HORRIBLE SERVICE, DIRTY**DO NOT ORDER ON LINE**MY FOOD WAS NOT READY.. I placed my order on line an hour before my pickup. I received an email confirmation to go directly to the register along with my order number. I arrived exactly at the time and went to the register and was told that my order was not ready and when I looked over the counter they had not started it. WTF............WHY ORDER ONLINE, PAY FOR IT, SELECT A TIME (A HOUR'S NOTICE) AND MY SANDWITCH IS NOT READY. The only explanation I received is that "WE GOT BUSY"..........REALLY. If that is the case send me an email stating that. I had to wait for them to make my sandwich, went to get napkins and they were all out and I wasn't even offered a cup of water or a cookie. The area by the soda machine was extremely DIRTY AND GROSS. The excuse I was given "we got busy", SHAME ON YOU, YOU IN THE FOOD INDUSTRY AND SHOULD KNOW HOW TO HANDLE A CROUD BY NOW read more

Serves old hard bread bread here. Not the first time this has happen. Best to pass on this place.

This place is an epic fail. If it makes it another year it will only be off one time customers. For $8.25 I got one sad sad sandwich. It was a six inch sub or should I say, "Salad sandwich." Bread wasn't any good either. There was such a small amount of meat on it. I can't believe I am going to say this, but I wish I would have gone to Subway and I hate Subway. The one kid cutting the meat had a poor attitude and the other taller kid was nice and apologetic when I mentioned how disappointed I was in the sandwich. I was just in New York for the New York marathon last week and when you get a sandwich from the same chain there, it isn't bad. If standards aren't the same across the board, it goes to show you how you can lose a customer for life............ Do yourself a favor and don't bother unless you are into disappointments. You get a million times better sandwiches for the same price or cheaper at Vons and Stater Borthers delis. Better bread, more meat, better cheese and did I mention, BETTER? read more

Came in after a drive because no Jersey Mike's by my home. After driving a distance arrived to what I hopped was a good experience, which ended up being sour. Ordered my sandwiches to a guy that obviously didn't want to be at work today. I had to repeat myself several times on how and what sandwich and what bread I wanted to order. No enthusiasm from the employee, as if I bothered him with my business. Felt let down and not impressed with today and the service. Went to get some tea and the tea was empty. Not a big store and no one in the place so why wouldn't things be stocked. I was very disappointed with my service and was ready to get my cash back. i will not be returning to this location. read more

For my third sandwich I decided to try their roast beef with provolone. Hmmmmm, Blando Calrissian, sad to say. The roast beef had no flavor and trying it "Mike's Way" with no mayo was a mistake; it was a little too dry for me. I got the regular this time because I was pretty hungry, but I could only eat half in one sitting. I ate the other half at home with some mayo and it was pretty good. I'll stick with the sandwiches I liked next time. read more

Seriously? The service at this place is laughable. People behind the glass are as useful as tits on a rattlesnake. Sorry but it's true. Walked in for the first time and the guy clearly walks away and ignores us. Ok, cute girl on the grill was cool though. They offer no direction so I tried to order my sandwich with three different people. Finally found the right guy and I think it went in one ear and out the other, I want a CHICKEN philly. I told him three times and he still put steak on the grill. After about 5 minutes and 24 bucks later me and my hubby sat down to eat an ok but some what soggy cheesesteak, which is sitting in front of me. I'd rather yelp than eat. Worth the frustration? I think not. Coming back? That's a negative. read more

I'm so tired of this place! It's literally ran by incompetent people! It's over priced and not worth it. I paid 18 dollars for a sub that hardly had any roast beef. I even asked for extra and they charged me 4.50 and it wasn't even worth it! You would get more for your money at a subway! read more

Jersey Mike's Subs - Over priced!! - Sandwiches Near Me - Long Beach, California

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I am sooooo pissed at this place! All week I waited to treat myself for a regular turkey and provolone sub. I ask for "Lots" of pickles and I get back to my office there's no fu**king pickles!!!! I called the manager and I was told that "Tori" is in the bathroom and she would call me back. If this doesn't get resolved today if will call the corporate office. Train your employees to understand English! Don't rush making a sandwich. WTF?!!!! So I decided to run back to the location because I smell something fishy when they said the manager was in the bathroom. As I walked in a cashier saw me holding the sandwich and receipt. I asked her for the manager. She offered to make me a new sandwich and apologized. So I asked her if the manager is really in the bathroom. She looked so surprised when I asked her that. She was surprised that her employee lied about her being in the bathroom. She said that she is the manager. WTF! (by the way was the one who initially made my sandwich wrong) She once again apologized. This goes to show you that ONE they lied to a customer TWO she lied about their manager and refused to allow me to speak to the manager. BAD ETHICS read more

Don't visit Jersey Mike's for a cheap sub, visit Jersey Mike's for an AMAZING sub! If you don't want to spend more than $7 for a sandwich then just stick to Subway. This place is for QUALITY and you can taste it in every sandwich they make. The meats and cheeses are freshly sliced for each sandwich to order! I especially like the Italian. Order it Mike's Way. Always get the relish. YUM YUM YUM! The parking lot is kinda weird, but it also services a Starbucks and some other places. Those of you who came on opening day and gave bad reviews, you should come back and try it again and compare it to regular business. read more

Been to several Jersey Mikes but this one lacks service and people that know what they are doing ! My sister recently picked up my boys from school and wanted to pick up some subs for lunch it was a 40 min wait and when she complained to the Manager he said sorry we had two people call in sick! What a lame excuse almost as lame as my sister waiting 40 min for jersey mikes My advice is go to another Jersey Mikes as this one on Lakewood lacks professionalism and customer service as it starts on top! read more

Let's get down to the nitty gritty - things you want to know. This place is expensive. $5 will get you a 3inch sub, 8 bucks for a 6-7 inch sub, and around $13 for a 12-13 inches. I got the giant reuben for $13. Was it the best sandwich I ever had? Definitely not. Unlike other reviewers on here, I actually like Subway's sandwiches, especially only at $5 for a foot long. There is plenty of parking in the lot. read more

Yum! I havent been to a Jersey Mikes in probably 10 years! First, the parking here is THE PITS! Good luck to ya brotha! I came on a Wednesday afternoon around 1:30 hoping it woukd have died down, the parking no, the sub shop, yes. So that was great. I ordered a regular tuna "Mikes way" which I guess means oil and vinegar and seasonings of some sort. I added the all so important banana peppers for more zing and wow, that was a mighty fine sandwich. Added a bag of chips and it came up to just over $10.00, sans a drink, thats a little on the pricey side for me. But every now and again I'll make the trip, drive around in circles looking for parking and enjoy the yummy tuna. read more

I stopped here to grab a quick bite because I was waiting for some friends to land at LB airport. I was expecting something half way decent. I forgot exactly what I got but I do remember that I got it in a wrap. Anyways It was time to pay and I thought it was a little pricey but i was hungry and didn't really mind. I rushed to a table and starting chowing down. It was nasty! They were no flavor. To many veggies and very little meat! This was one of the worst things that I ever ate! Stay away and save your money! Don't waist your time! Go somewhere else! read more

So... This review is for the level of customer service I just received at this location. The girl at the counter clearly was not happy to be working and make it very clear. Jersey mikes has an amazing tuna sandwich but I will be just fine getting a burger from habit or teriyaki bowl from flame boiler. I'm not going to take my business where it's not wanted. read more

Every single time I order online, it's never ready when I get there. They could care less; they don't apologize or move quickly to make it. Completely insane. Lots of people in this area need lunch fast & they do not provide that, even with ordering ahead. read more

Totally not impressed. Poor service and wait time, considering I came during the lunch rush and their was as many workers--three--as customers waiting to order. Maybe that should have given me a clue. More importantly, I thought the subs here are overpriced and not that great. I'd enjoy Subway more, spend less and get better service. If I wanted more of an east coast sub experience then I'd drive to a Philly's Best. Another problem is There are too few choices, and too high of a bread to filling ratio. This place is a hop, skip and a jump away from "The Habit", and you'd be happier grabbing a sandwich or bite to eat, of anything, there. read more

This was my first time trying Jersey Mike's, and I will definitely be back to try out some of their other sandwich options. I had the Big Kahuna Chicken Cheese comes with onions, peppers, mushrooms, jalapeños, and extra cheese. It was very good, the cheese with the spice of the peppers was the perfect combination. The sandwich had plenty of flavorful tender chicken and the bread was thick, yet soft and chewy. If your a fan of soft baked like I am, I suggest trying their cookies. Chocolate chip had chunks of morsels it was very good and the oatmeal was good also but had too many raisins in it for my taste. read more

Jersey Mike's Subs - The Big Kahuna - Sandwiches Near Me - Long Beach, California

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Second time visiting the Jersey Mike's chain. This location leaves a bad taste in my mouth as far as customer service goes. At the time I walked in the store was clean with a few patrons. The young lady on the register was the only employee to acknowledge me and quickly asked for a co-worker for service. Nothing. She asks again. Still nothing. She asks a third and final time and 5 guys come out of the back. What the heck are you all doing back there?! The guys then proceed to ALL turn their backs to me and the other customers in the line. WTF?!?!?!?!?!?!?!? The young lady again says SERVICE PLEASE. That moved one guy. It took everything in me to bite my tongue and get the heck out of there. I won't be back anytime soon. read more

Jersey Mike's has delicious, simple sandwiches. It's like the In-n-out of sandwiches. This location in particular is usually spot on. I have to admit, there are some employees that work there that are not the brightest crayons in the box, who also make the sandwiches sub-par. Every time I pull into the congested parking lot, I say to my girlfriend "I hope the bad crew isn't working tonight". haha. When the good crew is working (usually at night), the sandwiches are loaded with meat, toppings, and they don't miss a beat. I order the #8 and get double swiss cheese instead of the bacon, Mike's way. When the good crew is on, they put way more than double swiss and load it up with thinly sliced fresh meat. I never have a problem with them. When the bad crew is working, they barely put double cheese, put fewer and thicker slices of meat on the sandwich, and the overall quality of the sandwich falters. BUT, even when the sandwich is made of a different consistency, the taste of Jersey Mike's sandwiches is always good. Jersey Mike's is one of my favorite spots for a sandwich. I never have a problem with being greeted. Every time I open the door, everyone behind the counter is yelling "Welcome to Jersey Mike's" and they take my order right away. I like this place, and the one star discount is just from the inconsistency between staff. But I assure you, Jersey Mike's sandwiches are delicious, simple, and very filling. read more

Went for lunch yesterday. We ordered online & picked it up. My daughter ordered the veggie sandwich. She added avocado & asked for no Swiss cheese (it comes with Swiss & provolone). Of course there was no avocado on the sandwich (that we paid extra for), but there was a lot of Swiss cheese (that she didn't want). The veggies on this veggie sandwich were few and far between. Overall, pretty terrible sandwich. This isn't the first time this location has screwed up our order, just the first time I decided to write about it! Will not go back to this location! read more

I have had a sub or two in the past (different location) and it's been good. Tonight was a little disappointing. In fact, I tried to get sandwiches from this location via Grubhub a few nights ago, but the driver never showed. Tonight, the order was a bit late, but made it. I tried the grilled pastrami Reuben. Not grilled. Very dry. I had to find the sauerkraut with a GPS. Extremely salty! Good lord! I will need a five gallon Sparklett's bottle at bedside tonight. No fat on the pastrami, hence the dryness. Very little flavor. The rosemary bread is good, though. This location gets a lot of bad reviews, and I know why. Up your game, Lakewood Blvd jersey Mike's. read more

Second time an employee has taken my card information and charged me for frenchies they did not have. I wouldn't be as upset as I am if the woman who tried to help me was more professional and not as rude Management is no where to be found for my refund so how do I get my money back?? I've been waiting 20 full minutes to hear back and counting. Very frustrating. read more

Only giving 2 stars because i love their sandwiches. But this locations employees kinda suck. The guy with the man bun is rude and acts like he's on drugs. I felt very rushed and not very welcomed. Maybe i missed a rush or something but it was not busy when i came in so. And then a few guests came in after us that had never been before and again the employees were acting a certain way with them. The red head seemed annoyed that they didn't know what "mikes way" was and then the man bun guy again was being weird with them. Anyways. Won't be coming back because everyone's vibe was just weird and not pleasant. read more

How do you forget half of the order that was paid for online?!?! Very disappointed... picked up my order and after getting home I discovered that I only had part of my order. I tried calling them but they can't even pick up the phone to try and make this right!! Will not go back!! read more

This is my update, an employee at this location made things right for me, she had seen my review and contacted me. This woman should be the manager here, she did not refund the money that jersey mikes took with out providing the food but gave me what I had order at no charge, that's all I wanted is to get what I payed for. I don't want her to get in trouble so no name but thank you for taking care of this read more

Get your Sub "Mike's Way". If not, your friend who's a regular here will glare and judge you the entire time. I had the #12. "The Cancro Special" which had provolone, roast beef and pepperoni. I got it with a Cool Ranch Doritos and a Mountain Dew. I typically don't like eating cold sandwiches. I like my bread toasted, my cheese melted, and my meat hot (that's what she said). But as far as cold sandwiches go, I enjoyed this one. The meat is sliced fresh when you order it which automatically brings this place up a notch and definitely makes you feel like you're eating a quality sandwich. (Which you totally are). Service was great, and I'll definitely be back. I'll get a hot sandwich next time. read more

We haven't been at this location for very long time. We pass by here because they open a Long Beach Exchange and we went to the shops that was open. We all decided to eat here instead of In and Out, there was no line, we order 12, 7 with Chipotle Mayo, and two 13. We asked the young lady the size differences between all but still ask for regulars and she didn't respond. My dad had Walking Ammonia and they gave him strong Antibiotics so he became death in his ears. So, he asked again and she cut the bread and said, "here it is and how it looks like," and that didn't answer the question so we said okay. She passed on the sandwiches and she ask the guy to help her out. My dad and I look at the chips and we decided to get three and I got three cookies instead of one big one. Ends of the small cookies cost more than big one. Anyway, the guy ask if we want the Mike's Way and I said Yes. Here is the kicker we brought our sandwiches ToGo when we got home the number 7 didn't have Chipotle Mayo. Next, both number 13 didn't have Salami. The bread was chewy and not soft.The meat tasted salty. The young lady didn't communicate to her co-worker very well. So, disappointed with customer service and the sandwiches. I don't know if I will come back to this location I might go somewhere else that can get our orders right. read more

So weird having restaurants here, practically in the middle of nowhere (at least it looks like that). And then you go inside and the lines are spilling out the door. First off, I was kind of annoyed that they cut the meats for every single order. At first I was like, oh cool they're slicing fresh meat, but as I was waiting in the middle of a long line it got old very quick and was thinking, come on and hurry up and just make the sandwiches. I had the sub in a tub, and the chick making it asked me it I wanted it Mike's way, and I was like, "what's that?" And she still said, "do you want it Mike's way?" I wasn't going to ask again and I just said, "yes, whatever that is". And she still didn't explain it to me! Lol. I guess if I wasn't so preoccupied with the meat slicing I would have looked up and read on the menu what Mike's way was. Anyway, the salad was ok, the lettuce was too wet and drowned out the vinegar. There also wasn't enough of it, there was more meat than lettuce, not really the right balance. All in all, I'd still go back! read more

Every time I've been here (over 10) the customer service is top notch! The employees are usually smiling and happy to take my order and make it just the way I like it. Not to mention, their sandwiches are so good! I like the turkey and provolone made "mikes way" and add red relish. Mmm Mmm good! read more

Jersey Mike's Subs - Yum! Turkey and provolone. - Sandwiches Near Me - Long Beach, California

This used to be my favorite place to eat. I even left subway because I knew jersey mikes would make a sandwich well worth the price. Now sandwiches weigh less than 2lbs for a giant and they don't put but a slice, two if you are lucky, of each meat. Please never order online. You will pay $20 for a $5 dollar sandwich. I'm so disappointed. read more

Ok so I finally came around to giving this place a chance on Monday. I was a little bit worried when I walked in when I saw that the line was huge and only two people were working the front of the line. But they managed to get me in and out really quick. I was the last person in that line and I was immediately greeted and attended too. It is always a delight to walk into an establishment and get attended to right away. As a gratitude of their hard work and great work ethic I would like to give a thank to Kiana and Manny who were kind enough to share their names with me and kept me engaged in conversation the whole time I was ordering. What I enjoyed most aside from my sub was that these 2 worked great as a team and not once did they leave each other hanging to finish the job. Great chemistry between these 2 you can tell they get along as a crew. The sub they recommended which was the 13 was also amazing! I will definitely be coming back soon! Keep up the good work! The only negative thing about this place is that the phone service is terrible and they don't have WiFi. But not essential with great food service. read more

Food very tasty. And a lot of choices my new place to go for subs. I like eating healthy and I felt the food was very fresh I will go again! read more

You can count on the fact that the food is always good here but the purpose of this review is regarding the employees and service at this establishment. While waiting in line, I observed how the employees behind the counter spent time addressing each customer. On one occasion, it looked like there may have been a mistake on making an additional sandwich for a customer but they were able to handle the error professionally and ensured the patrons that the error was on their end. I appreciated that every service with a customer today came with a smile and it made the people who came into their store appreciated and acknowledged. I greatly appreciate the positive attitude and engagement with the customers.The workers at this establishment should be praised for their work ethic and professionalism. I hope that others have the opportunity to experience the same thing I did today. read more

omg , very disappointed! for some odd reason I assumed it had more to offer than quiznos, subway ....eeeeek I was wrong. I ordered the tuna, hmmm no cucumber, red onions, heck no jalapeno cheese or spinach ...( asking myself why Did I come here again) and I ordered a chicken cesar wrap... wait no croutons Sigh... (I'm thinking really uggh 4get about it) Lol. anything else with your order NOPE!! ...first and last time coming read more

Good stuff! I like the Tuna and Club sandwiches. Very tasty and i go here over subway now.. Place is clean and right next to the long beach airport. They don't have all the different topping like subway but still the food is better! Lettuce, onions, tomatoes, pickles, green peppers wine and vinegar. They also have one downtown LB but beware during the lunch hours from 12-1pm, the line is out the door and you'll be in a long wait for food due to office worker lunches. read more

This place can get a little backed up. I went there the other day and only had one guy working the counter , just glad there was only two customers. I have been there during rush lunch hour and have seen it 8 deep in line. But the subs are great. AT least it's a upgrade from subway, and less bread then Togo's. Would pick Jersey's over those 2 any day. A little out of the way, but a good change of pace read more

I received a 50% off coupon for a giant sub for being on their mailing list, so I decided to get a meatball and cheese sub for lunch. The staff was super friendly, all of them, and I got my sandwich quickly. I asked for easy on the cheese, and they obliged. The sandwich was delicious. THe meatballs tasted fresh and the wheat bread paired well with that and the cheese. It's quite bready (158 g of carbs if you eat the entire sandwich), so I only ate half the bun but I did devour the entire Giant, which was equivalent to 2 regular sandwiches. Yep, I'm a pig but it was good and only $8 for a sub the length of my forearm. There's a Yelp check in for a free cookie, so don't forget to check in! The cookie was nice and soft. Parking sucks here if you come at lunch, so come a little later like at 1 PM, and you'll be ok. Also, the cell reception is horrible there, so you may need to connect to the Starbucks Wi-Fi to redeem your Yelp check-in offer. I wish they had the Chicken Parmesan or BBQ Beef sub here, but the meatball will have to do. read more

Came to this jersey mikes two times today within an hour the first time I had an online order to pick up for my family they were very rude to me my order was already made they kept me waiting for my orders long time after I dropped off my families food I came back to get myself a sandwich a heavyset gentleman that work here inside saw me standing in line he totally skipped me and started talking to two girls that just came in after me to take there order and So I said to him hey man I'm standing here and he goes oh but you're standing over there I said I'm still in line and I said you done this to me twice today and he was like oh what I said yeah I just came in to get some food for my family don't remember less then a jour ago .. he said oh I apologize and I told him ..you know what after two times of doing this to me and you're doing it to me again I got very upset and said this is unacceptable and I walked out they need to re-trained there employees on what to say ..maybe something like hey who's next and let people speak up and get a chat to talk before you just assume that someone was helped when they have no been helped at all !!!! read more

S/ O to David for understanding and thanks to Marcus for making my lunch comfortable and full of energy ! awesome customer service skills . Thank you David & Marcus read more

They have no idea what they are doing, everything takes min 30 minutes, one person working others staring him. The working one has no time management, don't call in to order you won't get your order unless you walk in! Ridiculous read more