They were very helpful and honest. Could have oversold me on new tires but they sold me what I needed and nothing more. We will be repeat customers. read more

Had a flat tire today in 114 degree weather, my wonderful husband was right there to save the day but it wasn't until he went to Big O and talked to Christopher that really turned the situation around. Thank you Christopher for great customer service and immediate action! We will look to Big O always for all our cars! read more

One of the best experiences I've had. Chris Deuel gave me the best customer service experience. Very attentive and polite, I highly recommend to go when he's working. Making this location my permanent location for car service. read more

Thank you so much for getting us back on the road. We came into your location with a half flat tire, you fixed it and didn't charge us. Your courteous and friendly manner was just what we needed. If you are passing through and have car trouble, or you live in the area, I highly highly recommend this location. Thank you again read more

I recently came to Big O Tires because my car was overheating. Their customer service was great and everyone was super friendly. They charged me $60 to look at my vehicle and if i decided to have them fix my car that would go towards the total. After looking at my car they said it would be over $700 to fix. I know nothing about cars, so i wanted to take the day to think about it and look into other pricing. This company is such a RIP OFF! For two parts & labor, they were trying to charge me over $700 and i was able to get the parts at Autozone for $35 & $75. This makes no sense to me. i understand labor charges but to overprice parts that much is dishonest. I work in property management a block away from this location and i will make sure to NEVER send anyone here and to also let all my fellow property management friends in the area know how horrible this place is! read more

First and foremost, every employee at this location should be recognized for their amazing customer service. I've been taking my truck to this location for the past 3-4 years & one of the main reasons I continue to return is how friendly & helpful the crew has always been. This visit in particular, Britney provided me with amazing service. Keeping me up to date with the status of my tires & working around the clock calling around to find shocks for my truck even getting them delivered the following day. Thanks again Britney & the crew at this location for taking care of my Tacoma ! read more

The only reason they are getting one star is because there's nothing less I can give them. the guy checking me in typed away like he was adding my detailed instructions I got there after they had not done the work I asked them to look at doing. I asked them to have the manager call me it didn't happen. Just avoid the shop totally and you'll be glad you did. read more

Came in Last minute and knocked out some tires for me! They even stayed late for me just so I was back on the road! Thank you guys 5 star customer service! read more

Recently i purchased new tires, my sensor came on so i had a look and i had a nail. I called around ended up finding a place. I dropped off my car for about three hours, i let them know i needed a patch not a plug on my tire, due to the fact that i have z rated tires they did the opposite. The reason i found out was because my sensor came on again and they wouldnt see me i had to take it to another place, which they showed me the work of big o tires and thr plug. A couple of days later my car sensor came on and my boyfriend checked the tire, it was losing air rapidly. I decided to bring the tire back for them to repair or switch it out. The manager did not show up. And the only thing they would do is repatch it. I will let you know if this even works. read more

Phenomenal service. I had a tire go flat on my small trailer and I called several places around Henderson. I was told by all of them that they don't "patch tires" and was only interested in selling me new tires. This was a brand new tire that had a small nail in it. Some agreed to patch it, but only after I refused to buy a new one. I called this place and they were happy to help. I brought it in right before they closed and told them to take their time and it was no rush. They called me first thing in the morning and said it was ready to pickup and they refused to charge me. He said it was a simple fix and that they were happy to do it. The tire has been perfect and I'm happy to find an honest shop like this so close to my home. read more

I had a great experience at this location. Kamanu was the representative that helped me and he was absolutely awesome! I came in to replace one tire and Kamanu informed me of that there was a buy 3 get 1 free deal. He found me the best tire for what I could afford and gave me a great deal. I was very happy with my experience here and I would recommend this location to anyone especially with rep Kamanu. He was very helpful and made the process very easy, affordable, and fast! read more

Came in for new rotors/brakes and I cannot thank Jimmy enough for the wonderful service I received. You guys are amazing!

Service is SUPER! This Big O Tires location is the best. Jimmy and his crew are always great, courteous and knowledgeable guys. I've been coming to this location for 4-5 years now and wouldn't go anywhere else's. Recommend family and friends here all the time. For your vehicle needs come see Jimmy the best in town. read more

Everyone at this store is very courteous and helpful. They were very fast to greet me. I came in without an appointment to have some tire work done and was in and out in no time. I will definitely come back here for all my future tire needs! read more

I wanted to give a shout out to these guys & Jimmy Duran, y'all rock! Thank you so much for your expertise & awesome customer service. The new tires ride amazing & look great . So appreciate you getting it ordered, delivered & mounted in less than 3 hours! Thank you again, will be seeing you more in the future! read more

Big O Tires - Tires Near Me - Henderson, Nevada

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I purchased a 5 year alignment warranty three years ago and when I brought a different vehicle in which was my new vehicle I purchased 9 months ago one of the technicians brought my keys back after checking my odometer stating he can not perform an alignment on my new vehicle because it wasn't the same vehicle I brought in before. Good job taking care of customers. What a waste of money I paid for this warranty. I will never come back to any Big O Tires locations, straight trash! read more

Great service at a great price. Staff is always kind and helpful. Remember to use those coupons they send in the mail.

Wow. Truly an honest mechanics shop! My daughter tried to avoid an accident and spun into gravel along freeway. The hub cabs were torn up and cracked and brakes started making noises. We pulled into Big O to look at brakes, tires and get filter changed. They had it for about an hour and called to say everything looked good and the filter didn't need changing so NO charge! Chris and Melvin treated us great and they will forever have our business read more

Big O is Big Time! Sergio over there helped me on a Sunday when my son was 2 hours out of town and stuck in the desert. He hooked him up with three new tires and talked me through the whole process making sure my son who lives out of town was handled with consideration and appropriate care. You don't see great customer service like that anymore. Way to go Sergio and big' O! read more

Great, friendly, and honest service from the mechanics at this store. I will be back for future needs.

My husband and I have been coming here for sometime now. They are always reliable and get the job done. They are fast and efficient, I recommend them to everyone I know. Ask for Melvin. read more

Customer service was amazing. My brother is handicapped and they always go above and beyond to assist him timely.

I just moved here from Alaska and ended up with a flat after the long drive here. I saw there was a Big O tires right around the corner from my house. I showed up without an appointment and they got me in right away. I was extremely impressed with the customer service and all around atmosphere of the business. On top of that they completed my flat in record timing AND it was no charge. They definitely will continue to have my business. I highly recommend them. read more

Melvin has amazing customer service, very friendly, and very knowledgeable! Highly recommend working with him!

I had three tires replaced on my Ford Transit Connect. Nothing makes me miss the days I rode RTC than vehicle maintenance. However, Dustin was a good dude that got the job done. He was very personable & efficient. After replacement, he advised alignment at a decent cost. I found everyone in the shop was professional and they allowed me to get my van in ahead of schedule. Big ups to Big O tires for helping a fella out. Thanks again read more

Brittney was very thorough with services that needed to be done and was very attendant with everyone that came in it didn't seem like anyone was waiting around for too long. We also had a very quick service that only took about 30 minutes instead of the estimated hour and a half overall very content with their business!! read more

I went to Big O Tires the other day. They are right across the street from my apartment, so I figured it would be easy to just walk home to wait for my tires. Bad idea. This is the first (and last) time I made a purchase this big in Vegas without consulting Yelp... never again. I think I must come across as some naive young girl who knows nothing about cars. This is not the case :) Mechanics need to really be careful who they prey upon, because some of us aren't as gullible as we seem. When my tires were done being put on, the salesperson dragged me to the back to show me that my "front struts were leaking." My car only has 30,000 miles on it, so that is very atypical. Furthermore, they didn't appear to be leaking at all. I told the mechanic that I didn't think it was an urgent matter... but he pressed me and said that I would be unsafe to drive any further without getting them fixed. I told him I would take it to my dealership since it is under warranty, but he pressed me and pressed me to let him do the work for $700. Yeah right. I could smell a rat. Curiosity got the best of me and I took my car to my regular mechanic. Sure enough, he said that a)the struts were NOT leaking, and b)it looked like they had smeared oil on the area to make it LOOK like the struts were leaking. My mechanic said that he had NEVER seen such a blatant attempt to swindle someone. I am currently pursuing this matter with higher-ups at Big O Tires (I am a future attorney... it's in my nature). I don't care about the money, but I DO care that this doesn't happen to anyone else who might buy into the ploy. Things like this make me sick to my stomach... who has money lying around these days to just throw at these crooks???? read more

Horrible customer service!! Didn't do a tire rotation or inspection because they wanted to be out of there at close. (we went an hour before close) Will never go back! read more

Melvin and the rest of the staff really went out of their way to ensure that all of my issues were resolved. Loved the customer service and will definitely send repeat business their way. Thank you! read more

Will never even think about this place ever again. The so-called "mechanic" was unprofessional. Damaged my car while attempting to drive up the ramp to perform an alignment on my car. I have to "YELL" at the tech guiding him to stop while I demanded the tech that drove my car to get out. Very immature "mechanics" as they were yelling comments as I was driving off to another location for my alignment service. This was my fault bringing my car here. Presentation speaks loud. Their image was horrible. Looked like they came right out of high-school driving beaters who claimed themselves' as professionals. Tsk Tsk on me The owner/manager was even worst. White man with gray hair. read more

I'm actually surprised that I saw bad reviews here... I've been bringing my car here for a while now and have NEVER had a problem. Jimmy is ALWAYS friendly and professional and I have never felt like I've been screwed over because I'm a female that obviously doesn't know anything about cars. If you need a caring and honest place to get your car checked out, Big O Tires on Gibson is the place to go. (I live about 1-2 min from a Big O Tires, but I drive to Gibson to see Jimmy and his crew because I trust them) :) read more

This place is filled with techs and service writer that don't know what they are talkin about. They try to sell me things that I don't need. Also told me that I need to do brakes on my car. I had them show me the brake pads and they are not due to be replace. I know this because I've been a tech for Honda for 8 years and the only reason that I'm at this place is because I don't have time to do an oil change my self. Stay away from this place they are full of crap and not to mention the service is horrible read more

I'm giving big o tires 2 stars simply for the fact of lying. I came in for a flat tire which they fixed for free. They then told me my back brake pads were at 20% remaining and I should consider replacing them. I bought my own brake pads and went to my normal mechanic to have them installed. They told me I still had 60% remaining! Please don't get con-ed by these people. read more

I called prior to my visit and was recommended that I drop my vehicle off due to a back up in schedule. I was given a 2-3 hour ETA. I then made arrangements to be picked up and not 1/2 hour later was told my car was almost ready. They delivered a warm reassuring welcome and as my co-wrker put it, "they take the anger out of spending money!" Of all the places I've serviced my car, I finally found home. It was very much worth the drive. read more

Highly recommend this tire Big O Tire! All of the employees are so helpful, the store manager jimmy is so friendly and will go out of his way to help you out and take care of you! If you need anything done to your car I suggest you definitely take it here! Ask for jimmy. He's the man! read more

i had a wheel alignment done by them...great price.....quick service.....i would highly recommend...look out for their special coupons...

I noticed my wife's tires were staring to wear and crack. Not wanting her to have any problems in our &@;:@"?, traffic I went to my neighborhood Big O. From the time I arrived I was met with friendly service. Less than 90 minutes later I left with a new set of tires, and did not feel violated by the price! I have purchased tires elsewhere in the past, but after this experience, In the future I will definitely check here as well. read more

First time at a Big O Tire store and came in for an oil change as I got lost trying to find a recommended auto repair shop. While I refuse to go to Jiffy Lube anymore as the ripped off my daughter. Anyhow I was very pleased with the overall service I received from Jimmy at the counter and was even offered a discount without me having to use the Yelp check in. Look forward to returning for future oil changes and such. read more

I have had nothing but positive experiences from this Big O Tires. From the customer service, to the quality of the work done to my vehicle, to the timeliness of their work....this is the only place I trust for my Infiniti (even more so than the Infiniti dealership itself!) Phil, the manager, is awesome, knowledgeable and he leads a great team. I am not like most women, I actually know my way around my car, but I have never felt like I am being pressured into purchasing a service I really don't want to do or can't afford. They'll suggest items for me to be aware of on the bottom of my receipt and I'll be on my merry way. Because they don't push me is one of the many reasons I keep coming back. I have had thousands of dollars of work done here; from tires, brakes, rotors, belts, cam shaft sensors, a radiator & more. I always know I am getting quality work and quality products. They always offer to take me home if I have to leave my car there, they will advise me if there are any coupons they can apply to my bill, and they have a nice waiting room with a TV and complimentary bottled water. When I get my car back it is never greasy or dirty from the service techs getting in and out of my car. They leave it the way they found it, which I appreciate. Also, they have never ever charged me to put air in my tires or to rotate my tires. I have tried swinging by other places and they want to charge me $15. Umm, no! Just makes me realize that I get spoiled here. I even recently went in and told them I was a "Yelper" and they gave me a free oil change!! You should do the same :) 5 stars!! read more

This shop has a very professional staff with a great sense of humor. Marshall was very helpful, I highly recommend this store and I definitely will be back for my vehicle service needs. read more