Check the other reviews about the "sushi" buffet. It's really a RICE buffet... all the rolls are primarily rice. Very low quality. They are running a racket barely putting any meat in the rolls. They are stuffing the middle of the rolls w rice. Food (specially the sushi buffet) is a 1/10 Staff was decently nice. Ambiance is nice. read more

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yummy salmon and the chef is very nice. very good service. very good food. very good everything. also boyfriend roll is good read more

Sushi Shack - Sushi Bars Near Me - Plano, Texas

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Sushi Shack used to be one of those places I would love to go to, since they delivered great AYCE sushi at such a great price. I'm sad to say that my few most recent visits have not brought me the same kind of excitement and joy that I first had when discovering this place. Back in 2016-2017, the sushi quality was great and there was a perfect rice to fish/filling content on the rolls. However, now the rolls have a lot more rice, which only serves to fill you up. When there's a lot of rice and not much sushi, it can get tiring to feel like you're just stuffing yourself up. I would love to say that after all this time, Sushi Shack was the restaurant I remember, but some things have changed, and I don't think I'll be visiting for my future sushi needs. read more

Sushi Shack - lover, Parker, salmon, salmon skin, and crunchy tempura rolls - Sushi Bars Near Me - Plano, Texas

Some of the worst service I've ever seen. Nothing like getting ignored trying to pick up a $50 order

While the sushi here can not be described as amazing, I would say that the price point makes it a decent option for the AYCE option. They are a little too liberal with that eel sauce. However, when I asked for the next roll to not include it, they obliged and the taste was way better without it, but definitely plainer looking. Their tempura is not as cooked as I'd like it to be, but well battered. Their tempura shrimp is definitely above average. However, they only give 1 shrimp per assortment of mixed veggie tempuras at a time. My family didn't want that so we literally ordered a side of tempura shrimp so we wouldn't have to eat like 20 tempura veggies just to eat a bit of shrimp. I don't eat sashimi, but my family that does says the sashimi add on was very fresh and well worth the add-on price. The AYCE menu does not include other things, so the non-seafood eater in our party ordered a beef teriyaki. To be honest...that was a really bad dish. The meat was tough and chewy and the flavor was bland. The waitress was pretty nice and overall efficient. I feel like they upcharged us a little for something. We were trying to figure out how the price went to $200 for 4 AYCE, teriyaki, tempura, tea, and some sashimi, but no one wanted to quibble over $20-30. read more

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When we first arrived, it was pretty empty. After receiving our drinks, it took about 15min for 1 out of the 2 servers to take our order. Food- 3/5 - the tempura was tasty, the chicken katsu had the katsu sauce on top of it so my kids didn't want to eat it. The fish seemed ok, salmon was a little "fishy" Service- 2/5 - I usually don't let things bother me, but the servers were different from the normal Japanese servers. They weren't very tactful, a little blunt, and sometimes nice. Ambiance- 4/5- I like it. Overall- I tried to leave to head to another restaurant, but because it was 6pm on Mother's Day, we decided to stay and to give it a shot. It's not a bad place to have dinner but I'm not coming back here again with my family. With that being said, I hope your experience here will be a little better than ours. read more

All these rolls are so delicious. Each their own unique beauty. I came here with friends and family. This restaurant has great vibes and alcohol. read more

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Shocked by how we were greeted here... it was our first time in and wanted to look around and at the menu before being seated, so we grabbed a take-out menu from the front desk and glanced at it and around the restaurant. A woman (later found out she was the manager) "greeted" us by standing in the middle of the restaurant, and yelled at us while throwing her hand up saying "what are you looking for?????" We were shocked by this greeting but calmly responded saying we had never been here before and just wanted to look around before we were seated. This was immediately off-putting and noticed other customers reacted similarly to us...shocked and one laughed in disbelief. The staff all stared at us after that like we were unwelcome so we left soon after. Why would we stay at that point? We called the restaurant right after leaving to speak with a manager to bring awareness to the situation. The manager replied lying about what had occurred, saying it was herself that greeted us and that none of that happened. Not an ounce of honesty, empathy, or willingness to redeem the situation she created. Would absolutely not recommend this place and deserves less than 1 star, strictly based on this experience. Welcoming customers is clearly not a priority here so definitely not a place we will invest in. read more

This place is the worst place I've ever been, First impression : associates are very rude, it was my first time to this place and they didn't even bother themselves to explain how the ordering works, she gave me attitude because I didn't write on the list she gave me ( she didn't give me even a pen ) The front house chefs wearing their masks under their chin, while they were chatting, eating and cooking, no social distancing was followed or even safety, I didn't feel safe at all especially what I'm describing is only the front of the house ( what do you think is happening in the back kitchen? What kind of food safety, social distancing, is their product even legality be served? Honestly I start doubting everything related to this place because what I saw didn't let me feel safe at all read more

Sushi Shack - Chef not wearing mask properly and they are so rude - Sushi Bars Near Me - Plano, Texas

During COVID-19, buffets serving sushi have been shut down. I love that I can come here and still get "all you can eat" sushi. Everything is made to order. The rolls are very large so be careful about over ordering because they can charge for uneaten food or rice. In addition, beware of the lunch vs. dinner prices because it is a big difference. With the dinner portion however you are offered more variety. read more

Sushi Shack - Sushi Bars Near Me - Plano, Texas

So yummy! We like to order for lunch delivery and get the 2 for 1 deals! Recommend highly.

Hahaha, so we get there, and I'm looking at the menu. We wanted all you can eat but haven't been there before so I start to look at the menu. The waitress comes and takes the menu out of my hand. LORD HELP ME! We just got up and left. read more

For this place I would say you get what you paid for. It's good for a cheap lunch meal, but quality wise I wouldn't say it's there. I stopped by this place twice in the last 2 weeks and I would say my experience have been the same. Both times I ate their lunch all you can eat special. They have a lot of options available for their sushi however most are non traditional, with them being either deep fried, filled with cream cheese, or just weird toppings (spam, pork, beef, ...?). Not to say theyre bad, but I don't really care for them. They're service is nice enough with they're servers masked up but the chefs don't wear masks mostly (I found that kind of weird). The 2 star is because of the food. I found their tempura calamari really weird. As seen in the picture below, one order is 3 minuscule pieces which is really odd. And almost all of the sushi I order are wrapped the worst I have ever seen in any restaurant. I am normally pretty good with chopsticks however their sushi falls apart every time I try to pick it up. I don't know what they're doing wrong but it's a reoccurring problem. I see tables around us resort to just using they're hands because of this issue. I don't really like their unconventional rolls as they're really odd and the fact that anything "spicy" means that they will add a thick line of Siracha on top the roll is unappealing. I wish they would just make normal popular rolls the right way. I end up eating only they're salmon and tuna roll because of its simplicity and the fact that it actually held together. read more

Sushi Shack - Tempura Calamari order (3 pieces) - Sushi Bars Near Me - Plano, Texas

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We enjoy dining in at this restaurant that is nearby our home. It's a hometown cozy atmosphere. The owner is so friendly and never hesitates answering our questions. We love trying new menu items each time we dine and of course love the fresh ingredients. Some nights there's a wait for a table which shows us the locals love Sushi Shack! read more

I went today with my husband after hearing Sushi Shack went back to all you can eat. My husband and I ordered four rolls and within minutes I began to feel sick. The "fresh" sushi is not cold and makes me think the seafood is sitting out. The deep fried sushi has a distinct dirty grease trap taste. If the taste isn't enough to stop you from eating here, the grease that coats your mouth will. As for the hygiene, the table next to us left and was immediately sat. They did not care to wipe down the table. The server quickly drops off the plates of sushi and rushed away. I was disappointed before, even caught food poisoning from here before, so it's my fault at this point for trying them again. If you do not have a sensitive stomach and you don't mind to take the risk, then please be my guest. The AYCE lunch is $16 per person and the AYCE dinner is $25 per person. In all fairness, I have not tried anything other than their sushi but from my experiences-I think I'll pass. read more

HORRIBLE SERVICE, in short, our waiter yelled at us at the end because we didn't leave her a 15% tip. She confronted us about it, and when we expressed why we didn't tip her more she started arguing and yelling at us. When she raised her voice we told her this was exactly why we didn't tip her more and that we could have left her nothing at all. DO NOT RECOMMEND. Back story: WORST part, was the service. Our waiter was very rude the whole time. We were a party of 4, and planning to pay with two separate checks. She got upset because we used two papers to place our orders. I told her I had never been here before and didn't know how they operated. Also, we wanted our sushi in separate plates so we knew what each of us had ordered. She said no no no, all together everything will be brought out in one plate. At some point I also asked for a miso soup and she said "so go, go get it" and pointed at their salad bar. I reiterated I had never been here before. My uncle had asked if they had a certain beer and she said no. So then he asked for a Pepsi. And she said no, don't get Pepsi get this beer it's good. And my uncle said no it's okay I'll just get a Pepsi. At some point she came and look at our sushi plate and said make sure you finish before you order because I'm gonna charge u for each piece you don't finish. We felt like we were constantly being told what to do. When she gave us our check she stood there waiting for us to write our tip amount. Like i said we didn't leave her a 15% tip and she was unhappy. She looked at the ticket and looked at us and said "really??" And shook her head I said honestly you need to work on your customer service. She asked "oh yeah what was so wrong" and I tried to explain to her all of the things I mentioned above and she said started yelling and trying to talk over me and I said this is exactly why you're not getting 15%. And she yelled "this is how I talk but whatever okay thank you anyways" I said we could have left you nothing. And she walked away. I couldn't believe what was happening. Thankfully there was no one in the restaurant.... Makes you wonder why it was empty to begin with. Food: Tried the all you can eat, not a fan. Very limited selection and the options available all basically have the same ingredients. read more

Sushi shack is one of the more affordable sushi places in town, but you can kinda tell why. The spicy salmon roll is just the regular salmon roll but with a line of sriracha on top, which is a wild thing to do. At that point, wouldn't you just not have it on the menu and give me a bottle of sriracha? Everything else was good, that was just a little mind boggling. read more

My wife and I came to this place interested in getting the all you can eat. We walked in and stood in front to be seated. While waiting, a waitress from the middle of the restaurant yelled throwing a hand saying "What Are You looking For". We patiently responded just looking even though she was rude. The customers around were shocked on the way she greeted us and laughed how ridiculous her welcoming was. We immediately left and called minutes later. A lady answered, I asked for the manager and she said I am the manager, and I stated my complaint and she bluntly lied saying that's not how she greeted us and said I only asked if you wanted To Go or dine in. She was talking over me and defending her lies and no apologies or anything. We will never come to this place. The other reviews also states similar situations. Maybe the owner should reconsider having this manager working at this place since she is deterring customers and failing this Sushi restaurant. Never come to this place, you will be disappointed. read more

This place is horrible. My husband and I went for lunch and as soon we walked in we were greeted by a very nice lady. We got seated pretty quick considering it was pretty empty. Then we had another waitress who was extremely rude. My husband asked if they had ginger ale and she gave him the rudest look and acted like he asked something so stupid. The rolls itself is packed with rice so you won't go for seconds. We had couple rolls which was ok. The whole vibe is very weird and very unwelcoming. Our waitress was just so rude to us the way she interacted and the food itself was horrible. I would never ever go back to this. Our tummy was hurting after eating here and we regretted not reading the reviews before going. This place is so not worth it and try at your own risk everyone Update: the owner replied to me saying his staff don't speak English. No that's not true the person I'm mentioning did speak English. She was speaking to her coworkers in English about random things very loudly in English. Good excuse though read more

My wife and I got the all you can eat option, and let me tell you, there isn't much to like about it. I'll start with the good first: pretty good service and it's a nice cozy atmosphere. The sushi overall tastes decent, and fresh as far as we can tell. Now for the critiques: 1) There are very limited options for kitchen items/hot foods. If you're okay with not having those, then this won't bother you as much. Most other AYCE places we've been too have things like baked scallops or baked salmon. Some places with have teriyaki beef, shrimp, and chicken. Sushi shack only had limited tempura with only chicken teriyaki. The miso soup we ordered was warm to room temperature, which makes not tastes as good. 2) Sushi/sashimi were not under the AYCE list, but instead you had to pay and extra $1 for each piece you ordered. The rolls themselves were pretty simple, as in, almost all of them (including special rolls) were just a combo of crab meat with salmon, tuna, or yellowtail. There is no true special roll; aka, rolls with 2 or more fish in one roll. 3) NO DESSERT!! Every other AYCE place offers at least some ice cream at the very least. They don't offer any dessert period. Overall, I wouldn't come back again. But it's IMPORTANT for me to point out: this trip here was made on 5/23/2020, which means they are opening up to dine-in options post-quarantine. So it's very possible that the experience we had does not reflect what this place really can be during regular times. But for now, there is some room for improvement for sure. read more

Sushi Shack - Assortment of special rolls part of the all you can eat option - Sushi Bars Near Me - Plano, Texas

The sushi is great at this spot and affordable. The customer service is also fantastic. I highly recommend the calamari and firecracker roll. read more

Came here after my sons piano recital about two weeks ago. The atmosphere is warm with multiple greetings upon entering. They have a salad and meso soup bar that is included with your order. The sushi is very good and fresh. I was a little disappointed cause there was no sake while I was there and they do not have a bar but overall, when we are back in Plano we will come back. read more

Not sure what's with all the bad ratings. You're not going to an expensive sushi restaurant so expectations should be calibrated. Who cares that they are no longer an AYCE place? It's great sushi for the price. The customer service is equally great. Friendly staff. Decent food. I order the to-go special 3x a week. read more

Sushi Shack - Sushi Bars Near Me - Plano, Texas

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Horrible experience sushi buffet, all you can eat is rice, you can go to any Asian buffet to get sushi. Don't waste in here. Use that money go somewhere to get more meat and fish read more

Sushi Shack - Sushi Bars Near Me - Plano, Texas

I came in for lunch with a couple of friends. I also had my boys in tow. They love to try sushi places. This was highly recommended by some friends so we had to give it a try. It was 12 on a Friday afternoon. It was busy, but not on a wait. We were seated quickly. The interior is dark wood tables, with a tile floor. It is extremely clean. Yes, it is old. Although, I wasn't there for the ambience. I was there to eat my body weight in all you can eat lunch sushi. This is good sushi. It's not gourmet, but it tasted fresh and had good flavor. Some of the rolls quickly fell apart, because they were not rolled tightly. My favorites were the spicy salmon, and the tempura crab. So yummy! I loved the miso soup that was also included. I had a lot of bowls of the yummy soup. The salad bar was stocked with crisp fresh lettuce and some awesome dressings. It is so worth the $10 lunch price. I did read from other Yelpers that there is a fee for uneaten pieces. We did not have any left over. read more

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Terrible service very rude, I don't know if the employees were having a bad day but I haven't had such terrible service is so long will not be coming back and will not be referring people to this restaurant. Don't think they like interracial couples seem a little racist.. crazy experience over a takeout order. read more

Sushi Shack - not to mention getting yelled at for not understanding what she was asking me. - Sushi Bars Near Me - Plano, Texas

BE CAREFUL AND CHECK YOUR RECEIPT! I took my grandmother here for lunch a few weeks back and noticed they PRE TIP the servers and add gratuity before for no reason and it is not listed anywhere. Unsure of why they do this but they do...so be aware and dont tip on top. Its sneaky of them and I could understand for a large group but not for a party of 2 read more

We were really looking forward to eating sushi All week, unfortunately we were extremely disappointed. The price for their lunch all you can eat sushi was really good but the sushi was horrible. We ordered the first round and all we could see was rice! The ratio to rice and fish is completely off, we were in shock! And they will charge you for left over rice. You could barely taste the fish or anything for that matter. If I wanted to eat rice, I could have cooked rice at home and not be let down with false expectations! We will not be going back or be recommending this place to out friends and family! read more

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Went there today because my favorite place was closed the weight staff was rude. Acted like they didn't want us in there because the lunch had just ended or getting close to it. The food sucked. The lady told us we needed to sign our check and we weren't done. I talked to a guy who didn't speak English and told him that the weight staff was horrible and the food was just as bad, we had to send back three times because it was not cooked would never go back read more

I understand that this is an all you can eat sushi place. So I understand that a profit must be made but this was way too much rice. The greeting was friendly and welcoming. I have been to plenty of sushi places to know the difference between good quality sushi and mediocre sushi. But having someone tell me as if I'm a child that I must finish my rice when it's clearly an excessive amount is uncalled for and unprofessional. Hopefully they make improvements on the sushi rolls. But I don't plan on coming again. God bless their business. read more

Sushi Shack - Excessive amounts of Sushi Rice... - Sushi Bars Near Me - Plano, Texas

Had a hankering for sushi so decided to check out this place. The sushi is mediocre at best. Just like a few reviews mentioned, the amount of rice on these rolls are ridiculous. Clearly they want you to fill up on rice so you don't order much. Plus they top every roll with one type of sauce or another and they all end up tasting the same. Best part of the meal was the veggie tempura and the salmon collar (delicious!). The service was nice over all. There was an older lady that was very sweet to my nephew. I doubt we'd be coming back though - there are much better AYCE sushi places. read more

Sushi Shack - Sushi Bars Near Me - Plano, Texas

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My husband and I went there for the all you can eat lunch deal. It's definitely a deal at 16/ person. However, all you get is warm rolls with mainly rice and barely any fish. Nothing about it seemed fresh. The lady who greeted us yelled at us across the restaurant asking how many and when we said 2, she pointed at a table and told us to sit down. (Still from across the restaurant) She was very rude and the rolls were boring and bland. I'm not going to be going back there (My husband wanted me to add that he didn't think the rolls were that bad) read more

This place is pretty good for an all you can eat sushi restaurant. You definitely do not have to pick from the all you can eat menu but I always do when I come here with a group of friends. The only problem I usually run into here is that we end up ordering more than we can actually eat. They say they charge for left over sushi but I've never actually been charged. Then again, when we do have left over pieces it's usually only 3 or less. The service here is very good, I've been here only about 3-4 times with in the past year and a half but the waitress there already knows my friends and I pretty well. I was impressed in when she knew the exact appetizers and drinks we wanted. Overall I rated this a 5 star because the waitress here, the Korean lady, she is a super star, she never fails to satisfy our needs and make sure we have everything we need even when it's busy. The food also usually comes out pretty fast and they always come out fresh. The raw fish never disappoints me either, oh and I thought I should mention this: my friend who doesn't even eat raw fish would actually eat the raw fish sushi from here. They also always clean, even the bathrooms are always clean. read more

Sushi Shack - Different sushi rolls we tried at the restaurant. - Sushi Bars Near Me - Plano, Texas

This is a true story. Last Sunday, I walked in to place a lunch take-out order for the family - my two young sons were craving sushi. It's 11:20; the door is open, I walked in. No greeter, no problem. As I made my way to the sushi counter, I greeted the sushi chef with a 'hello.' No response. I move closer, several feet away and with louder volume: 'hello.' A third time, now six to eight feet away: 'Hello?' Not a stir. No eye contact, nothing. He's busy preparing under the glass (no mask). As I stand and stare in disbelief, a few seconds later he finally musters the energy to glance up and make eye contact. He says: 'What?' Wow. Nothing else, so I follow with: 'Are you open (or serving today...),' I ask. Flatly, he says: 'We're not open. 11:30' Then finally someone else on staff enters scene, an older guy but with an equally unaffected, uninterested disposition. Guy #1 mumbles something to him, so #2 walks back to the kitchen and utters something to #3, who then blurts out with tension (female voice): "Are you kidding me?!" She walks out but suddenly halts when she sees me, as if hit squarely by an invisible wall: "Oh. What?!" Her defensive reaction smacks of someone caught with hands in the cookie jar. "We don't open till 11:30," she says, as if cueing me to leave. Truly unbelievable. Twilight Zone music is rising. It's 11:22. I'm an apparent trailblazer by arriving a few minutes before official opening ("go time"). Again, door was open, no closing sign to ward me off. At this point, I can't just walk out -- it's the principle of it all, I'm knee-deep in investigation mode and intrigued and a little shocked. I say: "I wanted....to place an order...for...sushi. Can I not look at menu and place an order?" It's painful to have to make my intentions clear. No apology, no courtesy. She instructs me to take the menu, not to sit near the counter but to sit at a table to review menu. From there, everything else is purely transactional: I order; she relays to sushi-makers; she brings it wrapped in bag; I pay; and I leave. For dessert: I get a dispassionate thank you without eye contact as she walks off to attend to guest #2. ***HEALTH CONCERN: Take a look at the picture. Guy #2 not wearing a mask, and neither is guy #1 to the right of him. The time is 11:31, I believe my food was already made. Only a few minutes after "go time" (11:35 or so), did they pull up mask to cover face. This place used to be good. A long time ago: different management, different personnel. They are glum, completely unfriendly and their sushi is average (if it was horrible, I'd rate this place with 1 star). It tasted sufficient but nothing that would warrant a revisit. There are a ton of sushi places in Plano, you know that, so why bother here? Better quality - more fresh and flavorful; better service, where they greet you like you're a regular patron at "Cheers." Service with a smile is a given everywhere else, but not here. Avoid the Shack. I used to think the name was a misnomer, but now it's a perfect moniker. Sushi Shack, I won't be back. read more

Sushi Shack - 11:31 - no masks.. - Sushi Bars Near Me - Plano, Texas

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This place beats any sushi place in DFW. Made to order with a variety of choices. Came in on a Sunday with empty stomachs and only managed to get down 6 rolls before we threw in the towel. Great price, and even better quality. Our original waitress seemed annoyed but the younger waiter was eager to explain the different rolls. We will definitely be returning ! **note there is a $.60 charge for uneaten rolls read more

Sushi Shack - Roll options - Sushi Bars Near Me - Plano, Texas

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A unprofessional establishment in the Plano area-This lady grabs my arm while trying to pickup a food delivery order-People are just out of control-I'll never spend a dime here on my off days. Never again read more

Always great service by the wait staff! Food comes out quick and is extremely fresh! My family loves sushi nights!

Okay, before you go here you need to know what you're going to order. If you're going for the AYCE buffet then just know it's $12 for a reason. You get what you pay for blah blah blah. If you expect anything better then you're really setting yourself up for disappointment. Now I personally know what's good and what I like so I enjoy their lunch buffet a lot. However, this last time we went it seemed like their salmon tasted a little weird. No worries though, I prefer tuna anyways so we just stopped ordering the salmon. Maybe it was an off day. I'll have to try it again next time. The tuna was delicious though! We often order takeout from here and every time we order the food is very delicious. When ordering takeout we have noticed that the amount of rice used is significantly less than during AYCE. So of course, you get what you pay for. When you're hungry though, you really can't beat $12 for a lunch buffet. It's a good deal, regardless of how much rice is used. I'd much rather deal with a little extra rice than have to pay $16+ for a sushi buffet. All in all it's a very solid sushi lunch buffet place. Just give it a chance, you might like it. It's one of the few sushi lunch buffets I've tried that doesn't just offer you 5 different California rolls for this price-point. There's a lot more variety here compared to similar places. read more

Sushi Shack is good for filling yourself up on a dime, and if you're craving sushi without wanting to shell out too much for it. I usually prefer nigiri over rolls, so I don't come often, but I came with a group of coworkers for lunch on a Friday because they wanted to indulge in the all you can eat menu. The options there aren't super extensive, but I did enjoy the spicy salmon roll and the salmon skin rolls. The shrimp tempura roll was also pretty good. We got edamame, a bowl of fried rice, and veggie tempura as well. I enjoyed the edamame and the sweet potatoes in the veggie tempura. The fried rice was alright, but probably not worth the stomach space. I do enjoy that they have self-serve miso soup and a salad bar, so you can control how much dressing and which toppings go into your salad! The rolls probably have a bit higher rice-to-fish ratio than other places, but I wasn't too fussed about most of the rolls. I did end up picking the salmon out of a couple of pieces of the regular salmon roll and just eating the fish. All in all, definitely a quantity over quality place. Service was good; there are always runners coming by to refill your waters and ask if you'd like to order anything else. They also brought the check to our table after our meal, though some others in our party went up to the cash register to pay early. read more

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Yet again , worst sushi spot i've been to in the city of plano . The women who work there are absolutely disrespectful. The sushi all taste the same if i'm being honest . i recommend taking your money somewhere else because this is NOT the place to go .. read more