I was going to get a car that day! I received a car with no down payment. John and the team really worked with me and I was so blessed. John is an angel, he picked out the best car that fit my body and It supported my back, the Kia Forte 2020 is a great car, it drives well and fits my body so good and comfortable. I was so blessed and nicely surprised to be leaving with a car which I have been praying for a very long time. And this was answered prayer. Everyone at the dealership is so wonderful! I had the best experience and John my sales consultant went above and beyond to help me and walk me through everything and it was not a long process. So make sure if your looking for a car to go see John Tomahn at Hilltop Ford/Kia Dealership, he will take care of you and make you feel like a King or Queen. This was the Best customer service ever! Lisa C. read more

Moe was very professional and he made a promise and got me driving away in a new vehicle . Never felt pressured to buy and worked with my budget . Highly recommend!!! read more

Leon gave a call and made sure I got the car at the promised price and refunded the $2k. One lesson for me and one that I would recommend for potential buyers is to have everything in writing. Also, when you are at the dealership I encourage you to take a look at the cost breakdown - Cost of vehicle Cost of vehicle/parts warranty Cost of service warranty EMI and term (with/without discount) offered vs market rate Any other costs (Hilltop Kia isn't charging any other fees at the time of writing) read more

Hilltop Kia - Current orders at MSRP. - Car Dealers Near Me - Richmond, California

Had a wonderful experience with Moe! We have been working with Moe for what seems like forever - the supply chain problems really delayed our ability to get the vehicle we wanted. Moe was always incredibly responsive to and patient with my phone calls, and notified me right away when they finally got the vehicle we wanted in stock! Very kind person, easy to work with, absolutely recommend working with him. read more

I just purchase my new Kia and my sales person was Moe (SafeelMohammed), and he was awesome! He was very nice, thorough at explaining everything to me and has wonderful follow up! I highly recommend using Moe if you are looking to purchase a new Kia, he will review your needs and find you the perfect car! read more

After shopping around and different Kia dealerships we decided to purchase our new EV6 GT from Moe at Hiltop Kia. He was so helpful and thorough. The EV6 is our first EV. Moe was very patient showing us the features of the car, teaching us how to use the controls and showing us some best practices of owning an EV. The experience from start to finish was pleasant and didn't take very long. read more

Moe was a great salesman., honest, low pressure, informative, I ended up purchasing a more expensive model than I had planned on... awesome and I would highly recommend him. read more

I had a fantastic experience at Hilltop Kia. I recently purchased a 2021 Kia Telluride. If you aren't familiar with the Telluride it is a newer SUV from Kia that is in high demand. I had the pleasure of working with Raoul Fulcher Jr. Most of my communication with Raoul was via phone, email, and text messages. The car was an order that was delayed due to Covid. Raoul constantly updated me on the status of the vehicle and it's estimated arrival. Communicating with Raoul was easy and seamless and he was always quick to reply to any questions I had. When the vehicle arrived, I got to meet Raoul in person and he was every bit as awesome as he was over the phone. When going over all the options for the vehicle both Raoul and the sales manager, Carlos Orozco, provided me with all the options and explained them to me. There was no pressure to sign up for extended warranties or add extra options. They simply explained all the options to me thorougly and allowed me to make the decision. Finally, when signing the paperwork I had the pleasure of working with Finance Manager, Noel Ong. Noel explained all paperwork to me and also presented me with all the options for financing and maintenance, including the service package. Once again, there was no pressure to sign up for anything, Noel just provided me with the options and answered any questions I had. I took the service deal because it's a great deal! If you're in the Bay Area and looking for a Kia (or Ford for that matter) I highly recommend going to Hilltop Ford/Kia and asking for Raoul Fulcher Jr. Raoul even reached out to me several days later to ask how my family was enjoying the new car! Top notch service all around from Raoul, Carlos, and Noel! read more

Hilltop Kia - 2021 Kia Telluride - Car Dealers Near Me - Richmond, California

The customer service there is great! Shout out to Moe who helped us through a big majority of the process and made buying a car a safe, comfortable, and an enjoyable experience. He explained everything with great patience and understanding. Highly recommend this place! read more

Mo was my salesman (2nd time around) and I was very pleased with the service and the outcome. I was returning one car from a lease & buying a new one. The whole transaction exceeded my expectations both in terms of the actual deal as well as the ease and efficiency of getting all things done at the end of the day. Kudos to the finance manager as well. Thank you, Mo! read more

Last week I received my brand new beautiful Kia Sportage. I love it! But the best part of the experience was working with Raoul Fulcher. Due to the Covid situation & after doing some research on my auto choices, I decided to do this from home. Raoul could not have made it easier & is an expert at home & "hands free" delivery. During the process he was patient & never "pushy" either...and acted more as a consultant to me! Raoul went above and beyond to get me exactly what I wanted down to my first choice of interior...without me asking!! Raoul is pleasant, responsive & a true professional. Thanks, Raoul & Hilltop Kia! read more

Moe helped us with our sale & it was a great experience. Moe was friendly & quick. The most straightforward easy & fast transaction I've ever had buying a car. read more

Hilltop Kia - Car Dealers Near Me - Richmond, California

If you're in the market for a new or used Ford or Kia in the Bay Area, Moe at Hilltop Kia / Ford is simply the best. Today was our 4th vehicle we have got from Moe, and we won't go anywhere else. Moe is a pleasure to work with every time, literally has made time for us day or night, running numbers for us, looking up info, have never in my life had anyone in a sales department go out of his way like he has. Moe has forever earned our trust and business, and he should have yours too! Thanks again Moe! read more

Hilltop Kia - Car Dealers Near Me - Richmond, California

I FINALLY got my Telluride after 8 months of waiting not due to the dealership but just because everyone wants this SUV and production was impacted during Covid. Every Kia dealership I went to wanted 5-10k over MSRP (which a lot of people pay) but I wasn't willing to do that. Hilltop will order exactly what you want and charge you MSRP and their customer service was great. Carlos, Lewis and Raoul all helped me out in the process. Lewis took the time to go over all the features this SUV has (because there are a lot) and Carlos expedited the delivery for me as much as he could. If you're looking for this sought after Telluride in NorCal, go to these guys! read more

Hilltop Kia - SX AWD 2021 Telluride Prestige with tow package - Car Dealers Near Me - Richmond, California

I just bought a car from Hilltop, and it was a very easy experience. I spoke to several of the salespeople on the phone before purchasing, and each time they were courteous and helpful. Plus they ultimately gave me a great price. After some less-than pleasant experiences elsewhere, I was happy to find the exact car I wanted there, where the customer service was great from the start. Moe was excellent to work with, as were Noel, Carlos, and Shawn. Hoping that my new Kia holds up well! read more

What can I say!! Moe and Carlos have done it again!! I came to Kia with a old Ford and I wanted a Kia sorrento so bad. Moe and Carlos gave me a deal that I couldn't say no. The process was super easy and moe always knows what I want and at a great deal. I have been coming to Kia for years! If you need Kia come see Carlos and moe. Also Lou was amazing. He explained the whole new car to me. And also top it of my little came and got herself a car! She traded in her old forte for a 2021 k5. Moe and Carlos always takes care of my family. read more

Hilltop Kia - Moe and Carlos did it again!! K5 and sorrento! - Car Dealers Near Me - Richmond, California

Need a car go see Rahul and Carlos these guys were AWESOME!! Told them exactly what I was looking for and they were able to get my deal worked out. They were super cool not demanding at all!! Made you feel comfortable and made sure you were leaving the dealership with everything you wanted. Definitely the place to go. After doing my research for over 6 months on the kind of car I wanted landing here completely sealed the deal for me. read more

Hilltop Kia - Car Dealers Near Me - Richmond, California

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Got my carnival yesterday from Moe. He made the transaction so smooth and easy. He is nice and considerate and professional. I will recommend him to everything who is looking for his/her next Kia. The dealership is quite efficient on the whole transaction. Highly appreciated and recommended. read more

By far the best car buying experience I've ever had!!! Raoul took the time to know exactly what I wanted and he delivered!! If you want honesty and integrity, and someone who knows their product, Raoul is your man! I LOVE my Telluride!! read more

Moe is the best! Moe helped us with our two new Kia Niro EV leases in the past four years. He completely understands the cars/EVs, takes the time to explain the car and the apps, and overall makes the process incredibly easy even during supply chain challenges. We love the Kia Niro EV and thanks to Moe, we are happy customers again! read more

I enjoy working with Hilltop Kia! I always work with Kevin Bracy, and he is always so patient, kind and professional!! This is the reason why i continue to get my car serviced here. Thank you Kevin for always being amazing and taking care of your customers!! read more

This was my first visit to an auto plaza. My expectations were high with no intention to buy anything but get a better understanding of the features in my car. My sales lady was Alana. Her customer relationship was top notch. She gave me an expository of the car with proper eduction even though I didn't originally purchase the car from Hilltop Kai. However, I drove out a satisfied customer. I must add I got a brand new car of my choice from Hilltop KAI. Thanks to Alana and the team for a great job. With the after sales care I got ; it is definitely a 5 stars from me. read more

Casually shopping some new car options and stopped to check out the Stinger GT that was out on the lot since I was in the neighborhood. Shoutout to the great service I received from the salesperson and his floor manager. No pressure and was well informed about the new model. Able to answer my questions and showed me a bunch of features that I was unaware of. Very relaxed demeanor on our test drive. Still thinking about which model to go with, but if I pick up a Stinger, it'd be from these folks. Thanks! read more

Hilltop Kia - Car Dealers Near Me - Richmond, California

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Moe was really helpful and professional when I came in yesterday to buy my new Kia Seltos. I wish I could have gotten a better deal, but I understand the current financial climate. Happy customer! read more

I recently bought a used 2022 Kia Niro EV from Hilltop Kia. Really, I was just going to look at and test drive some electric cars to make a decision later. But I found a fair price on a hard to find car and was quickly considering whether to buy it or risk having to find another one. The best part of Hilltop Kia is that I did not feel pressured to buy a car. Sales Rep Lewis presented my options and told me to take my time, and they were patient as I slowly came around to being ready to purchase. Everyone I met there (didn't get all their names) -- Lewis, the financing guy, contracts guy, other sales rep -- were very helpful and friendly. We had some good laughs too. When the sale was all done, Lewis walked through all the features and taught me how to charge the car. Very helpful when transitioning from a 2010s car with little features to a 2022 electric. Given some of the reviews I've seen about other Kia dealerships, heading out to Richmond was worth it! read more

I had the pleasure of working with Moe to purchase my Kia. He was great! Personable, patient, calm, knowledgeable -- all the things I was hoping for when making the decision on buying a car read more

Raoul is the best car salesman I've worked with. He was super helpful and attentive. He delivered my car to me in Vallejo and spent quite a while giving me a full orientation of my new Kia EV6 GT Line. He has followed up with me several times to make sure I was satisfied. What a great experience. read more

My car was vandalised and I took my car here and they had my car for almost two months and they damaged it while it was there. Then I got the car back, and two days later, it broke again. I paid $150 for the tow only for my car to still be there another two or more weeks. As of today still waiting. They damaged my starter and to fix the starter I have to pay out of pocket and use the credit they gave me for the previous damage to fix what they broke. My total cost because of this $700 for a rental because they told GEICO this would be a quick fix and my insurance only paid for 30 days. $150 for a tow and over for a starter. That was suppose to be a one day fix and two weeks later still wairing. Contactes corporate and nothing Worse place ever! read more