Well, where to start first? We got here at 1PM, it's now 2:23PM as I'm starting to type this out. The appetizers were amazing. We got the fried dumplings & jalapeño poppers. Everything came out fast until we ordered our actual meals. When our food came it didn't come out together. Pretty upsetting because my mother-in-law ordered a sushi plate that was $60 & hers came out after we all finished our meals & only after we had to ask twice if it was ever going to come out. This is a cold item, I don't understand why it wasn't the first to come out. The beef & broccoli my fiancé ordered was fine, actually "properly" cooked unlike others had reviewed in the past. My father-in-laws sushi & salad was fine and completely drenched with dressing. I ordered a house salad with no onions & added chicken assuming I was getting the same good looking salad as previous reviews. Yet again, I was let down. When the salad arrived and it came with onions, no chicken, & no egg. They took it back to correct it, and when it arrived it had a lot of welted pieces (even a cow wouldn't graze on this $h!+), no egg (still), & dry as if they neglected to put the dressing on at all. Hey, but at least my chicken was there with no onions, right? Finally when my mother-in-laws sushi came, my egg came too. *rolling eyes & facepalm* This whole time the new guy that was training had no trainer with him. I've worked in many hospitality businesses & as a trainer in the past I would never leave my new trainee alone. I'd make sure I was following them in case he/she would require assistance. When they finally brought us the check they had only discounted $8.50 from this just shy of $200 bill. As a previous employee to high end restaurants, I most certainly would've comped half of the $60 tray due to the neglect of having it arrive last after we had all eaten. Lastly, the ambiance was okay. You have a nice view of the green water, boats, & townhomes. However, 12-3PM was ratchet brunch festivities here with the music blasting so loud that the glass was shaking/rattling. We couldn't see in, but I'm sure the people inside could see us sitting outside. NOTE: My fiancé now has diarrhea from his beef and broccoli he had so BEWARE if you do go here!!!!! read more

Jade Restaurant - Welted HOUSE SALAD & an extra plate for my one egg that never came with it to begin with when it was supposed to. - Sushi Bars Near Me - Long Beach, California

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Drinks are fantastic but the sushi was not very good. Go there for drinks and hang out with Shawn. He's a cool guy. Lots of fun! Tip him well! Restaurant is quaint. Update: my stomach is turning. I think I have food poisoning. read more

So, First... friendly & kind staff, but that didn't make up for cleanliness, decor, & confusing menu. We ordered a simple lettuce-rap and lettuce was dirty and silverware was dirty. This is only the second place, that we walked out on...it was probably our best decision of the night. -2 One was for the kinds staff... read more

Beautiful decor inside and out. Hostess was wonderful. Sarai was the sweetest and best pat of our visit. Food was great. My only complaint is that I had to chase the waiter down to place the order and to get the check. To top it off he ruined my plans to see the sunset over the ocean. Took his recommendation and ended up not being able to see any of it because of the building that we're in the way. Other than that the food was great and loved that Sarai went out of her way so we could enjoy our dinner by the water. Thank you hun, read more

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Worst service I've ever had. 30 min. to get a glass if water and over an hour ordered Miso soup and never got it. I left. Bad enough ordered chicken there once and it was drier than sandpaper. Never again!!!! !Not worth it. Totally ignored. Worst service ever. Last time found a hair in my food. Definitely wasn't mine. The cook was bald and didn't believe it, but that hair got in there somehow! read more

Great place to eat good sushi and enjoy the entertainmemt. They have karaoke and Live bands. read more

Food is delicious ambience I'd great custom service excellent. I just wished they would bring back bottomless champagne/ mimosas

Ok, to start: the service was really good. Food and drinks came out quickly and the staff were amicable. The food: not so great. It didn't seem like the freshest meat. We got the curry and wonton soup. They were not good. The soup was so salty. The chicken curry was more potatoes than anything else. If you're going, you should know this is very much more of a bar. They had karaoke going and it's probably got potential for a great time, just not what I expected. read more

First time here, possibly last... We were heading out for a casual birthday gathering. Was supposed to go to Ballast (local brewery). A friend said she had been to Jade and it was "Fun" last time she and some friends were there and we should try it....‍ Not sure we will be open to suggestions next time . We got there right on time for our reservations, requested the fire pit... they told us they would turn on the pit and come get us. 15 minutes later we walked in to ask about the seat...they forgot us. We walked back, pit was not on...we were asked to lean back as they lit it. They didn't want it to blow in our face , seamed safe. Food was below average. Funky tempura shrimp, "Waygu" sliders so tough difficult to cut in half with knife, edame had to be sent back, sushi was like the quick market snack quality. Drinks weren't so bad pricing was about average for a restaurant... except the one thay was half poured down our back...YEP! What really made it tough besides the food quality was the server. She disappeared while we were ordering drinks and left one person outstanding (the person with the BDay). She took all of a sudden like she got the bubbles and had to run. When I went back to look for her, circled the restaurant twice, she came out from behind a while eating . Got the first drinks delivered and that included half a martini dumped down one of our backs....$200 shirt forever will be the espresso martini drink. The server acted like she didn't know it was spilled as she delivered the half spilled drink to the person in our party and the drink continued to drip off her hand like a kid at the zoo with a melted ice cream cone. We called her out on it and she walked away. Another sever brought us some towels (she never apologized). Our next round, a few of us walked in to order our drink from the bar because she just was not coming back and asking. Not sure if she was embarrassed or what, but she barely came back out to check on us about food or drinks. It was eventually time for us to leave because we weren't being monitored and weren't sure if they wanted is to stay. We even told them it was a birthday and they said they were going to bring something out for the birthday girl... maybe Amazon will be delivering soon...still waiting At the end, someone from our party mentioned to a manger the issues, she addressed it with a discount...I do/ we did appreciate that, but here limitations were what they were. Actually felt bad for the manager, she was all over the place that night helping out. I think someone internally really needs to address these issues, and I am sure a few other things. The manager from Saturday night has my number as she said she would follow up. I feel like Jade has their name on a chalkboard somewhere with check marks somewhere 8n middle school and someone needs to give them Saturday School with the rest of the "Breakfast Club"...Long Beach, I expect better read more

My husband made reservations for my birthday couple weeks ago. We literally got there when they first opened there wasn't anyone really there but we had good seats on the waterfront. The food is good as well and our server was nice. We need to revisit this place. read more

I have mixed feelings about this place. It's in a shopping center with tough parking availability during prime time hours. Restrooms are towards the back and are clean. Customer service was amazing and food was decent. It's the ambiance that's tricky for me. I think this might be a local spot for the older crowd. Not sure, as this was my first visit. They have karaoke which I have to be in the mood to hear or sing. Wasn't my thing that evening. read more

Jade Restaurant - Appetizers and Happy Hour - Sushi Bars Near Me - Long Beach, California

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Excellent service and venue - food is nasty and salty esp the Mongolian beef ; tasted too much of oyster sauce or cornstarch; tempura was oily. We ended up getting the steak which was cooked to perfection. The 2 star is for all the bento boxes we all ordered for 10 people and it didn't not go well to our liking - each and every order we did. The espresso martini is yummy -the ambiance is excellent and picturesque. Theres a good band for entertainment read more

All you can eat sushi $30 on Mondays til 8p! Woo hoo! Tbh unless you really want the appetizers (edamame, salad, miso soup), ask them to hold them so they don't go to waste. You get your moneys worth if you just eat more sushi anyway lol Great sushi, great value, great ambiance! read more

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Do not expect authentic Asian cuisine and good service here. Ordered the Kung Pao chicken and it tasted like boiled chicken thighs. Gross

Well I went for lunch buffet- just really basic- dark inside where I felt like I was in a cave. I asked to sit outside by water which helped. Overpriced for basic Chinese fare. The server was nice. But I was the only guest!! I will not return here but I'm sorry to have to say that. It's hard for me to criticize but it's the truth. Sorry Jade- maybe your Sushi bar is much better. read more

Huge portions! Ro gave us the best service! Fabio the chef made us feel so special. Please get the BEST French Toast! The Cream is next level delicious! The patio was intimate and perfect four our party of 10. read more

Jade Restaurant - Our Family with the AMAZING FABIO - Sushi Bars Near Me - Long Beach, California

Jade is an excellent restaurant with outstanding service, delicious cuisine and great entertainment!

Unknowingly ended up here on a day when they do Karaoke and a time when they do happy hour but didn't partake in both. We enjoyed the scenery outside by the water. Service was prompt and server was friendly and knowledgeable. The food came in big portions with I appreciated. The beef with broccoli, kung pao chicken, and shrimp tempura were all good. Parking wasn't hard since there's a big lot in the plaza. Will try to bring out of towner friends here when they visit. Seems like a great place to unwind. read more

Jade Restaurant - Beef with broccoli - Sushi Bars Near Me - Long Beach, California

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The fish and food were fresh. Our sushi lovers say this was the best sushi they have had. The ambiance is very mellow when there isn't an event. Sit outside when it's a nice day and enjoy. All of the staff members were nice and polite. read more

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Come for the atmosphere and beautiful view. Food and drinks blah . Nice service . And organized

We celebrated my son's 24th birthday along with a party of 10, the server was so awesome I believe his name was AJ I hope I got it right along with the manager (didn't get his name) best customer service! I will definitely be coming back! read more

The food was great, we had a very nice waitress,the band was great, we had a fun birthday celebration

Greeted with hostility from manager. Demanding 2 drink minimum followed by explanation of how they intend to change decors color that will require 1 mil to accomplish. NO SIGNES implementing 2 drink minimum when I asked were is this new policy posted he brought me a tiny sign on light yellow paper with gold print - could not read it- Tom also required that I eat sushi while sitting at the sushi bar. I explained that was why I am sitting there! RUDE telling me he would be watching. I explained that I couldn't get a drink if I didn't get service. Service was TERRIBLE but I see why the servers were being micro managed by Tom the new manager. Nevertheless; Service for drinks . I had sushi which was excellent and received my order quickly because I was sitting at the sushi bar. Bad experience. Bad experience got worse when I watched him go around to each and every table and explain the same thing over and over again. He started with the band. He interrupted their set up and continuously enforced. The fact that there was a two drink minimum and why they were doing this because they wanted money to renovate the facility. My stomach was getting upset hard to eat my food harder to order a second drink I've been going to that restaurant for eight years This is the first bad experience I've had I don't think I'll be telling people about your restaurant very much. It's going to take a while for me to brush off these feelings of being disrespected. If ever Therefore, in conclusion, I will not be supporting Jade's restaurant in Long Beach neither will my friends. read more

The worst rainbow roll I ever had. Even the ginger was bad. Not fresh. Will not come back.

So we went to Jade resteraunts last night. We had a large party coming in. Understanding it was gonna be busy; however we had the rudest sever ever. Her name was Sahe (Sarah) she was rude, unattentive and probably shouldn't be a server. We waited an hour and a half for food the appetizers came out with the food. Some food never came out so we tried to cancel and she became arguemetative. Management just played it off. The food we eventually received was good. read more

Made reservations here since it's close to the movie theater and I've eaten at Jade's a few times and it's always been a good experience. This time I had the crispy shrimp & a couple of cucumber martinis. The shrimp was really good and they give you a lot! It is deep fried but the batter isn't too thick. It came with a side of rice and for such a simple dish, I can't stop thinking about it. The cucumber martinis were nice and strong. Live music was an added plus. read more

Jade Restaurant - Honey Walnut Shrimp - Sushi Bars Near Me - Long Beach, California

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Sat for 25 minutes. Hostess acknowledged my party. Never received service , on a slow night. Only thing good was the band tonight. Strike 3 for this restaurant read more

Jade is a fun place to visit. Live music and a lot of people enjoying themselves. We've celebrated milestone birthdays in the large, private room. read more

Great service and good food!!!!! All the staff is friendly and welcoming to all!!!!!!!!!!!!!

My sweet & sour chicken was just the same fried nuggets used for orange chicken, but tossed with bell peppers, onions, and pineapples. I've eaten here before and it was underwhelming. This experience punctuated that sentiment. The band was on point! Coming for the entertainment made it worth it! The drinks were good! My guy is the alkie, and had 3 of whatever it was. I had coffee. It was delish! The venue was larger than expected. Dance floor. Two patios. Bar. Seating inside. Waiting area. read more

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Great food, excellent bartenders and wonderful live music on the weekend! Everything we've ordered has been fabulous! Sushi bar and all! We love to go to Jade for Linch or dinner, drinks and dancing! read more

Food and ambiance very nice on Easter Day but unfortunately service was not so good. Plenty of servers but no one to service our table. Had to constantly ask and wait. The hostess was too busy doing busy work and although we got her attention a few times she never followed through. Even had to get up to ask for our check after asking her to assist us. We like it here but disappointed service was not consistent with our other visits. read more

Food needs more improvement in taste and presentation. It feels like the process in cooking is rushed.

If you're over 60, looking for cheap drinks and an awesome cover band this is a great stop on Sunday evening. No joke, happy people dancing to cream and doors covers. Great to see. (Attentive and prompt bar tender too) This is not a restaurant, it's a dive bar masquerading as a restaurant. I feel bad for the servers, they are doing what they can to hold it together, but the food is mediocre at best and the organization is poor, ( a host/hostess or clear signage might help) read more

Service and ambiance were very nice. I'm not happy to share that the food was mediocre, at best.

It started out great. Our server was very nice, attentive, complimented our choices, said we'd get a fried ice cream after dinner since we were there celebrating my daughters birthday. Food came, it was delicious as it has been for all the years we'd been coming to celebrated birthdays, and then it all changed. The place started getting crowded, tables were shuffled, tension increased, our pleasant server was replaced with a very nasty woman. We were cut... No more niceness. We were given the bill and was very rudely told our table was needed. Put my card on the table and she snatched it up without a word of good customer service, as in, I'll be right back with your receipt. The people waiting for our table crowded around us and loudly told each other, they are leaving. Needless to say we didn't get our fried ice cream... I loved this place, looked forward to coming a few times a year, but sadly will never step foot in there again. It also saddens me that our good server didn't get tipped because of the terrible experience from the one that closed us out. I own a restaurant, I know the stresses of customer service and satisfaction. They could have offered to move us rather shove us out the door. Despicable... Happy F'n Birthday, now get the f out. read more

Great Ambiance and location . Soup of day - lentil - over salty. Crab cake - extremely average. Ordered sweet and sour pork, get served chicken. read more

This place is such a great little date night spot. My boyfriend and I loved the food and our server was very attentive. We'll definitely be back again! read more

Jade Restaurant - Martini and a Mule - Sushi Bars Near Me - Long Beach, California

At first she was friendly and asked if we wanted drink. My friend and my husband ordered a drink and she said she would come back and check on us later. It took forever. Everytime we needed something we had to figure out where she waa. We would ask for something and never get it, then have to search for her, and couldn't find her must of the time. Sliders were not good. When it came time for the bill, we asked for separate bills and a box and she never came back. I had to hunt her down again and finally found her. Asked for the 2 bills again, then she still didn't come back. Went to hunt her down again, and we said again, "we need 2 bills and a box. She acted as though she never heard it. Wow! I finally had to tell her how horrible her service was and all I got were excuses. Sad. Nice place but horrible service. The only thing good about tonight was the great band!!! read more

We keep getting trapped into coming in, since our boat is in the marina just out front, but we really need to just say NO. -We've tried going just for drinks - fail. They're watered down and over priced. -We tried just going for lite bites/sushi. Lack of flavor, consistency and over priced. -We thought their new weekly lunch buffet would maybe be a good idea, and tried it this past Monday. Hospital food is better. We were the only ones there. To top it off there was a health inspector investigating a call they received over someone getting sick. And that's when I decided to check recent Yelps. We had never been there during the day. There's definitely a reason why they keep the decor/lighting dark - it's so grimey and could use a deep clean. read more