Usually when I go to this location it's packed and they're sometimes slow. But today was amazing I might say. Lauren was the cashier that took my order and helped me through the entire time. I got 2 cheese burgers 1 plain and 1 with no tomato and 1 double double then some drinks and fries, it was obviously loud and hard to hear she accidentally heard 3 cheese burger no tomato and 1 double double. And I didn't realize till after I already paid. I'm the type to not want to complain or switch anything out but I wasn't going to eat 3 cheeseburgers so I went up and I didn't even want a refund I just wanted her to let the crew in the back know not to make unnecessary burgers. And she was nice with a smile on her face the whole time she gave me a refund even after I said I didn't need one. And she brought my food out to me. Lauren was just super nice the whole time and was super sweet she seemed like a great hard worker just by having that small interaction with her. read more

In N Out is always my go to for fast food. Everything is made right after I order so I know it's all fresh. Great customer service as well.

I always go to this in n out burger considering it is the closest one to my house. They normally do a great job but tonight was a different story. I went through the drive through, ordered an animal fry along with another meal. The girl at the window first forgets to give me an animal fry so I have to wait for her to do that. Then once she hands me the box which is supposed to have fries in it, I drive home, which is 20 minutes away. I get home and come to realize there is 2 plain burger patties in my animal box. So, I drive ALL the way back to this location and explain what the problem was. When I showed the clerk she says "Oh there those are!" No apology, no attempt at compensation. I work in customer service and I know that is not a way to make right for mistakes that are made. read more

It may seem weird to give a 5 star rating to a fast food place. But I feel like this in-n-out moves lines very efficiently without losing the quality of the service. Compared to a few other similar places, they're doing a great job. read more

It's the best of the fast food hamburgers. I'm not crazy about their fries they're never done enough and I always forget to order them well done. For the food, I'd only give them 3 stars but they earn the extra star on customer service. The last 2 times I've gone through the drive-thru they have a real person taking orders. I love this! So much better than talking into a speaker. I'm sure I'll be back next time I'm craving a quick burger. read more

food is always good but the inside is SOOO dirty. the floors are dirty and we had to wipe down our table before we could even sit down ..

Want a hot steamy fries and a great cheap burger come here! In n Out won't disappoint. Loved this place ever since I was little when we could only get it on vacation in Cali. Thanks for bringing it to the desert! read more

Who can hate a delicious In-N-Out. Anything less than 5 stars would be insane. My favorite meal is a 4x4 with peppers inside, fries well done and a vanilla shake. Extra spread to go with burger and you have perfection! read more

I love all in and out burgers! Friendly staff, good food, and clean! Fast drive thru. Stapley location has a hard parking lot to get they during busy hours but close to home. read more

One of the better burgers I have had from a fast food place. The veggies are always fresh and I love the "special sauce" aka thousand island. Just an all around good burger. Their fries are also great too. Made fresh and perfectly seasoned. The only thing I wish is that their burger patties were a little thicker... read more

This place STAYS busy and you will always have to wait on them. I love their burgers and I really think it's good quality meat. Went through the drive-thru today that had 12 cars waiting easy and the In-n-out employee came to my car to take my order. Some secrets you have to know about In-n-out... they have animal style which includes grilled onions and mushrooms, and they have protein style which is with no bun just lettuce. My favorite is the double-double protein style. So good and the service is great and honeslty they are pretty fast as well! read more

Fresh food good prices. Meat is small, but you can go 6x6. Secret menu for regulars.

Last 2 orders of fries I've had at this location needed a fork because it was pieces. It was as if someone had used the fry scoop to chop them up into 1" lengths before filling the basket. Very disappointing because it makes them hard to dip. In and Our is one of the very few places I eat fries because they are gluten free as opposed being cross contaminated by other fried foods or coated with something that contains gluten. read more

All I have to say is ...... 25 min in the drive-thru. Ummm there were only 3 cars in front of me......?

This was my first experience at In and Out. I love that you can order your burger protein style (in lettuce rather than a bun). I thought it was very tasty. read more

I am a huge In-N-Out fan and eat here regularly. All ingredients are fresh, never frozen, which comes through in the quality of the product. Often called "fast food", INO rises above the rest. Associates are always friendly and eager to help customers with anything they may need. I'll recommend INO to anyone, even vegetarians! INO has a delicious grilled cheese that comes with everything that comes on a burger (except the meat!). If you havent yet, give it a shot! read more

Never disappointed! . This place knows how to rock the burgers. .I love it animal style. ..and the fresh cut French fries are delish....

They always have good food here but it has the worst traffic flow I have ever seen At one if these places! The drive through was a compleat mess. People coming from all directions and having to block a road in order to get in line. They really need to change the way the drive through is. People were getting really upset! read more

I love in-n-out always but the service was so amazing tonight I had to post a review! Gabriel was the best employee I have ever seen! He was so sweet and helpful! He brought us our food, checked in on us, and cleaned up for us! He did it all with the best attitude. Always love in-n-out and their employees! read more

My favorite In-N-Out location by far!! The associates are extremely friendly and my cheeseburger always turns out correct and extremely delicious. read more

Great burgers especially animal style. Come here often with the kids. Always satisfied all good taste and the fry's are good also.

Always great service and delicious food. Truly great American fast burger. Drive thru lines are always busy, beware.

I've been coming here nearly every week for the last 12 yrs. They have NEVER messed up my order. Never. It's always clean. Food is always fresh and good. Simple, easy, delicious and friendly. If you haven't experienced In N Out then you need to. Not your average fast food burger. read more

My other favorite place! I call it my cholesterol cheat day! It's so good and everyone is always so nice!

Super overated! From the long wait in the drive through (I got to witness an accident while waiting due to the overcrowded parking lot)... the double double animal style I got was undercooked and that's hard to do considering its more of a tomato sandwich compared to a hamburger considering how thin the 2 slice of meat were. Thick juicy tomato slices along with plenty of sloppy cheese. But the meat wasnt even worth it. Really all you people that praise this place. I dont get it. Fries were way over salted..But they were fresh cut...LOL. on the bright side, I enjoyed the strawberry milkshake. I tell you what...I'll take Wendy's over this place anyday. read more

This place is just like any other in and out who does good staff is friendly Services quick the only thing that sucks about this place is that it's overrun by teenagers they're everywhere I swear they come out of the walls they're loud they're obnoxious. read more

Best service, friendly employees and great food! I would definitely recommend this location!

The service here (and at the other locations as well) is excellent, and equally if not more importantly, the food is always outstanding at a completely reasonable price. Much better than competitors who in some case are more expensive for lesser quality food! Who doesnt love In-n-Out!? read more

The double combo was very tasty and inexpensive (less than #7). The people at the counter all had smiles on their faces and seemed to be very glad to work at In-N-Out; they apparently get very good training. Nice end to a long day. read more

What can you say that everybody doesn't already know? Simple menu, tastes exactly as expected every time I eat here. They don't own freezers so you can imagine why the quality is so good and consistent. Employees are a different breed I swear and probably because they pay them so well. This is the smartest business model by a restaurant chain in the history of chain restaurants. So long as they don't go all McStupid on us, I will continue to eat there once a week as usual. I would more often if I wasn't trying to keep my weight in check. read more

Personally I love this place. The classic simplicity and smiling delightful service makes it a very tasteful setting. But if we're talking taste the fries don't have much of it. All the times I've been there the fries are bland and tasteless. However they provide a great base if you order it "animal style" or get a packet of their spread for it; it makes them very delicious. I've tried each of they're shakes and they aren't amazing but they're definitely good. The burgers however have tons of flavour but they also have tons of grease. If you have a cholesterol problem I don't recommend it. I've also found that a lot of the parties are a little burnt. I suppose it goes along with classic simplicity that makes all of these so; they don't flow in flares to dazzle other people but they stick with the recipe and I respect that. It's a wonderful teen hangout with food food and prices. read more

I always come to this place and it had been a while since I had visited this in and out and never disappoint except today. For the first time in a while I went through the drive thur I ordered my food got it and got home about maybe less than 10 mins later notice they gave me the wrong size drink I had asked for and paid for so I let it pass it's a mistake there busy right? Get inside, I love there fries cause there always fresh and hot and I get my fries there cold as heck and hard over fried they weren't enjoyable and to kill it off my burger was coldish as well. I was so disappointed:-( I will keep visiting to give it another shot but I was so looking forward to the food!! Felt like a waste of money at the moment! Still 4 stars because I still love there food! read more

I'll pass on the "Animal Style", but the burgers are above average, for sure.

Amazing food, resounding great service, awesome place to stop by if you are in the area!

I love In N Out! This locations always gets our orders correct and the drive through is pretty fast.

Took 45 min to even get our food.. and by the time we did. It was cold. - I do not recommend this location.

Burgers are cold when i get them home and live just 2 mins away. They will always, always get my order wrong. My burger is never right. I swear its the most annoying thing ever. I hate driving back each time just to request they fix my order. I dont know whats going on behind that counter but they cant get my simple order right to save their lives. If you can make the drive down to san tan mall and go to that in-and-out. read more

Keep doing what you guys do best, thanks for the great service and quality of food.

Fast Friendly service despite long line. Great product and nice and simple menu. Good job in and out burger!

Aways fresh! You can watch your meal get prepared. Quick and accurate service. My son loves the milkshakes.