Love overpriced subs? Then this is your place! They're super skimpy on the toppings and also, they didn't have any wheat bread when we were there for lunch on Sunday 6/21. Not sure why my husband wanted to go there so bad but I know we won't be back! We could have dined at a full service restaurant for what we paid for two subs! Which is what we're going to do next time... read more

This place is classic! Had a problem with my sandwich here, made my complaint, i got a card and thought i could use it at any jersey mikes but was not accepted, so now, forget it!! Will never ever go back! read more

Good sandwiches a bit overpriced. First time there was OK, slow on the service since all meats are sliced to order and if others ahead of you. You get the idea. Second time there a few months back, no white bread only wheat so we did not order and left. Just the other night for our third visit again, no white bread only wheat. In all fairness the kid behind the counter said they only had wheat but I misunderstood they had no wheat. Point is if you don't have what the customer wants, you won't be in business long. I won't be back. read more

My favorite place for a sub in the area. #13 is my favorite and the pepper relish is amazing! You have to request it on your sub.

These are the closest I've found to a true hoagie! I miss my hoagies more than anything and this was a good substitute. Could of used a little more vinegar and a little more oil, but that makes for a soggy sandwich. read more

Good staff and food ! Changes were made and we are impressed. Many friends have been here and love it

Awesome sub and polite quick service today! Will take this over subway any day. Picked the chicken hot sub, great meat products, actually really meat. Not that junk lunch meat from other places. Solid spot. read more

I love this place. My third time at this location and I had the best service from a young lady Nichole brown she was ver patient and sweet I recommend coming when she's working read more

I have only been to this restaurant twice and I have to say that I am a fan. This place makes Subway look really bad! Not only is the staff here very friendly and good at their jobs but the food there is just delicious. I Love the fact that everything is cut fresh before your eyes instead of wondering how long its been sitting in this nasty tub out in the room temperature air. A big thumbs up. read more

Large sandwiches even their smallest sandwich is quite large, stacked high with meat and cheese as it should be. Great prices too, friendly quick service. Excellent lunch read more

A few weeks ago was the first time i tried jersey mikes since i have lived here and i wish i would have come sooner. The wait was not long and they were quick to make my order. I ordered the regular italian fir 8.95 and it tasted great. The bread was soft and the meat is freshly cut in front of you and vegetables were fresh. Its a no frills sub shop and they have good quality. The staff was friendly and greeted me when i walked in and were eager to assist me. They also have promotions when you sign up to their email club. Like a free sub and drink on your bday or buy one get one offers so its worth signing up. I will definitely be returning on-a regular basis. read more

Excellent place for a sub sandwich, all meat and cheeses are freshly cut in front of you (unlike Subway). Bread is always fresh and soft. A little on the spendy side but in my mind, you get what you pay for and if you want a FRESH sandwich this is the place to go. I'll be a returning customer for sure. read more

Always friendly, helpful, fantastic service from this place. The food has never disappointed, either. Too many sub places have come and gone in surprise but I'm hoping this one will stay. When I need my sub fix, this is the place to go. Pleasantly surprised by the portions, service and taste for both cold and hot subs! read more

Awesome subs and great staff! Everyone is fast and friendly and the sandwiches are delicious!

Now this is an east coast sub! Bread isn't too soft & everything is fresh! Plus the cheese steaks are the best I've found here in AZ (though they really need to add french fries to the menu :) I go here at least once a week and it's great each time! read more

I cannot express how cool these people are, my sandwiches are always spot on and the people are so friendly I can't even imagine going to jimmy johns read more

Really fresh and tasty subs. Friendly staff. Clean environment as well. I would eat there again.

Great subs much better than Subway, but pricey! 15" $12.95 each 7.5" $7.95 each (No 12" subs) plus chips, plus drink! read more

Yum! Love their italian subs. Very good for lunch and huge portions!

Sub bread overcooked or stale, the bread was rock hard on each site. Called and spoke to lead Blake who said to drive the sandwich back to the store, which is 20 minutes from my home. I was already inconvenienced with an inedible sub. Blake said he would pass complaint to manager, who never called back. Two days late called and asked for the manager who confirmed that he received the message and refused to return our call, he also insinuated that we were liars and refused to comp or offer at the minimum a replacement sub. There is no customer service. Remedial soft skills and customer service skills should be offered to the manager who I spoke to on 10/30/2020 at approx. 10 am and to Blake. Filed a complaint with the cooperate office, bbb, franchise owner, cc. Have ordered from this store numerous times and the bread was never rock hard to the point that you can not eat the sub. Also when waiting in car for the sub to be made, staff face masks were not covering nose. Per Jersey Jim protocol face masks are to cover nose and mouth. If the manager and shift lead Blake were trained in customer service, a resolution would have resulted avoiding all of this. read more

Our family loves their sandwiches!!!! We have been there at least 20 times. Mikes way is the BEST!!!! Friendly staff, and reasonable prices!!!! Yummy!!! Keep of the excellent work! read more

love the food, great service, the girls that help me are always amazing and super cute (; read more

Jersey Mike's Subs - Sandwiches Near Me - Surprise, Arizona

The customer service here is awesome and the subs a fresh and great too. Will definitely be back

This review is not about the food or service, both are tops, but i have to write about the cold in the place. I t doesn't matter if it is 52 or 102 outside, the air conditioning is still blowing at top speed. Last week when i was in, the place was like an ice box. A family put coats on their kids and another older couple was heard complaining about the cold. Do something about the temperature, i know it is hot by the grill but you are catering to customers not the employees. It is a shame that a good meal should be ruined because you cannot or will not turn the thermostat UP. read more

I don't know what all the rage is about this place. When they first opened in Surprise a lot of people were talking about how excited they were because Jersey Mikes is so great. I would beg to differ. This place is nothing special and is extremely overpriced! We have no problem spending money on good food.....but this place is far from 'worth' the money. The subs are mediocre to low quality. The sizes of the subs are odd at 5,7 and 15. And the prices range from $5 to $15 for a sub. I'm sorry but $15 for a sub is ridiculous. Buy the time you get chips and a drink you are close to $20......ugh...ya right! We have seen many sub shops come and go in Surprise.....this is probably the third one in the exact space and none before have last so I'm sure Jersey Mikes will be taking a hike very soon. Overpriced mediocre food does not last in Surprise. I'd suggest you go down the road to Mr. Goodcents who has been a valley staple for sometime now. They have a 15 inch sub for the price of Jersey Mikes medium sized sub. read more

My husband and I just ordered Jersey Mike's today, and when we got home to enjoy our meal. we came across human blonde hair in our food! he noticed the strand of hair in his sandwich and I offered him the rest of mine. He refused and I continued eating. Not only did he get hair in his food, but I also came across one in mine. I was quite disgusted it was embedded in the cheese. Will not recommend this place read more

I ordered a sandwich online picked it up and got it home and it was not what I ordered. I called and spoke with the manager who was initially very rude. She blamed me for the sandwich being wrong but said that I could get come in for a replacement later that week. When I ordered my replacement I ordered it online and paid intending to get a refund so that I didn't have to wait in line. Which is the whole point of online ordering. When the manager did the refund, She started to read my credit card number out loud in a store full of people while she was putting it in the computer. I had to ask her to stop. She didn't apologize and again blamed me for the mix up. Considering I was dealing with the store manager and received such poor service twice I will not be returning! They need to reconsider the management. read more

Happy to have a Jersey Mikes in Surprise, AZ. Been here 4 times and the have never disappointed! This location is extremely busy Yet, they are very good at working through the crowds. read more

Standard sub place. I like getting my subs mikes way! They don't have a toaster which is major bummer. Your option is hot or cold sub. I do like that they slice the meat fresh in front of you though. read more

I got a sub there once and I will never go back. There is very little meat and cheese on the sub I got and very little flavor. They definitely are overpriced for what you get. read more

Love this place, come in every Thursday and order my favorite ( Turkey with banana peppers on white bread, yum!) same brunette girl (Kathleen?) always has a smile on her face and is happy to assist me, same with a large man that I can not remember the name of. Anyways I recommend the mean 13 because they always whip them up good! read more

Night shift was incredibly slow and the only bread available was wheat. Food was okay otherwise but don't come here in a time crunch at night. read more

So happy Jersey Mikes now in Surprise! They have the best! More meat, good service too. Now we will know where to eat! So happy!