We have had coffee and breakfast on Sunday mornings for the last 4+ months. The young lady at the cash register is attentive and kind and greets you with a smile. The food and coffee have been delicious. The zucchini muffins are the best. There is one thing I wish the management would fix, and that is the toilet seat in the women's bathroom needs to be replaced or repaired. The toilet seat is loose, and it slides back and forth. read more

So I've been to this location at least 5x and I've waited to review because I know things can vary with different workers and shifts... First, we really like the menu option and feel like there are healthy options! HOWEVER, I have two concerns: 1) portions are small - we routinely spend $50-60 for 4 people and still leave alittle hungry. They routinely fill a bowl of soup half full ($7 for soup) and when you pay for extras like, olives for ex, you get like 5-6. This location just seems more stingy than other Panera locations and their competitors. 2) hire friendlier people. In general, I don't like the remodel (high walls and you can't see your food being made like when was Paradise Bakery) but the limited interactions with staff should be met with a smile and / or at least more outgoing personalities. read more

I order from this Panera frequently as it's close to work. Never had any issues with my order. I typically select the rapid pickup and it's always there on time when I arrive. I am such a sucker for their baguettes and prickly pear hibiscus tea. Only complaint would be on occasion the soup isn't hot enough (in my opinion) and could stand to be a bit warmer, particularly for people who are taking their orders to go. read more

I ordered a Caesar salad with chicken. I got home and opened the bag and all I had was limp lettuce with a side of Caesar dressing. Worst salad I've ever had for $10.99. Ridiculous!!! read more

Nice menu changes, extremly kind Ave helpful employees!! Putting this back in our restraunt rotation after a long time. Very pleased

The food is always good and the service is friendly and fast. It's just a little overpriced.

I was lucky that no one pulled behind me, after waiting ten minutes in the drive thru without any movement I opted to go in. It's way too extra. The set up is weird. Paradise Bakery wasn't broken so why all the changes? I won't complain that it's over priced, I mean I pay for the convenience but for goodness sakes! If you wanna charge over 5 bucks for a small order of mac & cheese, can you fill the container? I won't be back ever again. read more

Panera Bread - Salad Near Me - Peoria, Arizona

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Not having Tabasco packets for breakfast items is like not having sugar or cream for coffee or tea.. Think about it Panera corporate or Panera store managers. read more

I am all about customer service ! Panera today really messed up my order and took forever , but the manager took action and made sure I walk ok with my order and gave me a card for a discount next time. He was very apologetic and sincere. I will always Love Panera. read more

This was a HORRIBLE experience!! 1, the music is so LOUD, your 6ft away from the cashier & CANNOT hear them through the plexiglass, over the music, let alone our masks!!!! 2, EVERY available table was filthy!! NO sanitizing at all!! I asked if they could be cleaned off, its 20 minutes & still NO ONE!! 3, You have to pick your food up at a table that people are congregating at waiting...There's NO reason why it cannot be brought out.. Had I known, I wouldn't have tipped!!!! I'm NOT coming back here!! read more

Service is horrible. There was line at the counter with no sign of help for over 5 minutes. Walked over to the back to all the kids on their phones to get someone to actually work. Don't even ask about the bathroom. It was horrible unsanitary. I've been in Third World nations during war that had cleaner facilities and didn't have running water or a solid floor. read more

Avoid this location at every possible cost. 2 nights ago I was recovering from a stomach bug, so instead of a normal dinner my wife and I ordered Panera on DoorDash because I wanted something easy on my stomach like soup. My wife got the smoky Buffalo chicken melt and a Fuji apple chicken salad. I ate my soup and was still hungry, so snuck a couple bites of my wife's chicken melt. About 45 mins later my stomach started to cramp, and I figured it was just remnant from the stomach bug. I was very wrong. 2 hours later my wife was vomiting her brains out, I was curled up in a ball with insane stomach cramping and nausea. Neither one of us was able to sleep due to the constant vomiting and now diarrhea. I had to be hospitalized, where it was confirmed we had been the victims of rather severe food poisoning. Needless to say my wife tossed out the untouched salad as soon as we got home from the hospital. The food was thoroughly cooked, which means the staff doesn't follow basic food handling safety protocols. We will be filing a report with the local health department and potentially seeking damages as my wife happens to be an attorney. Neither I nor my wife have never been so sick from food in our lives. read more

The food is good but customer service was not that great I've seen better at Arby's the lighting was to just a little bright. I would give 2.5 because the food and light brought it up otherwise just off customer service I would give it 1 star. read more

I love Panera I just hate how this location is always sold out of everything for mobile ordering. They should get rid of mobile ordering if everything is always sold out. :( read more

LOVE THIS PANERA!! I've been coming for the last 3 years and they are always on point. The prices are getting high but I do understand that they cannot help it. (Over heard some lady complaining to the cashier about it and getting mad at her even though she cannot change it LOL) The staff there is always friendly and willing to help even with the smallest things. The food is always great and even if something is messed up, they fix it right away. I personally love that Fuji Salad ! Every time something is messed up (which isn't all the time but it does happen) the manager Tommy is always first up to help. He is a great manager and now that the General Manager John is leaving, It would be amazing if he took that place. He is amazing and goes out of the way to make sure everything from the service to the atmosphere is perfect for everyone around! Thank you Lake Pleasant for always being the best read more

What a joke. We went through the drive thru to order dinner. After saying "goodnight" to the kid who handed us our food he replied, "yeah, yeah, yeah" while turning away from us. Very disrespectful. I understand we were there 20 minutes before closing, but that's ridiculous. In addition, when we got home we found no receipt in the bag (I specifically asked for one) and our French onion soup had no cheese or croutons. I called a manager the next day and he apologized and gave us some free "pick 2" coupons. So we gave them another chance. I ordered the half steak sandwich as part of my meal. There was literally two small pieces of steak on it (see photo). Suffice to say we won't be giving that Panera our business again, nor will our family that lives in the area. The food is just too expensive not to receive quality portions and simple customer service like saying "goodnight." read more

Panera Bread - This is how the sandwich came. :( - Salad Near Me - Peoria, Arizona

I haven't been here in a year; apparently customer service is also down the tubes at this point. This is one of the worst Panera's I've ever been to. We've been here twice in the past month. Both times, almost our entire order was incorrect. Items we asked for weren't there, or things we asked to be omitted were not (ex: croutons, basil, etc...). It's like they don't care at all, don't read or concern themselves with customers needs. They brought the wrong soup to my son, didn't make my daughters sandwich correctly- pretty serious, they put cheese on her sandwich with a dairy allergy. Put croutons in my soup despite instructions not to. Incompetence. When I complained, they offered a free pastry They were out of baguette. How does Panera run out of baguette?! It's PANERA! To top it off, when the server brought one of the soups (the one that had croutons and wasn't supposed to), she spilled it all over the carpet right next to my seat. No one ever cleaned it up- they left wet croutons and soup sitting next to us on the floor. My toddler stepped in it twice and slipped and fell. Not only is this a safety issue, it is actually a health code violation; wet materials left sitting can cause mold. I finally complained about it at the front, and asked for it to be cleaned up. Didn't happen. So I personally asked the server to clean it (the one who dropped the bowl!). She told me she has to vacuum it up and she can't vacuum while people are there. So I guess that's going to sit on the floor for 3 more hours. Hope no one else slips on it. Not to mention, that's the most ridiculous thing I ever heard. You don't vacuum up wet messes, slimy soup, soggy croutons. I told her she could pick it up with a rag but she told me no, that's not how she cleans up spills. They get vacuumed. Not the brightest bunch working here, apparently. I came here to write a review and didn't realize I had already written a 1 star review. I guess some things never change. read more

I ordered a mac n cheese with bacon and it tasted rotten, the bacon didn't taste edibles it was the nastiest mac n cheese I've ever ate and I am NOT a picky eater! Every time I order from here the food always taste really weird or almost like freezer food. read more

What happened to the quality? The new chicken sandwich is disgusting. The chicken sandwiches at QT are better. Unbelievable.

The Mac and cheese was cold, it is usually hot. The sandwich just didn't have the flavor like it usually does. I been here many times and this last time was huge disappointment. read more

Went through the drive thru with ONE car in front of us, 15 minutes later, we had our 1/2 grilled cheese and cup of fruit! Incredibly slow for a drive thru. If the customer was the reason for the delay, they should've asked he/she to pull forward. The long line of customers that had to wait would've appreciated it very much. read more

I decided to try the new pizza. Spent $8 and requested extra sauce. The pizza arrived practically submerged in sauce. The pizza was not cut thoroughly and was not easy to cut using the knife provided. The taste was identical to a Tostinos Party Pizza. Nonetheless, this was a disappointment. read more

My family and I had a wonderful experience at this Panera. We took our 10 month old baby out for lunch (only the second time since she was born due to covid) and naturally I was not too attentive to my own salad. I accidentally dumped half of my salad straight on the floor while I was feeding my baby. So embarrassing!!! Both the managers came over straight away to clean it up and even made me a new salad! It was such a great experience and we will definitely be back. read more

Holy yummy fresh food! Unfortunately it seems they have no Vegan soups. Would love to see the autumn squash soup without the cream. I do wish the salads came without animals protein or there was a vegan choice. Also vegans beware you cant get a dairy free pastry on your birthday read more

Panera Bread - Salad Near Me - Peoria, Arizona

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I had an issue with an item that I bought and Tommy the manager went out of his way to make it right. He is a true professional. I will definitely be going back. Thank you Tommy! read more

This is the second time I've been here and probably the last! Pro-they have a drive thru. Cons-expensive for the amount of food they give you and the taste isn't worth it. Plus, the employees seem like they could care less. They should spend less on packaging for your order and lower their prices. read more

Panera Bread - Half a sandwich cost $5.34-Not worth it! - Salad Near Me - Peoria, Arizona

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I truly believe Panera bread would just be better off going out of business. I mean come on, why is a cup of microwaved soup $5? The fact that me and my husband can leave here paying a little over $30 is just ridiculous!! Your a fast food joint with nothing fresh to offer (like you claim) and everything on your menu is absolutely tasteless. Never ever wasting a dime here again! read more

I ordered a chicken noodle soup bread bowl and a small macaroni and cheese. When I got home there was no bread bowl. The soup literally had six noodles...yes, I counted. It was also so small that it was seven bites. Not even filled half way. Instead of a bread bowl, they threw a small piece of French bread on top of the containers in the bag with no cover or foil. Just thrown in. I paid $16.00 for this ridiculous amount of food and they didn't even get the order correct. read more

This place is slipping. Last 4 orders have been wrong or missing something. Fill out the feedback form online and hear nothing back. Out of items a lot also like bread! How can you be out of bread? read more

I was up in this area today and I went here for breakfast. The service was great!! Also, the food is good as well. It's Panera Bread, it's just a simple breakfast & sandwich/soup type of place... it's not meant to be a fancy delicatessen kind of place, so I don't get why this place gets bad reviews because it isn't bad at all. read more

The cashier, I believe her name was Desiree, was very sweet, pleasant and helpful, otherwise this would have only 1 star. The food was ok, but the service we got by the guy who brought our food was extremely rude and discourteous. He brought our food on a plate, and we apologized and asked if we could get it to go. We also informed him that I ordered coffe as well. He rolled his eyes at us, turned around and literally dumped our food in the bag and handed it to us. My coffee wound up being mostly foam with a little bit of coffee in the bottom of the cup.We like Panera, but we wont be visiting this location again. read more

Panera Bread - Salad Near Me - Peoria, Arizona

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This place deserves at least 4 stars. I come here just about every day and the food is always so good. Their Mac and cheese is one of the best mac & cheeses I've had. I also get their Fuji apple salad but modify it slightly. It's so delicious. I love how you can order on a kiosk now and don't have to wait in line and it can save your order which I love. I've been to other Panera locations and this one is by far the best. Service is prompt and everyone working is so nice and friendly. Because we eat here so much they always give us fresh cookies right from the oven! I love it. read more

Panera Bread - Cookies! - Salad Near Me - Peoria, Arizona

Great location but the café can get a cleaner vibe to it. Associates are fairly new and not trained about much. The bread wasn't fresh and could have been more tasty. No sourdough taste at all. Coffee was bitter like hell. read more

They recently remodeled and it is very nice. They have very convenient Kiosk and everybody there was very nice. The food was very good and it came fairly fast. I have only been to Panera 2-3 times but this one was very nice. A lot of seating and everything from booths, tables, and Pub style seating. They have a drive thru which I had never seen for a Panera. I will definitely go back and would recommend to my friends I had the New England chowder and a Steak sandwich. Went very well together but was not over whelming. read more

Panera Bread - Salad Near Me - Peoria, Arizona

#10_year_old..... I was excited to eat a kids salad but i found out there was no ranch.l dont eat salad without ranch.then i found out that the kids don't get a drink for the kids meals. I was really disappointed. the ceasar dressing was to sour.and no cookie with my meal.personally i give it a one but my mom and dad like there food. read more

Two stars since the egg bagel sandwich was amazing but their staff is horrible! Two different customers complaining that no one was helping them, they were out of THREE carafes of coffee, out of half and half. Had to ask cashier twice for help. Six tables were filthy dirty. Learn how to hire and supervise your employees! read more

Make sure you check how much dressing they give you on a to go order. I got less than half a plastic container that barely covered a third of my salad (and I like light dressing). read more

Panera Bread - Hardly any dressing for my salad - Salad Near Me - Peoria, Arizona

I know this place just switched over from Paradise Bakery to Panera and there was a physical remodel of the location as well. It seems like logistically this place is still trying to find their groove. My cousins and I all ordered salads and all of them came back dry. No dressing on the side. We had to go ask for them. One didn't get her side, the other had to get a new soup b/c they ran out (which is fine, just another hiccup). I ordered my salad to go and was surprised at how long it took. In my mind to-go means "i'm in a hurry". Maybe that's just me though. To their credit, one of the employees brought us a box of a dozen delicious cookies (complimentary) to make up for all the order blunders. I did have a special request for my salad and that was fulfilled. Staff appeared a little overwhelmed at times but were never rude. I'd come back again, but not any time soon. I think they need more time to figure out their process. read more

Food is great and wonderful, when the service is good. We have eaten at this location during the week and the service and food was great - with the person at the cash register heating our food without us even asking and delivering to our table. However, we came on a Sunday today and the lady behind register seemed not very service oriented. She loaded up the food on the plate and handed to us with that min wage i don't care look. I asked about an item to be warmed up. She pointed to a microwave under the coffee station as if, you do it yourself. That would be fine if that is the normal process. But why would service be different and prices the same just by time of week. We had a choice this day, so we wont return and go to Einstein Bagels if ever we want good pastry and service. I would think that a franchise owner would hate losing out on the investment it takes to own a Panera. read more

Ordered a half a dozen bagels and an "iced" vanilla latte. She handed me a hot latte and instead of being a pain in the neck since there were other cars behind me, I decided to just keep it since I do like hot coffee. Got home and took a sip and it tasted like pure hot vanilla milk. Opened it up and that's exactly what it was. I just don't understand. Bagels are great, but this isn't the first time this has happened to me with a drink. Decided to write a review since this was the third time it has happened. read more

Panera Bread - Salad Near Me - Peoria, Arizona