Such a great Fry's probably the best one in the valley. Extensive kosher section. Prices are fair. The layout is beautiful and always clean. Employees are friendly. Wish they had a bigger organic produce section. read more

This store keeps changing- it's not nearly as nice as it was but it's also much better than when it most recently finished the last remodel. Pros/ good organic section and large selection of almost everything. Cons/ the produce isn't great and the people checking you out are always grumpy. read more

While visiting Phoenix on vacation a family member referred me to fry's grocery. The store was clean, organized, and fully stocked. When it was time to check out the staff were friendly and accommodating! I would go back to fry's for any basic essentials in the future. read more

The short version of this review is: Skip this Fry's and go to Trader Joe's or Sprouts if you can. It's hard to put into words just how much I hate this store. I have a physical reaction in my nerves just thinking about it. Let's start by saying I've been a Fry's shopper all my long life, but the local Fry's grocery store I know disappeared long ago, replaced by this corporate behemoth that has never fully understood Phoenicians. So I have some resentment to begin with. I could look past all that if the store was pleasant to shop at. However, it is so jam packed with people; the parking lot also jam packed with cars, so watch for your safety and good luck getting a parking space. Carts routinely run into each other in the store trying to get around merchandise displays and all the people. The merchandise is only so-so, no better than any other chain grocery store in town, and things are often out of stock. The service level from the vocally unhappy employees is the same as every other Fry's in town, except for the meat & deli departments which somehow are always competent, knowledgeable and helpful. Even though the store is so crowded, they usually only staff half their registers at most, so you wait in line 10-15 minutes to check out. Trying to get out of the parking lot is a nightmare, because of the heavy store traffic and congested street traffic around the store. This Fry's is so unpleasant that I actually prefer the Walmart on Cactus. read more

This is the Fry's next to my house but I also do give it 5 stars because it is clean staff is always there to help and with all honesty this is the nicest Fry's in the valley I remember when I used to come here that used to have valet services but I think they no longer have that read more

My absolute favorite Fry's!! I prefer to drive the extra miles to shop here because this store is consistently clean, well stocked and adequately staffed. This store has a terrific deli department where the staff presents your deli order to you neatly packed, as opposed to the Tatum & Bell location where the sliced meat is just sloppily tossed into a plastic bag and then handed over to you looking like some kind of big, crumble up wad. I also truly enjoy this store's garden area, as well...a great variety of healthy looking plants at a good price. (Store garden departments appear to be a dying breed these days or else aren't well maintained, left with dying plants right on the shelves. NOT so here at this Fry's...again, kudos on keeping up the garden section!!) This store is also excellent for having more than enough Free Friday downloads available no matter what day of the week I go in, again unlike the Tatum & Bell location which appears to be out more often than not. (Very inconvenient when that happens, but I've never run in to it happening at this store, so it makes shopping simple and effortless.) My experiences at this store have consistently been satisfactory or higher and I wouldn't hesitate to recommend it. read more

Wow I have so much fun going here! It reminds me of Wegman's on the east coast. I love the fresh foods section and meals to go. I am also impressed with their healthy food selection. I needed coconut milk yogurt and Fry's has it for cheaper than anywhere else I can buy it from. Win! They have a frozen yogurt spot that I want to try too. Like, the swirly kind out of a machine. Also, a co-worker once bought my birthday cake from here and I loved it so much and haaad to know where he got it from - I thought it was a professional bakery! read more

Don't normally shop here, but when I heard about their booze sale...so there. (I swear I don't have a problem) I stocked up and I can't wait until their next big booze sale! yay for 12 steps! read more

I call this place the Narnia Fry's. It's so diverse and expansive, it's a bit like the old C.S. Lewis setting. There is a cooking school, a restaurant, a bookstore area, a jewelry store...you name it. Boringly enough, I typically swing by for the delicious salad bar. It's a bit pricey, but so good. The sushi bar is a good pick, too. The produce section is to die for, and the booze goes on forever. read more

The best supermarket...end of story. I like the covered parking, which helps in the dead of summer. I haven't had need to use the car wash or valet parking service, but I think that it's a nice touch for people who cant walk far, mom's with kids and the elderly (or just super lazy). The produce section has items I have never heard of and we have had fun trying new things. The bakery has items that rival top tier bakeries, at half the price. The meat department has a great presentation. The service is great. People watching isn't as good as Fashion Square, but it's not too shabby. read more

I love how I can stop and have a glass of wine in the middle of my grocery shopping. That is all!!

This is one of the better Fry's in town. The produce is good & the staff helpful.

This store is great and fun to shop at because of all the amazing things they sell and have all under one roof.

In Phoenix for thanksgiving vacation and stopped for grocery items. I was very impressed with the deep selection. Also the fruits and vegetables were of the highest quality. read more

wow! way nicer than my ghetto fry's! this place has not only groceries (of course, laid out with a lot more pinache as well), but several lounge/seating areas, sushi bar, wine bar, car wash, a plant nursery, and even full on home goods and outdoor furniture for sale! but this is a high tax bracket area so it's to be expected. read more

I love this location of Fry's! Everyone in my group of friends calls it "Fancy Fry's" because it's, well, fancy! They have a smoothie bar in the store, a miniature library where you can actually sit down and peruse the books, and a starbucks. They have a "foods of the world" section, so if you're making a regional dish (japanese, british, middle eastern, italian), come here! read more

Where else can you grocery shop, drink wine, relax and get your car washed... Frys!!! They have done this store up right. I love it here. The winebar is amazing and a well kept little secret. I go often to meet up with friends and enjoy wine and food. Sit down, order a glass of whatever is on the menu for the price you would pay if buying it by the bottle. Or, just buy it by the bottle and drink it there. Glasses are clean and sparkling. Feeling hungry, just get up and get whatever you want, break it open and eat it with your wine. Or, order a pizza, they bring it right to the bar for you. Want water, get up and get one and bring it back to the bar. When you are finished, bartender will ring you up. Then, go shopping!!! What a concept! Even though I no longer live close-by, this is my go to wine bar. Did I mention, the air conditioning is cranked so where else would you be on a hot day? Two people-4 glasses of wine, two bottles of water, a pizza, a brick of cheese and crackers, $32. I can't do it at home for less, of course not, it's a grocery store!!! read more

I go to this location out of convenience. The prices are good and they have everything I need. But the employees need to be taught good customer service. Virtually every single time I go to this location, instead of putting their attention on me while I am checking out and engaging me, they are talking to each other. Some of the checkers are not friendly at all. Many of them do not greet you and ask you how your day is and ask you if you found everything you needed. Safeway does that, and I would go there instead but they are much more expensive. Also, the kids who are bagging do a very bad job in general. I don't think that they are taught how to bag properly because they put too much in one bag, they don't put cold items with cold items, and they put poisonous things such as drain cleaner with food, among other things. This store and its management can do a lot better. read more

This is a grocery store like I have never seen before! Valet parking or covered spaces for those that park themselves. Once your inside you almost forget you are in a Fry's. Feels more like a high end whole foods or AJ's, but still with Fry's prices. Too bad it wasn't closer to home. I wouldn't mind filling up my cart here more often. read more

Went back for the same "crunchy" roll I had last week. Roll was great but the weird grocery advertisement over the intercom was getting on my nerves. Too many sounds between the intercom, tv, and music being played in dining area. Did see that they offer cooking classes in a spiffy looking kitchen....need to check that out further. They also need some recycling ambition for the dining area lots of plastic containers and cups being trashed. read more

Favorite of all time. This grocery store has it all. Wine Bistro, Sushi Bar, Cooking Classes. If you want to see Kroger's/ Fry's Flagship store, this is the one! They have everything. Service is fantastic. read more

The planing and execution of this stores existence is superior. I love having this store in my neighborhood. However, the management and allocation of staff is horrible. I've been now over a dozen times and not once have i received anything but incompetent service. The deli host 4 young and inexperienced staff, doing about a third of the output it should. Same with the checkout counters. Slow, mistakes, and completely unkind. It is frustrating, having such a great store but managed so poorly. read more

This Fry's has everything! But if you are on a budget, keep in mind it is the "fancy Fry's"- beware of marked-up prices! I always use a phone barcode scanner app when shopping at this store, just to make sure I'm not getting overcharged on the basics of milk, bread, etc. They have a huge selection of foods that you can't get in a regular Fry's, along with household items, a sushi station, wine bar, etc. read more

Their grocery pickup service is consistently poor. Items are left out, they aren't ready when they say they will be, they say they don't have items but when you walk inside and look they have shelves full, they promise credits for poor service but don't give them. read more

I absolutely love Fry's Marketplace! It has everything you could ever want from a grocery store. I enjoy the Deli Station where I can place an order for all of my Deli meats and cheese I need. It is ready in 15 mins and sometimes is even quicker. I shop for my produce and by the time I get to the deli my order is waiting for me. Another amazing quality about Fry's market place is their bakery. It is amazing. They can pretty much make you anything you need. I have worked with Kathy the baker on many occasions. Kathy is always very nice, helpful and so creative. I have order about 10 delicious cakes from her over the past 8 months. We just keep coming back! I can find everything at this store and everyone is so friendly. Also, I have the Fry's app and I am able to download digital coupons straight to my card, track my gas points and make grocery lists. Check out is always quick and easy. I highly recommend shopping here! read more

Wow!!! This Fry's Re-do is Unbelieveable! Never seen anything like it! It's truly beautiful! Love the canopy covered parking! As well as everything else. Once you've been here you won't want to shop at any other grocery store- there's really just no comparison! read more

I frequent their lounge area for breakfast or coffee. They only play MSNBC on their only two televisions. When I asked to change the channel they were unwilling! I like the store, but their is enough competition that I will go elsewhere. read more

This Fry's is pretty cool. It's really big, has lots of interesting fruits and veggies and has a really cool cheese counter area. The hubs and I like to go here once and a while on Sunday afternoons for a change of pace :o) read more

I call this place "Fancy Fry's" because it is a step above all other grocery stores. The only reason I lowered the rating is that they have free wi-fi that seldom works. When you report it, one of the managers made it clear that it was free and they don't have to fix it. I used to spend a lot of time there as I was tutoring, but stopped going when they couldn't keep the Internet running. I highly doubt they built such a beautiful area because they don't want people to frequent the food court area. They need to get their internet up to speed and make sure that employees know what to do when it goes down. Most of the employees are terrific. read more

I love Frys. The employee's are very nice and Debbie the post office/customer service employee is nice, she may look like a bitch but she's not. Just don't piss her and you will be fine. I moved from Scottsdale while rennovations where being done, so this review is striclty prior. The meat department has the best cuts of meat, the deli is connected to the hot ready to go food. The whole store looks classy. You have the liquor, beer and champagne section together next to customer service. read more

I've noticed quality of meat has devolved over the past year or so. I just looked at a package of sirloin the other day. In the smallest font imaginable the package read: Product of Uruguay .........Not for me, I'll shop elsewhere. read more

Oh.My.God. Have I died and gone to grocery store heaven? I think so. Fancy Fry's, as I have renamed it, is 20 min from my house. I refuse to go to the Fry's near my house and now drive out of the way to go here. Wine bar, valet parking, samples all over the store. SAMPLES ALL OVER THE STORE! I want to run outside and yell it at everyone that walks by. And the dessert bar, Lord! If you hate grocery shopping like me, Fancy Fry's will make it a much more enjoyable experience. read more

The staff is always great. Great store with a lot of different options. Produce is very good and an excellent meat selection. One of my favorite grocery stores in the city. I'll be back next week! read more

I absolutely love to come here and visit the sushi bar and Starbucks. Nothing better than having some refreshing sushi with a nice black iced tea. There is a little cozy sitting area next to Starbucks, love it. read more

I went to this location this morning to buy some water. The brand I wanted was 10 bottles for $10. There was only one bottle on the shelf. However, there were multiple units of six of the same bottles in a plastic package. Because I wanted more than one, I picked up a package of six and took it to the register. Self checkout charged me $10.99 for six bottles. Obviously, that was five dollars more than if I had bought individual bottles. Went to the service desk and wasted 10 minutes while they restocked the shelf with single units. I asked the customer service rep at the desk if she could just ring up an individual bottle in the package six times, as I was in a hurry. The response I got was "I'm just doing what I was told." I can't tell you how much I despise that as an answer from a person working in a place where I'm spending my money. Not helping me over a five dollar problem will likely cost fry's $10,000 over the next year in lost business from me. I hope it was worth it to them. read more

Today was filled with disappointment, errors and frustration. I normally do not shop this store but will stop in when I'm in the area. The store is huge, has a large gluten-free section and I can stock up. Well the store failed, the employees failed and I don't see a need to return. yes the store has been remodeled but that does no good if the produce is rotten. The tomatoes advertised on the holiday coupon special are moldy and covered in fuzz, when I asked the produce clerk if they had anymore- all i got was a shoulder shake, hummm I guess not. When the bananas are over yellow and heading toward brown spots before dinner, again there are problems. The Udi's gluten free bread I purchased ($5.49 a loaf) has an expiration sticker of 5/18/2017 on it. Sadly I didn't notice this until I got home and was making dinner, I bought 2 loaves. The store was out of many of the holiday coupon items and no clerks seemed to have answers or solutions. I asked for paper bags, the bagger filled them with as much product as possible, jamming food and cans, frozen and delicate items all together. The final straw was the delicate pastries turned ON THE SIDE to fit in the bag along with the milk and eggs. Obviously this store does not need my $150.00, I can get gluten free at whole foods, sprouts, a different Frys, amazon or several other places. read more

Fry's really helped me out on a recent trip to Phoenix as I was able to get my natural healthy items that I live on back in Seattle, They had a great stock of Larabars, So delicious coconut milk ice cream and my Bobs Redmill Almond Flour for some snicker Doodles I was hoping to make. What really hurt was their Sushi. I had heard great things about the Sushi bar but when I got there I saw piles and piles of prepackaged rolls and nagiri. As I looked over the ingredients, there was nothing but Whey, Lecithin's more preservatives that do not belong in sushi. Sushi should be "Fresh." I'm not a fan of conveyor belt establishments, and even less excited to grab a plastic clamshell ToGo box. Needless to say, I am still fending for a great place to grab Sushi while in Phoenix. HELP!!! read more

So grossed out by the customers in this Frys. Went on a Wednesday and was a big mistake. Saw one woman grabbing cherries with her hands from one bag and put them into a bag she was buying which is disgusting. Then when I was cashing out on the self help line there was an old man who was coughing and gagging all over the self checkout he was on- didn't cover his mouth and was spitting everywhere which freaked me out with all the germs. The store looked run down and not clean which I will not bother to shop here anymore. read more

THis location is just amazing. It is like a field trip, so go without the kids. THey even have a wine bar :)

If I wasn't so happy with my neighborhood I would want to move so I am closer to this location. Oh. My. God... This place is huge. They have everything, but my favorites are the wine bar, sushi station and candy apple station. Fall is approaching and if you haven't tried one of their candy apples then you are missing out!!! read more