Wonderful helpers!! Cindy and John got me into my dream car! The experience was so smooth and easy…read moregoing. Traded in my car with east and peace of mind. Thank you Toyota family for making it so easy for me to get into my new car and trade in my old one. I'm loving my new car!

If you're going for the classic American car-buying experience, you should buy from here. But I'll…read moredo you one better;buy from Matt. That way, after you spend $50k and get home to discover parts are missing, you can jump right into the "what do you mean" game: you'll run around, get ghosted, and then, because the customer appreciation package is totally included, you'll get to enjoy the sequel. First, you'll get a couple rounds of "they're in the mail." Then, once that runs its course, you can play another round of ghosting before you're finally handed the parts department number and told to start the games over again. For additional time, effort, and fun. Yay! Stevens Creek Toyota; making car buying great again.

Guy was willing to talk about my situation with some codes and gave me solid advice. Genuine man,…read moreno BS.

Quality service, muffler work on my Mini Cooper. Fair price and quick turnaround. Thank you!read more

Took my brushed wheel here everyone else turned the job away due to the wheel being brushed. Got my…read morewheel back the next day and looked excellent

Quality Work, But Check All Your Options I brought my car…read morehere to have a wheel repaired, and I was really impressed with the customer service--the staff were incredibly friendly, welcoming, and made the whole process easy. They clearly know their stuff and handled the repair professionally. That said, if you're looking at repairing a stock wheel, I'd highly recommend calling a dealership or checking online for the price of a brand-new replacement first. My repair turned out great, but after the fact, I realized the cost of a new stock wheel would have been surprisingly comparable to the repair cost. Definitely go here if you need a quick, friendly, and reliable fix, but do your homework on the replacement cost before committing!

I have been going to Santa Clara Mufflers since 2002. Antonio is an excellent mechanic and his…read moreemployees as well. I have done both automotive repair and body/paint through his shop. Quality work Great customer service Honest I have referred family, friends and even strangers, I have only heard positive feedback. I highly recommend this shop for all your automotive needs.​

Be Aware!!! They such a unprofessional. Today they did pre purchase inspection on my car and get…read morequote $2000 only for replacement axle which I recently did inspection at Honda Dealership they said everything is good. One more thing, I replaced struts at Honda Dealership few months ago, do you know what Antonio ( owner of shop) said struts needs to replace. I said it has been replaced already and I have a receipt, then he stopped to tell me his history. Looks like buyer and that shop worked together and they do inspection on cars and offer or buy with very cheap price and resell it again, Don't go to this shop.

While I had been considering the possibility of purchasing a new vehicle, I had no intention of…read moremaking an immediate decision. However, the moment I saw and sat inside the Lexus NX 350h, I was completely captivated. What ultimately led me to complete the purchase within a single day was the exceptional experience and outstanding support provided by my salesperson, Alvin Nonales. His professionalism, expertise, and genuine commitment to customer service transformed a casual consideration into a confident and memorable decision. Alvin Nonales exemplifies the art of salesmanship. His ability to build relationships, inspire confidence, and create value reminds me of the legendary Zig Ziglar. Ten billion stars to Alvin Nonales!

I recently shopped for a Lexus RX 350h and visited Stevens Creek Lexus. My experience there was…read moredisappointing enough that I decided to purchase my vehicle elsewhere. The sales associate I worked with, Herman, clearly knows how to sell cars and seems to have an impressive sales record. During our conversation, he repeatedly talked about how many vehicles he sells, including sales to customers out of state, and emphasized that his RX 350h sales were always at full asking price. He also stressed that the RX 350h was the hottest vehicle on the lot, that inventory sold quickly, and that there was essentially no room for negotiation. While I respect confidence and understand that high-demand vehicles often have limited negotiating room, I felt the conversation came across as more boastful than customer-focused. I left wishing there had been more humility and a greater effort to build a relationship. Personally, I didn't feel valued as a customer. I also became frustrated because I never received a callback from management after trying to continue the conversation. That reinforced the feeling that I was simply another potential sale rather than someone whose business was genuinely appreciated. I ultimately purchased my Lexus from Lexus Monterey Peninsula, where Isaiah and the management team, including Robbie, treated me with respect from the moment I walked in. They took the time to answer my questions, never made me feel rushed, and made the buying experience feel personal. Most importantly, they were willing to negotiate in good faith to earn my business. We were able to reach a deal that worked for both of us, allowing them to make a sale while leaving me feeling valued and genuinely happy with my purchase. That is what I believe great customer service looks like. If you're comfortable paying asking price without much discussion, Stevens Creek Lexus may be a good fit for you. If you're looking for a dealership that makes you feel welcome, takes the time to earn your trust, and works with you to reach a fair deal, I highly recommend Lexus Monterey Peninsula. As a veteran and an educator who regularly shares recommendations with fellow veterans at my local VFW, as well as friends, family, and colleagues, customer service matters to me. Based on my experience, I cannot recommend Stevens Creek Lexus.

First, I would like to state that enterprise has created an environment that is congenial and…read morefacilitates a pleasant car buying experience. Obviously the sales staff are paid by commission, which can create a rather cutthroat environment. However, at enterprise the staff work as a team. So the team that does the work for you split the commission. And it shows in the way the staff members supported each other. I also found out that Enterprise cares about its staff and has internal procedures to promote their careers Enterprise also has a no haggle policy, the price is the price and that's it. This made the car buying process so much simpler. It's one less factor to juggle around. All of the prices are below the bluebook value. Furthermore, enterprise does not sell cars that are more than four years old. Obviously the used cars that are available are from their rental fleet. I doubt they keep cars that are more than five years old. You can sift through the cars by here by make, model, year, and mileage. They automatically give you the Carfax report. They have enough in inventory that you have some choice. Both Pat and Kate help me decide which make, model and helped me narrow down my choices. I told them my first priority was reliability. Pat proceeded to show me a Toyota, a Nissan and oddly a Mitsubishi. I was not aware that Mitsubishi was in the most reliable car category. I was very interested in the Nissan Altima. It had a lot of bells and whistles, some neat safety features and was priced about $5000 less than the Toyota. After further research, it turns out Nissan has had a troubled history in the last decade and a half. Certainly cars from that era were less than reliable. However, seems like the company has turned itself around, and the cars are greatly improved. However, the turnaround has been recent enough that it's unclear if the new cars are reliable. they simply don't have the history to prove it. As for Mitsubishi... Before enterprise allows a car into the used car pool, it must pass inspection by their mechanics. You must obviously bring the car for an independent assessment from your trusted mechanics. My mechanics told me two of the tires needed to be replaced. I was rather angry because I had already paid for the car. Now the manager ( whose name has escaped me) send me to Pep Boys and promised enterprise would pay for the replacement tires. It was at Pep Boys that we discovered the tires were perfectly fine. I was totally confused. So I decided to buy a tire tread gauge. I measured the tire treads myself and the numbers agreed with the numbers from Pep Boys. I reread the report from the inspection by my mechanics. There was no indication that the tire treads were worn. This reinforced my belief that it was just a verbal mistake. There is nothing like having two silver Toyota Corolla's in the garage at the same time. Well, those enterprise mechanics won this round. Overall, enterprise runs a clean ship. The used cars all have a complete and documented history of maintenance. They don't sell used cars that have been in accidents. Overall, the experience at Enterprise was superb. Both Pat and Kate understood that I was still in the middle of trying to figure out the make the model and the age of the car which fit my budget. They carefully selected judicious choices for me to test drive. All in all I think I spent about 6 to 7 hours total reviewing their inventory and making my pick. Although I spent much longer than that doing extracurricular research. Compared to other used car dealers, the Enterprise buying experience blew them away. Pat and Kate listened carefully to what I wanted and brought forth the best fit . Another dealer were excellent, but they had small inventories. One dealership just seemed phenomenally rude. A third dealership seemed hell bent on selling me an SUV which was way more car than I needed. When I asked to see a four door sedan, they turned away and started to show me a Subaru Forrester. Finally, Enterprise completes all the paperwork for the DMV. The title, new plates, car registration will arrive in the mail. It can take 2 months or thereabouts but your temporaries are good for 3 months. Since I donated my car only thing I had to do was transfer the title for my old car. After all this, the tire pressure warning went off after driving 100 miles. all four tires were about 13 pounds below the recommended pressure. Now, if you under inflate a tire it gives a smoother ride. And if you choose to over inflate your tire the ride will be much rougher. So this is a dirty trick, played by the Enterprise mechanics to smooth out the ride . Enterprise mechanics, you have been caught red-handed. You lose this round.

Update! If my past experience with this place wasn't bad enough zoom ahead to right now, I'm…read morestranded at work at 9:15 pm waiting three hours for AAA because my key fob is DEAD & still don't work with a new battery!!!! This is a 2024 car which now has only 25,000 miles on it & already I've been through complete HELL & stranded at least twice & now I don't have a car to drive to work in the morning! THANKS for this, Enterprise car sales! YOU SUCK!!!!!!!!!! Only ONE key given when car purchased !!! (AAA guy couldn't believe it, we weren't provided a second key!!!) I told him how much Enterprise car sales SUCKS!!!!

This was my second time buying a car (new 2026 Mazda3) from Stevens Creek Mazda, and we had a…read moreparticularly great experience with Derrik Lawrence this time around. He was respectful, efficient, and open to negotiation. Derrik did a great job breaking down the price and was transparent every step of the way, so we settled on a good price fairly quickly. He also went above and beyond to pick up our car from another dealer so we could close the deal and drive it off the lot the same day. Big thanks to Derrik, Casey (Sales Manager), and Sean (Finance Director) for making this whole process seamless -- we couldn't have asked for a better car purchasing experience. Would definitely be back!

Great experience buying a Miata. Shoutout to Gabi for helping and for all the help and going above…read moreand beyond!

great prices and very accommodating. went above and beyond to get to the root of issues with my…read morecar. came due to brakes needing to be replaced and got great pricing. high quality parts and diagnosis/installation time was quick and seamless. never met a better, more honest, and quality business. made a loyal customer out of me. 10/10 recommend to any and everyone.

Had our rear brake pads & rotors replaced on my 2018 Mazda CX-5 today at a price ~50% less than the…read moreservice the Mazda dealership provides. Turns out the brakes were a bit further along than the initial visual inspection, and so I'm really happy we got it done today with a same day appointment. Up front and honest, and even took a look at the front brakes to make sure they were good to go (and they were - no action needed.) Was done in about an hour, and I'm happy I went with the ceramic pads. Also - I kinda felt they actually cared about my car like it was their own (which is pretty refreshing.) Highly recommend.